USE YOUR NEW CIGNA ID CARD AT THE PHARMACY
|You should receive a new Cigna ID card in the mail before your benefits begin. Here’s some important information about your new ID card.|
| Use your new Cigna ID card every time you fill a prescription. Your pharmacist will need to use the BIN, PCN, and Rx Group number on your ID card to access your benefits and process your claim.|
Access your ID card using the myCigna® app. You can also download and print a temporary Cigna ID card from the myCigna website.
| Replace your ID card when your new plan year begins. Please continue to use your current ID card until then. |
Questions? Call the number on your new Cigna ID card. You can also chat with us online on the myCigna website, Monday–Friday, 9:00 am–8:00 pm EST.