What you (should have) learned from the training quiz

There were two questions that almost everyone missed. The first was what to do if someone wants a book that is checked out. The first step is to search in NExpress. If it is not available there, try ILL. At that point, if they need it sooner rather than later, we can recall the item in Millennium. If they want it but don’t need it soon, then the best option is for the patron to request it via MIDCAT.

The second thing everyone missed was the fact that guest borrowers CANNOT borrow DVDs. Guest borrowers may borrow books, scores, CDs, and Gov docs. Nothing else. See this page.

Thanks for taking time to complete the quiz. Do you feel it was a better use of your time than a training meeting? Please comment and let us know.

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