Banner INB, Hyperion EPM 11 Reporting and Degree Works are Down

Tuesday, September 15th
We are currently experiencing a disruption of the site-to-site connection between the Middlebury campuses and the Ellucian data center where our Ellucian Banner, Hyperion Reporting and Degree Works systems are hosted. This disruption began at approximately 12:38pm ET.

The disruption appears to be on the Ellucian side of the network connection. We are currently in contact with the Ellucian Emergency Operations Center (EOC) and they have mobilized their response staff to address this issue.

At this time the following systems are DOWN: Internet Native Banner (INB), Hyperion EPM 11 Reporting and Degree Works.

The Self-Service Banner (SSB) is UP as this connection works across the public internet.

We regret any inconvenience this service interruption is having on your day and will have this issue resolved as soon as possible. I will send out another message once all services are restored.

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