Circ staff – when an application comes in, it will come to the libcirc mailbox. Please add the borrowers to Millennium as they come in and then move to the Borrower Applications folder or forward to Dan for follow-up.
The fee we charge for community members to receive a guest borrower card is now $50 for the year, effective July 1st. The $20 fee for three months is unchanged.
Local high schools students are eligible for courtesy guest privileges during the semester they are taking a class at Midd.
If they ask to borrow and do not have a library card – refer them to Main. A supervisor will verify eligibility (based on a list from the Registrar’s Office), ask them to fill out an application and then create a library card.
Regular guest printing and computing policies apply. They will need to create a print account and pay for printing and will need to use the daily password to access computers.
They can access Eres by using the password – usually given to them by their professor.
Thanks for helping them navigate our systems and resources.
Class Auditors – Fall 09
Local high school students auditing a class at Middlebury are eligible for courtesy guest privileges for the current semester.
They need to:
• Complete and sign a guest borrower application
Circ creates a card:
• Ptype 103 (auditor of classes)
• Exp date: last day of fall classes 12/11/09
• Note: X school student taking course code/number/prof; Fall 09; your initials
• Email and home address address required
The College Registrar’s Office verifies eligibility at the beginning of every semester. Please refer questions to Elin.
Todd asked me to take notes during the training and post them here. I’ll summarize what the presenters talked about and if you have any questions, ask me or comment below.
Scheduling – use and refer to the Outlook calendar. If you need a sub, please post to the summer distribution list for one and alert the supervisor who normally works during that shift.
Blog – students should check the blog at the start of every shift – link located on desktops at each Circ desk
Wiki – great for finding procedures and workflows
Equipment – heavily used by Language Schools and sometimes also Bread Loaf during the summer.
–equipment is located at all 3 branches, and items circulate for 4 hours, 1 day, 7 days, or 14 days depending on what they are. Renewals are possible for all items (except faculty/staff laptops) as long as there is still ample supply of the item in question available for other borrowers. However, under no circumstances are loans allowed to be extended for the duration of the summer. In other years we’ve been able to do this, but due to shrinking inventory and budget cuts, we’re sorry but we can’t accommodate summer-long equipment requests anymore.
–don’t turn borrowers away if you don’t have what they need on hand. Check the other two branches to see if their equipment is available. Bring in supervisors to book equipment. Supervisors can also contact Media Services to see if their equipment inventory has what the borrower is looking for.
–when people ask about how to use equipment: direct them to go/equipment (“the greatest thing ever”–Maura) which has instruction manuals in pdf format which can be read online or printed
–remember to check all pieces of equipment at check-in and check-out (ie. read and follow the pop-up messages in every equipment record)
–equipment must be returned to the branch it came from; equipment cannot be transported in the courier bins like books, CDs, and DVDs can.
–new equipment for this summer: flip cams, Hebrew keyboards, portable P.A. systems
Rachel (with input from Kellam on BLSE)
ILL – green or pink bands; green can be taken out of the library, pink must stay in the library. In fact, when a patron returns a pink-band ILL to the desk and leaves without saying anything, it’s best to assume they’re NOT done with the item and it should go back on the hold shelf (assuming it’s due date has not passed).
–ILL can only be renewed by ILL staff intervention
–when checking one out, remember to change the due date in Millennium to what the ILL band says
–ILL can be shipped from Main to Armstrong, but between no other branches
NExpress – blue bands, usually a faster option than a recall or using ILL.
–NExpress can be renewed by a patron through My MidCat twice
–when checking one out, remember to use the due date generated by Millennium, and write it on the blue band
–NExpress can be shipped from Main to Davison (ie. Bread Loaf) and back, but between no other branches
Guests/Visitors – guests who have borrowing privileges may borrow books & government documents
Guests have access to computers (through the daily “pclab” password).
–they do NOT have privileges to borrow: equipment, movies, lockers & carrels, ILL & NExpress
–guest printing: through print card bought at Wilson Cafe, college Bookstore, or MiddXPress in McCullough. Each branch has 1-2 “guest printing computers” where guests can send print jobs. Guests then use the print release stations like students & faculty do.
Desktop Stats – to be clicked after every patron interaction which does not involve the actual circulating of materials (ie. check-ins, check-outs). Used by staff to document staff and student staff use during all hours we’re open.
Todd (with input from Kellam on BLSE)
Printing for students & faculty – all branches using print release stations – Middlebury username and password (same one used for Webmail, Banner, etc.) NOT the same one used by Bread Loaf students & faculty – they will need to activate their Midd accounts for this. Direct them to go/activate and look them up in Millennium to give them their ID #.
–copying is $.10 for b/w, $.50 for color. Color available in Main and Armstrong.
–Equitrac copy cards bought at “black box” in print rooms. Use $1 to get a card; then more money can be added onto that card.
–Faculty can use a department code (2) and their ID number to charge copies directly to their department.
–please report printer problems to supervisors/Helpdesk in a timely manner
Emergency Procedures – please use part of your next shift to read over the Emergency Manual (there’s a copy in each branch). Ask your supervisor if you have questions about what’s in it.
–first aid kits are also available at each branch at the Circ Desk. Additional kits are available in Main at the Info Desk and in the Staff Room.
Mozio – new texting reference service, implemented at the end of spring semester. Text to # 66746 from any cell phone. Start your message with “midd” and then type your reference question. Reference librarians (or perhaps Circ or Helpdesk staff) will respond via text to your phone.
Is that it? Whew!
Highlights from the training meeting:
Guest privilege guidelines , and forms are available on the web and in hard copy at the Main Library. Due to budget and licensing parameters, not all services are available to guest users.
Guest printing is available for 10 cents per page. Guests must create a PaperCut account and use the designated guest printing stations.
Guest computing is available through the use of a computer generated daily password.
We welcome guest users, but our priority is to provide services and resources to students and faculty of Middlebury College.
Refer questions to a Circ supervisor.
Refer unresolved questions, concerns, or problems with library borrowing use and privileges to Elin.
FYI – Winter Term faculty have an expiration date of 2/07/09 and you may encounter Winter Term faculty who would like to extend their Midd borrowing privileges. They may live locally, may be extending their stay, or they may be alums.
Student employees – please refer questions to a supervisor
Circ supervisors – please edit borrower records as needed
Double check for a duplicate borrower account, and edit/merge as needed.
Here is some wiki documentation on entering borrower records
Exp date: courtesy guest – 9/30/20XX; alum – no exp. date
Contact info: replace college address, phone and email with home contact info
Note field: “Winter Term faculty 20XX” and current status – ie ” alum’XX or “guest courtesy”
Let me know if you have any questions.
Check the web for more information on Guest Borrowing Guidelines
Please refer requests for guest borrowing privileges to the Main Library Circulation Desk.
Applications for guest borrowing are processed at the Main Library on weekdays – and may take up to 3 days for processing.
Supervisors – detailed instructions for adding borrowers to the data base can be found on the Circ wiki.