FYI – message from Joseph Watson in Preservation and Processing (P&P):
We recently had a request to send some personally owned DVDs through the repair machine and that prompted Terry and me to weigh the pros and cons of offering that service to the community. We have decided that we will not accept DVDs from individuals and that we will only treat items owned by Middlebury College.
If we did decide to offer that service, in order to make it cost neutral, we’d have to charge for staff time, wear and tear on the machine, and supplies used. We don’t want to get into that because we really can’t afford to devote staff resources to non-essential work, especially work that doesn’t directly benefit the College.
The good news is, Video King does do this… they charge $3 per DVD. If anyone asks about such a service, please explain that we only treat items owned by Middlebury College and refer them to the retail establishment downtown.