Yes, how you create a Helpdesk ticket has changed. We are aiming for a new process that will help you find solutions more easily within one Knowledge Base and create Helpdesk tickets if you don’t find what you need.
Learn more!
Author Archives: slater@middlebury.edu
Papercut Optical Character Recognition
As part of Middlebury’s commitment to diversity, equity, and inclusion, we have enhanced our scanning platform to support Optical Character Recognition (OCR), effective Sept. 10, 2021.
Learn more.
Learn more.
New Tech Support System Coming — Oct 2021
ITS is excited to announce that TeamDynamix (TDX), a new comprehensive support system, will launch in early October 2021.
Learn more.
Learn more.
Tech Tip: Adding Buffer time Between Meetings in Outlook
Do you struggle with back-to-back meetings? Are you suffering from Zoom fatigue? Why not let Outlook help give you and your colleagues a needed break?
Read more to learn how.
Read more to learn how.
Free Webinar: “LinkedIn Learning for Staff”, 4/14
Free Webinar: “LinkedIn Learning for Faculty”, 3/17
Printing & Support Updates at Midd
ITS has replaced the older multi-function print/copy units in both libraries and in MiddExpress. The new devices will all be able to print in both color and black and white. The way you print to them will change a little and give you more flexibility in printing.
Learn more.
Learn more.
