Author Archives: Billy Sneed

Middlebury’s Google Apps for Education – Account status

As we continue to integrate Middlebury services with cloud providers like Google Apps and Microsoft Office 365, we are aware of possible account conflicts that may arise. In particular, on Monday, April 25th, we will begin automatically syncing Middlebury Google Apps accounts for all students, faculty and staff with @middlebury.edu or @miis.edu addresses. This may result in conflicts for those who have been using stand-alone Google services with an account that you set up to use your Middlebury address but was not provisioned by ITS in our Middlebury Google Apps instance.

What if I have registered my @middlebury.edu address for stand-alone Google services?

If you have been using stand-alone (ie. not Middlebury Google Apps) Google services with your @middlebury.edu address, you have what Google considers to be a “conflicting account” and you will need to rename your account to a non-middlebury.edu address after the update.

Do I need to do anything now?

After the accounts are synced, any documents (Docs, Sheets, Slides, or files in Google Drive) that you created with your personal account will be transferred to a new account to resolve the conflict. Afterwards, you will not be able to transfer ownership to anyone in the middlebury.edu domain. So if you have any documents under a personal stand-alone account with institutional data that should remain associated with the College, you need to transfer ownership to someone with a Middlebury Google Apps account now.

How can I tell if the account I’m using now is a personal or institutional account?

Try logging out and logging in again. If you enter your Google account password at Google’s login page, that’s a personal stand-alone account and the above considerations apply. If instead you enter your Middlebury e-mail and password at our new login page, that’s an institutional account and you’re all set. You can also watch this video.

Can I still access Google’s services for my personal use?

You can choose to maintain a separate account for your personal use of any Google services under a non-middlebury.edu address. If you have multiple Google accounts, the username that appears at the upper right corner of most Google services will help you ensure that you’re using the intended account.

What if I have questions about this?

Please email any questions about this change to helpdesk@middlebury.edu.  Or create an helpdesk ticket.

Defining and avoiding conflicting accounts
https://support.google.com/a/answer/185186

Help with your conflicting account:
https://support.google.com/accounts/troubleshooter/1699308?rd=2

Moving your personal data between accounts:
https://support.google.com/accounts/answer/1109839?hl=en&ref_topic=30035

 

Systems Maintenance Sunday, Feb 8th

During our regular maintenance window this Sunday, February 8th  we have the following activities scheduled:

 

  • Starting at 5am EST the Middlebury website, http://www.middlebury.edu, will be put into a read-only mode for approximately 5 hours for an upgrade. After the upgrade completes the site will be put into full read/write mode.
    • What’s available during this read-only period?: All publicly-accessible content on our website will be available.  Links will continue to work.  Drupal webforms are hosted on another site and can be accessed and edited as normal.
    • What’s not available during the read-only period?:  Commenting on news stories, content that requires logging in before viewing, content editing on the main Middlebury website.

 

  • The hosted Hyperion and Banner applications, including Banner INB and SSB, will be updated and unavailable between 8am and 9am EST. The development environments for those services will be unavailable between 9am and 10am EST.

 

  • Middfiles, which includes Orgs, all Classroom, and home directory folders, will be rebooted and unavailable for approximately 10 minutes starting at 8am EST.

 

  • The Exchange email environment will undergo resource reallocations impacting 8 servers. The email environment is sufficiently redundant that we expect no impact to availability during this maintenance.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Middlebury, VT  05753

Wireless Enhancements

We’re working to replace and upgrade many of the existing wireless access points across Middlebury campus. You may see staff or contractors working with cabling and ladders in various buildings over the coming weeks.

We are upgrading to keep with the best wireless technology and address coverage or performance concerns. Along with entire building enhancements including McCardell Bicentennial Hall and Davis Family Library, the model we’re wholesale replacing is pictured here. If you see one of these, know that it will be replaced soon!
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Thanks for your patience and support as we strive to keep our systems functioning optimally!