Apartment complex with “no bad reviews” rule gets pummeled on review sites

A Florida apartment complex is taking heat on review sites after its overreaching “Social Media Addendum” was published yesterday by Ars Technica.

Until yesterday, the Windermere Cay Apartments near Orlando, Florida, had only two Yelp reviews, one of which had been shunted by Yelp’s filter into the “not recommended” area.

Now the complex has more than 140 reviews, with 77 recommended reviews and 67 reviews that aren’t recommended. (The numbers keep changing, of course.) On Yelp, filtered reviews aren’t visible unless users specifically click to see them. Nearly all, if not all, of the reviews are from non-residents complaining about, or simply mocking, the building’s Social Media Addendum.

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