Conflict Management

“Conflict management refers to behaviors team members employ to deal with their real and perceived differences, some relating to emotionally driven conflicts (relationship conflicts) while others addressing the more substantive elements of their discords (task conflicts).”- Desivilya et al (2010)

“The practice of recognizing and dealing with disputes in a rational, balanced and effective way. Conflict management implemented within a business environment usually involves effective communication, problem resolving abilities and good negotiating skills to restore the focus to the company’s overall goals.” – Business Dictionary

“Conflict management involves implementing strategies to limit the negative aspects of conflict and to increase the positive aspects of conflict at a level equal to or higher than where the conflict is taking place.” – Wikipedia

“Conflict management the identification and control of conflict within an organization. ”- QFinance

“Conflict management on the other hand is the short or long-term management process used to resolve issues where either party is being stubborn, inflexible, difficult, or whatever.”- Howard Badler (Biz Community)

“Conflict management is a theoretical concept focusing on the limitation, mitigation, and/or containment of a conflict without necessary solving it.” – Fred Tanner