We’ve added jumper cables, snow tires and fired up the Mobile Helpdesk! We’re coming to you with dates for 2018! Having some issues with computing? Want face to face help but you don’t have time to run across campus? The Mobile Helpdesk will be on-site at Marbleworks, Bi-Hall and 700 Exchange St. starting next week. Click here for dates and locations.
All posts by Joseph Durante
Mobile Helpdesk On-site 2017
We’ve kicked the tires, fired up the Mobile Helpdesk and we’re coming to you!
Having some issues with computing? Want face to face help but you don’t have time to run across campus? The Mobile Helpdesk will be on-site at Marble works, Bi-Hall and 700 Exchange St. starting next week.
Introduction to Drupal – Fall Workshops
Are you new to Middlebury and need to update your department’s web page? Need a refresher because it’s been a while since you added a sub-page, profile or side-bar? Join me and learn Drupal basics.
Mobile Helpdesk Onsite at Marbleworks – Get Help with Multi-Factor Authentication and More
Is your office located in the Marbleworks? Are you wondering about or need help with Multi-Factor Authentication (MFA)? Our Mobile Helpdesk will be onsite in MWC 105 with support from our Security Team. Drop by and get safe and secure with ease. Rolling in on 11/21 & 12/12 from 1:00PM-3:00PM.
See our schedule for upcoming Mobile Helpdesk dates.
The Mobile Helpdesk is on the Road Again
The helpdesk is coming to you. Get all the services we offer at the walk-in helpdesk from 1:00PM-3:00PM in the locations listed below. Stop by and meet one of our Student Consultants along with one of our Staff Members on duty to get you the help you need!
Click here for Dates and Locations.
Mobile “Popup” Helpdesk at Bi-Hall
The Helpdesk is coming to McCardell Bicentennial Hall’s “Great Hall”! We are offering all the services of the Call Center and Walk-in Helpdesk… on your end of campus. Come by with your laptop, or ask for a staff member or student consultant to swing by your office in MBH to help with a desktop question.
We’ll be there to help from 10:00 AM – Noon on March 30th, April 6th & 27th, and May 11th. Stop by and see us!
Watch for more dates and locations as we roll out our Mobile “Popup” Helpdesk.
Are you suffering from SSDS (Sidebar, Subpage, Drupal Syndrome)?
Is your department head asking you to update the department’s web page? Does the thought of adding a sidebar make you call the Helpdesk? Fear not, join us for a Drupal Intro class. We’ll cover the basics of Drupal so you’ll be adding links, pictures, and a host of other cool things to your page the very next day.
For you more advanced users who may be struggling with needs beyond the basics (such as converting your forms), join us for a work session or two. We’ll help you get the job done and you’ll leave with the “know how.”
You’ll find all the upcoming workshop information at go/techworkshops; sign up for the class that fits your needs. See you on the sidebar… or maybe in a subpage.