Apple: “DNS error” responsible for ongoing iTunes, App Store outages [Updated]

DNS problems at Apple have knocked the iTunes Store and the iOS and OS X App Stores offline today, preventing users from downloading new apps, app updates, or media from iTunes. Apple confirmed the source of the issue in a statement to CNBC.

“We apologize to our customers experiencing problems with iTunes and other services this morning,” the statement reads. “The cause was an internal DNS error at Apple. We’re working to make all of the services available to customers as soon as possible, and we thank everyone for their patience.”

Trying to sign in on a Mac results in the angry red STATUS_CODE_ERROR message seen in the screenshot above. On iOS, you’ll just be prompted to input your password over and over again, the same behavior you’d see if you were entering an incorrect password for your Apple ID.

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