All posts by Joseph Durante

Mobile Helpdesk returns for 2018

Image result for jumper cablesImage result for snow tires and jumper cables

We’ve added jumper cables, snow tires and fired up the Mobile Helpdesk!  We’re coming to you with dates for 2018! Having some issues with computing? Want face to face help but you don’t have time to run across campus? The Mobile Helpdesk will be on-site at Marbleworks, Bi-Hall and 700 Exchange St. starting next week. Click here for dates and locations.

Mobile “Popup” Helpdesk at Bi-Hall

The Helpdesk is coming to McCardell Bicentennial Hall’s “Great Hall”!  We are offering all the services of the Call Center and Walk-in Helpdesk… on your end of campus.   Come by with your laptop, or ask for a staff member or student consultant to swing by your office in MBH to help with a desktop question.
We’ll be there to help from 10:00 AM – Noon on March 30th, April 6th & 27th, and May 11th.   Stop by and see us!
Watch for more dates and locations as we roll out our Mobile “Popup” Helpdesk.

Are you suffering from SSDS (Sidebar, Subpage, Drupal Syndrome)?

NervousIs your department head asking you to update the department’s web page?  Does the thought of adding a sidebar make you call the Helpdesk?  Fear not, join us for a Drupal Intro class.  We’ll cover the basics of Drupal so you’ll be adding links, pictures, and a host of other cool things to your page the very next day.

For you more advanced users who may be struggling with needs beyond the basics (such as converting your forms), join us for a work session or two.  We’ll help you get the job done and you’ll leave with the “know how.”

You’ll find all the upcoming workshop information at go/techworkshops; sign up for the class that fits your needs.  See you on the sidebar… or maybe in a subpage.