Tag Archives: Staffing

Summer ILL Hours – Abridged

 

Summer hours - ILL

 

Dear ILL Patrons: The ILL Department is currently experiencing a staffing shortage, and we apologize in advance if it takes somewhat longer than usual to process your orders, especially over weekends.  We expect this to continue for the remainder of the summer, so if you have interlibrary loan needs, please try to give us as much lead time as you possibly can to fulfill your requests.

Our normal hours will continue as usual, with the exception of Monday, Aug. 6, when we will be closed for the day.  Thank you for your understanding and please continue to submit new ILL requests!  We will continue to fulfill them as quickly and thoroughly as we possibly can!

ILLiad

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Please welcome Melissa Floyd in her new role as a Business Analyst in ITS

We are very excited to announce that Melissa Floyd has accepted the position as a Business Analyst on the Administrative Systems Team in Enterprise Applications.  Melissa will move into her new role effective April 1st.

Melissa has been at Middlebury since November 2015 where she has worked as a Software Engineer on the Web Technologies and Services Team.   Prior to coming to Middlebury, Melissa spent 13 years at IBM filling numerous roles including Project Manager, Software Engineer, and Solutions Architect.

We are very excited to see Melissa transitioning into her new role as a Business Analyst.

The Difference Made by Capping the Max: Guest Post by Patrick Norton, Vice President for Finance and Treasurer

As VP for Administration Tim Spears has mentioned on a few occasions, much work needs to be done between now and July 1, 2012 to ensure: (1) that all staff are in their correct band and level and (2) that all the midpoints (or targets) are calculated correctly. We need time to get this work done, and patience is required.

Some staff colleagues have asked whether enforcing maximum salaries will actually make a difference in the additional amount available to the pool for increases for all staff. I have reviewed the data, and the answer is yes.

If, for the sake of this planning exercise, we assume that the number of staff members who are currently at the max (118) is reduced by 50% as a result of re-pricing jobs and expanding some of the salary ranges, we would still be able to set aside a significant amount of money by enforcing maximum salaries. Below I have itemized the additional resources as a percentage of the overall increase pool, and I have extended this list over the next five years–beginning in 2013, the first fiscal year of the implementation of the new increase process.

  • 2013: 0.00% (obviously, no additional money will be available as the amount of the single sum payment to those over the maximum will equal the money saved as a result of enforcing salary maximums)
  • 2014: 0.23%, or $115,000
  • 2015: 0.45%, or $230,000
  • 2016: 0.67%, or $350,000
  • 2017: 0.88%, or $475,000

Now this is simply a model–the actual proof will be seen after we complete our review of the band and levels, as well as the midpoints (or targets)–but I expect the results to be pretty similar to the percentages and amounts listed above. Significantly, these additional resources would be used to augment the pool for annual salary increases.

More Thoughts About Maxes, Midpoints, Bands, and Levels

A number of people commenting on the salary increase plan have expressed concerns or asked questions about the plan to cap maximum salaries and calculate percentage increases on the midpoint of the salary range. I appreciate all this feedback, and want to emphasize the importance of the review that Human Resources will be conducting during the next year to make sure 1) that our salary ranges, bands/levels are accurately tied to the market; 2) that staff positions are placed in the correct band/level. We have undergone a lot of change over two years, and some staff members have seen their jobs change quite a bit as the overall size of the staff has been reduced.

We did not talk in much detail in the open meetings about what this review will look like, but we will certainly be looking at the possibility of expanding the salary ranges, which would shift the minimum, midpoint, and maximum salaries upward. We will pay special attention to the maximum salaries at the bottom end of our wage structure.  It is unlikely that staff members in the lower salary ranges will see their wages capped.

Finally, I want to stress that these changes will not go into effect until July 1, 2012, so we have a full year to make sure we get the details right.

A Note on College Finances and the Pool for Staff Salary Increases: Guest Post by Patrick Norton, Vice President for Finance and Treasurer

Given the questions raised about the College’s financial situation in my recent posts on the staff salary increase program, Patrick Norton provided the following commentary on what the pool for staff raises might look like.

*****

While the financial markets have recovered somewhat, the college is still $300 million short of what it planned to have at this time in the form of one of its major funding sources: the endowment.  The reduction in endowment value, caused by the large drop in the value of the endowment in 2008 and 2009, translates into a shortfall of $15 million in annual funding to the operating budget. We addressed the loss of $15 million in annual funding through a combination of efforts—mainly through voluntary staffing reductions and cost controls in several areas—but we continue to face increased pressure on fundraising, financial aid, and various other expenses. The financial environment for higher education is much different now than it was before the recession.

With all that said, as part of the annual 2012 budget process, we are currently planning for a 3% staff pool increase, which would be 2 times the change in the consumer price index for the 12 months ending December 31, 2010 (1.5%). The change in the consumer price index is a basic measure of the increase in the cost of living.  We will have a clearer sense of what the salary increase pool will be later this spring, once the 2012 budget is finalized.

Revising the Staff Salary Increase Program: Implementation

The College will implement the staff salary increase program in two phases over the next 18 months.

First Phase

This year, all employees who consistently meet expectations or significantly exceed expectations will receive the bi-level percentage increase. However, the percentage increase will be calculated on individual salaries instead of the midpoint. (We will implement increases calculated on the midpoint in the second phase, described below).   During the first phase, we will also begin giving bonuses to employees who do exemplary work.

Second Phase

During 2011-2012, Human Resources will do extensive market research to review bands, levels, and salary midpoints. At the end of this review, a third party will verify the results to ensure we are on target.

Successful completion of the review will allow us to move in to the second phase. By July 2012, the bi-level percentage increases will be calculated on the midpoint of the salary range. We will also cap salaries at the maximum. Employees at the top of the salary range will be eligible for annual increases; however, these increases will be distributed as single sum payments (at the beginning of the fiscal year), and will not be incorporated in the base salary. One-time bonuses for exemplary work will continue.

Read more about the staff salary increase program’s background and plan.

Again, if you have questions or just want to weigh in, you may use the comments section.  Or, if you prefer, you may email questions to me at vpadmin@middlebury.edu.

Revising the Staff Salary Increase Program: The Plan

Between June and December of 2010, the SRC and the Wage & Salary committee met regularly to consider how best to administer the funds available each year for staff raises. Our discussions focused on 1) finding a way of moving more staff members toward the midpoint or target of their salary ranges and 2) establishing a fair and effective method of rewarding strong work performance (merit pay).

The first objective grows out of the College’s stated goal of paying staff in the top 20% of the market for their jobs. Years ago, this goal was expressed through the benchmark system, which explicitly linked the growth of salaries to the 80th percentile in the market. In 2006, the College modified its compensation structures by grouping similar positions in bands and levels, each one with its own salary range. The ranges were constructed around midpoints, which Human Resources derived from a market analysis of the jobs included in the band/level. In these analyses, HR identified the 80th percentile salaries for the jobs in the band/level, added the salaries together, and then averaged them to determine the midpoint of the range. Then they dipped down 20 to 25% to set the minimum salary and ratcheted up 20 to 25% to set the maximum.

The midpoints are meant to serve as targets. Though they do not correlate precisely with the 80th percentile salary that a given job would command in the market (local, regional, or national). Rather, they represent the salary that an accomplished employee should expect to make at mid career.

When the SRC and Wage & Salary reviewed the spectrum of staff salaries, it discovered that 808 employees were at or below the midpoint of their salary ranges; 366 were between the midpoint and the maximum; and 118 were at the maximum. (Note that these 1292 employees also include part-time workers). In order to move more employees in the lower half of the salary range toward the midpoint, the committee realized that it would need to find a way of redistributing the funds going to the top of range. For instance, while we identify maximum salaries in our ranges, we do not enforce those maximums. Because annual raises are structured as percentage increases on individual salaries, staff at the top of the ranges receive a significant portion of the dollars available in the pool for raises.

To address this situation, the SRC and Wage & Salary proposed the following changes, which President Liebowitz has approved.

  • Annual  increases will be calculated on the midpoint salary, meaning that all staff members in the same band/level will receive the same raise in terms of dollars.  This shift will enable staff to make greater progress toward the target the College has established for staff (that is, salaries in the top 20%) of the market. This change will also slow the growth of salaries for staff between the midpoint and the maximum.
  • Maximum salaries will be capped. Employees at the top of the salary range will be eligible for annual increases; however, these increases will be distributed as single sum payments (at the beginning of the fiscal year) and will not be incorporated in the base salary. It is important to note that single sum payments will count toward the College’s retirement plan.  Two caveats are worth stressing here. One is that maximum salaries are at or near the 100% of the market for a given position. The other is that HR conducts regular reviews of salary ranges, and when the market for a particular job evolves upward, HR will adjust the ranges (the minimum, midpoint, and maximum) accordingly.

With regard to merit pay, committee also recommended that salary increases be given in three levels:

  • A percentage increase will be given to staff who “consistently meet expectations” (we expect that 75% of the staff would fall into this category).
  • A higher percentage increase will be given to staff who “significantly exceed expectations” (approximately 25% of the staff).
  • A bonus will be given to 5% of the staff for exemplary work. These employees would also receive the higher percentage increase for significantly exceeding expectations. Bonuses will be awarded through a nomination process that the Vice Presidents will oversee. Bonuses will not be incorporated in base salaries.
  • All percentage increases will be calculated on the midpoint.

The percentage breakdowns that will guide our annual increase program–75% who consistently meet expectations, and 25% who significantly exceed expectations–are not arbitrary. Rather, they are based on the data available from years of performance evaluations.

In following up on President Liebowitz’s charge, the SRC and Wage & Salary committee worked to develop a plan that balances several institutional priorities and seems fair. We also understand that the success of this plan will depend on an effective evaluation system and salary ranges that are accurately tied to the market. To make sure we get both of these items right, we have decided to roll this compensation plan out in two phases. You can read about the implementation process in my next post.

Again, if you have questions or just want to weigh in, you may use the comments section.  Or, if you prefer, you may email questions to me at vpadmin@middlebury.edu.