When I recall my experience in Nepal, the first thing that comes up to my mind is 3 Sisters Adventure Trekking. We met over 30 organizations during the 2-week visit and heard each of their goals and different approaches to fight against the injustice and to create peace in their country. However, 3 Sisters was the organization that inspired me the most. I have to admit that at first, I was not expecting high quality services from Nepali trekking company. But I was totally wrong, and there were many things that we have to learn from their commitment to service.

According to their definition, a guide refers to a person who can:

G-reets

U-nderstands

I-nforms

D-emonstrates

E-ntertains

They have a clear notion of how guide should act like, and I was so impressed when they mentioned “Entertaining” as an essential factor for a guide. I was surprised to see the thoughtfulness of the company that not only providing jobs to girls to make them self-independent, but also to give importance to the quality of the service they provide. If you only work for your own sake, it will limit your potential, because it is relatively easy to satisfy yourself. But on the other hand, if you work for the sake for the other people, there is no limit of satisfaction because you cannot control other’s satisfaction. This situation makes the guides to be more creative, more knowledgeable, and leads them to enhance their potential. All of the girls there were really having fun working there, because they think of their job as challenging but meaningful.

As a result, the company succeeded in gaining reputation among foreigners, and became one of the most famous trekking companies in Nepal. Yet, they are not content with their success, and striving for the empowerment of women. I saw many NGOs that works in wonderful projects with decent facilities to empower women, however, I did not see the high aspiration toward their goal as 3 Sisters did.