Telephone Services Updates: Washouts, Enhanced 911, and AlertFind

Submitted by Peggy Fischel

The heavy rain in early August washed out the road to Burdick House at the Bread Loaf campus in Ripton. Burdick was home to some BL School of English summer faculty. Our telephone system contractor, Jim Fitzgerald, was called out to repair the telephone line in the house, but as the attached photos indicate, the road was not drivable. Intrepid Jim walked the 1/2 mile in to repair the phone connection.

In late July we installed an upgrade to our enhanced 911 notification system. Thanks to Rick James for his assistance in setting up the new server and applications. With this new equipment, we are using four dedicated circuits from existing PRI lines to send calls. This allows us to remove the FairPoint special service trunks and PS/ALI service at a savings of $7700 per year which will pay for the new system in less than two years.

In August several AlertFind administrators from the President’s staff were given a tutorial on the recently upgraded message composition features. Documentation was re-written in the form of a quick reference guide to aid administrators if/when they need to send an emergency campus notification.

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