Interlibrary Loan Service changes

Dear Library Patrons:
You may have noticed that turnaround times to complete ILL requests
have of late at times been slightly longer than in the past.  As a
result of workforce planning, we have reduced the number of staff
working in this department by .5 FTE. We will of course continue to
fill requests as quickly as we can, but do bear this in mind when
submitting requests with hard deadlines. Please note the following as
well:

* ILL requests submitted with incomplete or erroneous bibliographic
information may be returned to you as unfulfilled and/or in need of
additional information

* ILL staff may not be able to devote quite as much time as in the
past to filling requests for particularly rare or hard-to-acquire
items

You should continue to use our online form
(http://go.middlebury.edu/illiad) to submit ILL requests and as noted
above, provide as much and as accurate bibliographic information as
possible.  If you need to speak to a member of our dedicated ILL
staff, you can stop by the Davis Family Library circulation desk
during the following hours:

Monday – Thursday9am-5pm
Friday: 9am-3pm

We apologize for any inconvenience these changes may cause. If you have questions or comments about these changes, please feel free to contact:

Michael Roy, Dean of Libraries (mdroy@middlebury.edu)

Terry Simpkins, Director, Access and Discovery Services (tsimpkin@middlebury.edu)

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