I want to remind everyone that library work comes before personal work.
We’ve been getting a higher number of patrons claiming an overdue item was returned to the circulation desk, and not checked in. I’ve followed up on several of these e-mails (time I could be using for other tasks.) and indeed the item was in the reserve area and not checked in. Unfortunately, what this means is that personal work at the circulation desk is taking too much priority over circulation work. I want to remind everyone that library work comes before personal work. Secondly, I’m seeing too many reserves left sitting on the circulation desk and not checked in, this is a direct cause of improper check-in. Remember that all returns are to be checked in promptly, as this is your responsibility as a circulation assistant.