Great news! College faculty and staff can purchase many computer peripherals directly through Oracle Finance purchasing system.
Purchasing with this new system gives you the ability to price,
budget, order, and directly receive items. In addition, you will be
able to track shipping and confirm charges are correct. We are here to
guide, and recommend items you might be looking for; feel free to give
us a call or email the ITS Helpdesk. The Middlebury College Bookstore also has many accessory items in stock and can direct you to what will work for your setup.
PURCHASE THROUGH ITS
Although you can purchase your own office peripherals, cables, and such, please remember you must work with ITS
on purchases of computers, tablets, specialty monitors, and printers,
as well as projectors, network switches, software, and TVs. This will
ensure you receive educational discounts, proper licensing, and
appropriate warranties on college-supported equipment.
College funded computer purchases must be coordinated with Information
Technology Services (ITS) prior to ordering, so ITS may review the
specifications to ensure the equipment is compatible with the Middlebury
College environment plus confirm in-house support is available. For
example, there are items ITS does not support, like departmentally purchased printers, or non-standard model computers.
PURCHASE ON YOUR OWN
We have put together a list of common accessories
our campus customers have requested and we have tested. Because items
come and go in availability, and pricing changes, this list may go out
of date. Like I said, feel free to check in with the Middlebury College Bookstore or with us at the ITS Helpdesk, we are here to help.
Microsoft will end support for the Windows XP operating system and Microsoft Office 2003 software on April 8. Microsoft will no longer release security updates or provide technical support for either product after this date.
Both Windows XP and Office 2003 will continue to function, but computers running either product will become increasingly vulnerable to malware and other forms of cyber-attack.
Due to the risk these vulnerabilities create, the Information Security group considers it necessary that Middlebury College students, faculty and staff have an upgrade to better protect personal and College data.
If you are not sure whether you are using Windows XP, Microsoft has created an easy-to-use website you can use to help at http://amirunningxp.com.
If you have a College-owned device that is running Windows XP, please contact the helpdesk at firstname.lastname@example.org, or create a ticket at https://webhelpdesk.middlebury.edu/ to discuss the best course of action. The Technology Helpdesk has already begun the process of migrating all College-owned computers to Windows 7.
Students, faculty, and staff with personal computers running Windows XP will need to upgrade their computer operating system to be able to connect to the Middlebury network or VPN at some point in the future, so please take action as soon as possible.
For questions or assistance, contact the Helpdesk at X2200 or visit https://webhelpdesk.middlebury.edu/ to create an online ticket.
The Helpdesk has hired a new Senior Technology Specialist, Scott Remick. Scott is a local who brings many years’ experience in the computing realm, having split his career between Computer Alternatives and RetailVision. We are excited to have his skills already being used in Service Requests. Please join me in welcoming Scott to our LIS family.
Helpdesk Manager – Service Request
I’m sharing great news!
The Helpdesk has hired staff for our two open positions. We have hired Chris Anderson for the position of computing specialist II. Chris worked for the Helpdesk while attending Middlebury (2006-2010). His start date is July 16.
We have also hired Jamie Carroll for the position of senior technology specialist. Jamie also has some Middlebury roots: he worked at the Old Courthouse for the Center for Educational Technology and NITLE (2001-2007). His start date is July 23.
We are very excited to have these two folks returning to Middlebury College. Please help us in welcoming them as members of our Helpdesk and the Service Request Team.
— Lisa Terrier
Helpdesk Manager-Service Request