Tag Archives: alumni

Alliance for Civic Engagement (ACE)

Stakeholder: Peggy Burns

Website: http://www.middlebury.edu/academics/tools/ace

Redo Contact: Ryan Kellett

ACE is the most important resource on campus faculty interested in community-connected teaching, learning, and research-and for students who are interested in volunteering, social justice issues, activism and advocacy, citizenship, and international service opportunities.  ACE should be a portal for all things service-whether curricular, co-curricular, or extra-curricular.  In the current economic climate and as health and human services statewide budget cuts take effect, community needs change regularly-and because this is an active campus in terms of service, it is important that the site is perceived as dynamic and up to date/accurate.

Specifically and generally, what do you want from a new site? (as an individual and as an office)

-To have a prominent place on the overall Middlebury College site to promote current and future community-connected teaching, learning, and research opportunities to faculty.

-To have a prominent place on the overall Middlebury College site so that students (current and prospective) as well as faculty and staff interested in community service opportunities and social justice issues can find ACE easily.

-To promote immediate community service needs in a prominent way.

-To be able to promote specific opportunities (internships, conferences, on-campus events) to students.

-To have a number of different “Channels” (like we do now) to divide up the different portions of our site, e.g. Community Service, Anti-Poverty Initiatives, etc.

-ACE has so many pieces-we hope to find a coherent navigational “theme” that brings it all together.

What will help your office get things done more efficiently? How can a new website help your workflow?

-Easier and more flexible content creation, editing, photo/graphic use.

-Better forms (for nominations, community service sign-ups, etc.).

-Better way to archive/view old pages and photographs.

What type of interactivity would you use? What can help your office communicate more effectively?

-A calendar feed that we have on our website with ACE-related events that also automatically feeds into a larger campus-wide site-and have a way for RSVP to come to us plus have the event added to respondent’s Outlook calendar.  Also-a way to promote “outside” events as well via the calendar (e.g., an environmental rally in Burlington).

-A section that promotes professional development opportunities for faculty.

-An interactive calendar for faculty.

-Video (interviews with students and community partners, worksites in action, etc.).

-Video of faculty teaching community-connected courses; interviews with community partners involved in community-connected teaching, learning, and research.

-Opportunity for students, faculty, staff, and community partners to sign up for ACE e-newsletter.

-A way to enable students abroad to report on their service/internships/engagement there (but more formal than a blog, reviewed by ACE first).

-Link for recording volunteer hours (as part of student portal?).

-Online payment (e.g., for MAlt trips).

-How can we get alumni involved?

Do you have examples of functionality, design, or features from other colleges or industries that you like and admire?

-Sites of ACE-related offices (civic engagement, service learning, community service, citizenship, etc.) at Bowdoin http://www.bowdoin.edu/mckeen-center/index.shtml , Tufts http://activecitizen.tufts.edu/ , Amherst https://www.amherst.edu/academiclife/cce , and Swarthmore http://www.swarthmore.edu/langcenter.xml .  Also:  Georgetown, Macalaster, Princeton, Carleton, Bryn Mawr, and Colgate.

-We really want to have the capability to create “photo slideshows” on a regular basis-the type of slideshow where the picture changes automatically every few seconds. Here is an example of what we like: http://www.colgate.edu/DesktopDefault1.aspx?tabid=1870. Here is an example of what we don’t want: http://www.middlebury.edu/admissions/gallery/?galleryImage=0 because you have to click “next” each time.

If you currently create or edit pages on any of our web sites, what functionality is good? What could be improved?

-We like that we can create content (e.g., a new News and Events story) and add it immediately to the website without going through a lengthy or bureaucratic approval process.

-We would like it if there were a better system for the News and Events Feed archives… right now they just run down the right-sidebar in a long column.

-We would like ACE to be able to use both the left and right sidebars (if the new system has both sidebars). Right now we can only use our right side-bar although some offices use both sides.

-Web stats!  We need information on who visits the ACE page-and which section(s) are most visited.

-Less “homemade” looking-e.g., it’s so obvious when the home page looks great, but other pages look just cobbled together (not arguing for total conformity, just a conformity in overall graphic appeal).  More opportunity/options for choosing design emphasis (heads, etc.).

-More seamless and clarifying links to collaborating departments (e.g., CCAL).

-Better search is critical.

Art Department and Slide Museum

Dana Barrow, Visual Resources Assistant (443-5546)

I’m working with Monica McCabe on the art history and studio art sites:

Monica McCabe, Academic Coordinator, History of Art/Studio Art (443-5234)

Websites I’m re-doing:

  • History of Art and Architecture department website
  • Studio Art department website
  • Visual Resources website

What we’d like to do:

  • Create a new graphic design that mixes art images and short blocks of text
  • Generate new content focused on the people and facilities in the art departments (example: faculty and student profiles), as well as informational content (example: courses and requirements, downloadable forms)
  • Create clear, new information architecture to organize our new content
  • Add photo galleries, video/audio clips, and social networking tools

Areas where I know I need help:

  • Creating video (example: short faculty and student interviews, images of student work, panoramic images of studio spaces)
  • Conceptualizing dynamic (i.e. effective, not necessarily flashy) was to present photo galleries
  • Conceptualizing  dynamic navigation

Ideas from Shel Sax that we’d like to follow up on:

  • A proposal for a winter term class for video making next January (2010) so we can create high quality video clips
  • Creating a space on our site where students (HARC and SA) can create portfolios.  (The model is teacher education.)  This might be a good place to use social networking tools.
  • Fostering some kind of convergence with Segue (examples: portal with access to online exams, course websites, and student portfolios)

General list of things we’d like to do/have (in no particular order):

Information about people in the department

  • Short profiles of faculty, visiting architects, students, and alumni (I will create list of people.)  Models are “My Midd Experience” and the short format of the bios in theater programs with accompanying photos.  Could involve short questions for faculty such as, What is your most recent accomplishment?
  • An online magazine for a more in-depth look at who is studying abroad, faculty research and projects, student projects, etc.  Model might be International Studies magazine (http://www.middlebury.edu/academics/ump/majors/is/)
  • A feature where HARC faculty talk briefly about their favorite works in college art museum
  • Place where we can link to external info about faculty and students (example: College alumni magazine will be doing a feature on John Hunisak and we would like to link to this

Images

  • Images of our studio spaces (studio art and also architectural studies)
  • Photo galleries of student work
  • Photo galleries of faculty art work

Information

  • Info on courses and requirements (SA + HARC)
  • Info on planning your major, including study abroad (HARC – link this to student portfolios)
  • Downloadable forms (HARC – or make this part of student portfolios)
  • Put our department calendar online (HARC – maybe)
  • Special page on architecture and the environment (HARC)
  • Page about student work exhibitions (SA)
  • How-to info on VR site (could be in form of blog or wiki)

Technical Stuff

  • Support for Flash (studio art would like their site to be animated in some way, HARC doesn’t require this)
  • Ability for VR staff, academic coordinator, faculty, and students to add materials to various portions of the site
  • Ability to integrate images into site design (e.g. images of faculty and student art, images from museum collection)
  • A way to create student portfolios online (maybe use Segue)

Inspiring website we like:

  • Some of the pages on the Rhode Island School of Design website (http://www.risd.edu/undergraduate)
  • What we like about it: clear architecture, video, photo galleries, integration of art images into the design

History of Art and Architecture

Courses + Requirements

Faculty office hours

Students and alumni

Visiting the department

Resources (artstor, VR collection, museum)

Photos

Contact

Studio Art

Courses + Requirements

Faculty + Office Hours

News

Facilities

Study Abroad

Student Gallery

Visiting Artist Program

Contact

Sculpture in the form of a chair (photos)

Visual Resources Collection

Note: Made in CMS but links to pages made in another program

Collection Holdings

Stats on our facility and others’ facilities

International Student and Scholar Services (ISSS)

Stakeholder: Kathy Foley-Giorgio and Kaye-Lani Laughna
Website: http://www.middlebury.edu/campuslife/diversity/isss/
WebRedo Contact: Ryan Kellett / Pooja Shahani

General: “ISSS provides advising, programs, services, and support to our international students, staff, and faculty who come to study and work at Middlebury College in our many programs (13 summer Language Schools, the Bread Loaf School of English on three U.S. campuses and one site abroad, Bread Loaf Writer’s Conference, and the undergraduate college).  ISSS manages the College’s involvement in the U.S. government’s Student & Exchange Visitor System (SEVIS) as well as institutional compliance with related immigration regulations.  We also coordinate International Student Orientation and the Friends of International Students (FIS) host program.”

Requirements:

  • Varied constituencies: ISSS has wide variety of users from current students  but also a large group of alumni that also are required by law to be in contact with Middlebury/ISSS. Feeding the right information to the correct constituents is an important part of what ISSS. Finding new and unique ways to push new and timely information to constituents is important and needed.
  • Forms/Documents: ISSS hosts a lot of internal and governmental forms, some of which are PDFs, printable documents (which are sent back and then printed in hard copy). ISSS needs an organized way to serve and push this information out to constituents especially when deadlines are near or if information changes.
  • Government Interface: Is there any way to interface with online government forms that are currently filled out through ISSS? We were brainstorming about how to create fillable forms that would directly come back to our office in a legible way, unlike the current fillable forms that do not make sense once they are submitted, as they come back in paragraph form rather than the form in original form.
  • Multi-language support: Some ISSS users do not speak/write English. Language or at least graphic suport for this is requested. Either way, simplicity is key.
  • CMS: New CMS must be easier to manipulate and more flexible so that content can be posted faster. ISSS can do content updates but requires one-time consultation/assistance in rethinking new ways to display and interface information. CMS currently too much of a burden as a tack-on to job requirements. LIS support for CMS is key.
  • International Alumni: ISSS requests a way to remain in contact with these particular alumni because ISSS maintains immigration records for them. Automatic reminders and notifications of changes should be pushed to alumni. A place to continue contact, conversation, networking through ISSS is also requested.
  • Alumni: Single accessible database for alumni updates. In particular, ISSS finds that alumni update the school with information but that information is not then shared college-wide. A single database of alumni records is needed.
  • Newsletters: ISSS would like to support an online newsletter that is easy to draft and send without email.
  • External audience: international host families should be able to research and apply online to the program. Ability to manage those applications online.
  • Feedback forms: Need for data collection about services and if constituents’ needs are being met.
  • Multimedia: Would like to welcome visitors with more photos, colors, etc.
  • IA: ISSS requests assistance with cleaning up their information architecture which has evolved to be a bit unwieldly since it is currently organzed with redundant information for multiple constituents.Fewer pages needed, drop-down menus requested.

Academic Departments

Heard from Susan Campbell, Department Chairs, Academic Coordinators
Drafted by Renée Brown and Jason Mittell

In surveying department chairs and coordinators, as well as casual discussions with many faculty, frustrations with our current web design and system run deep. Key problems mentioned include lack of design flexibility, difficulty in updating, poor navigation and organization, inability to easily embed images and media, and the static nature of information and site design. There was widespread enthusiasm for the makeover and willingness to participate in the process. Given that every academic department has different needs and specific uses, it is difficult to assess the relative importance of various features, but this document attempts to synthesize key needs and requirements as expressed across the curriculum.

Needs for Departmental Sites

We have identified a number of types of information that departments feel are important to their sites, broken into four major areas:

  • Department Overview: brief mission statement, central contact info, feed of news/events, and visual vibrancy for splash page
  • People: lists of faculty & staff with links to detailed profile pages, office hours & contact info, updates of publications/grants/achievements, alumni & student profiles
  • Curriculum: major requirements (including potential concentrations & sample sequences for more complex programs like ENVS and AMST), independent project guidelines, downloadable forms (both departmental and from the registrar), courses/schedule, links to class websites
  • Resources: departmental library guide, career info, study abroad recommendations, departmental newsletter, facilities & equipment overviews/policies, external links (research sites, grad programs, opportunities for community outreach, etc.), guide to “what can be done with a XXX major?”, feeds from external blogs, video/images of specialized facilities

Many departments indicate that they currently underuse their websites, with minimal information that is rarely updated. There was consensus that this makeover process could help show people some new ways to use the web effectively. During sessions where other websites were demoed, there were frequent “a-has” upon seeing capabilities that other schools are using, so we feel there will be enthusiasm for innovation. Some specific innovations that seemed particularly popular include dynamically generating course listings (a “modular catalog”), faculty pages feeding & linking to schedules and courses, feeds of sponsored & relevant events, and integrated links to Banner information.

We discussed the option of choosing among a group of templates, customized for both visual variety and optimized for different needs (such as more graphics/media, more text-based, etc.) – most coordinators and faculty seem to embrace this option. Coordinators wanted more flexibility with fonts and sizing of text. There was a clear desire for more graphic and media capabilities, especially within the Arts.

Some faculty embraced the idea of student and/or alumni work being profiled and displayed on the site, especially in the Arts. Potential links with the library’s thesis archive is an option worth considering.

Some departments currently publish newsletters, and many would consider publishing them to the web instead of, or in addition to, paper and mailing. Ongoing updated departmental blogs were of interest to a few departments as well.

Needs for Individual Faculty

Faculty pages were noted for being rarely updated, dry, and lacking variability or personality. Faculty were interested in being able to edit their own profile, recognizing that some faculty would be less likely to do so (although no less likely than emailing the updates to coordinators, which could still be an option). Arts faculty specifically want the ability to host images and media of their creative work.

An idea discussed with coordinators was to have a central database for faculty publications/achievements – either faculty or coordinators would enter the information about a new publication (including link to online version or Midd subscription through JSTOR, etc.), which would then feed to the faculty’s homepage, their department(s) page, a college-wide faculty achievement page (which would be useful for library acquisitions as well as PR), and into the annual report for faculty given to the Provost. Coordinators thought this would be a better option than updating individual faculty pages, and expected between 1/3 and 1/2 faculty would enter their own info, growing over time with increased technological fluency.

The idea of automatically feeding a faculty’s scheduled teaching with links to courses to their profile page (as on Amherst) was quite popular. It’s uncertain how many faculty would maintain separate pages through Segue or the community.middlebury.edu server if the core website were more flexible – one option would be to embed separately designed pages into the core departmental site.

Workflow

The current CMS restricts editing to coordinators, although some faculty have edited on the platform. A number of chairs expressed interest in editing their pages, having other faculty edit, or having student workers edit. Coordinators generally want to be involved in the editing process, both to oversee consistency and maintain their web skills, but recognize that the current workflow leads to infrequent updates and little input from faculty.

An easy-to-use editing and authoring system, especially for incorporating media and images, was seen as essential, with the ability to increase participation of faculty in the editing process. One issue expressed by some faculty was that the new system not be tied to a specific browser or platform (e.g. must be usable on Mac/PC and Firefox/IE).

Coordinators were concerned that expanded content on the department site would lead to increased workload. Sharing editing responsibilities would help. Additionally, the ability of sites to be dynamically assembled, rather than static updates, would be useful – for instance, feeding events, faculty publications, career links, library research tools, and alumni news from other offices and systems would make the site update regularly without requiring manual changes.

In imagining the workflow model that would work best for academic departments, coordinators endorsed a system where many users could be given editing ability for the department page (including faculty and student workers), but that all edits must be approved by the coordinator before publishing (via a notification system). This should increase updates from faculty on the content they know best, and allow delegation and distribution of work more effectively, without sacrificing consistency and appropriate form & use of media. Some thought it would be helpful to be able to turn the approval requirement on and off, allowing the possibility of all authorized editors to publish directly.

The idea of a student/alumni section of the site that could be updated (with approval) by students and alumni themselves was mentioned as a way to encourage participation. Another option is a simple webform for alums to send in info to feed into the site, perhaps at the college-wide level with tags to majors and field of employment.

Other Desired Features

  • Many coordinators were enthusiastic about being able to easily customize their own user profiles to make their web use more efficient – after a clear explanation, all coordinators present at the meeting said they’d definitely use this feature.
  • One consistent theme with coordinators and faculty was that as much Banner information as possible should be accessible from the website directly without using BannerWeb. Course rosters (linked from course pages, as on Amherst), student schedules, faculty schedules, lists of majors, and the like should be accessed via links rather than BannerWeb login.
  • More sophisticated use of feeds and targeted info via the web was endorsed, especially as an alternative to email-driven communication.
  • One idea would be to have lists of new library acquisitions in a certain discipline feed into the departmental site.
  • Better management of events and calendar info was mentioned, both in terms of flexible feeds by tag, department, location, medium (lecture, performance, film), and the ability to click “Add to my Calendar” to export to Outlook or other systems.
  • Some language departments mentioned the need for varying language character sets (such as Cyrillic and Greek).
  • Some arts departments want the ability for students to create their own portfolios of their work, as Teacher Ed currently does. This would ideally be embedded directly into the core department site, not externally hosted on Segue.
  • A few faculty expressed interest in having the ability for social networking, and a couple said they have used Facebook pages to coordinate with current majors and alums.
  • A few mentioned the use of wikis, but only for specific purposes (for instance, a wiki for documentation of FMMC equipment).
  • Some suggested a “majors-only” area, although there was not a clear sense of what information and material should have restricted access.
  • One coordinator suggested that departments could have a list of current majors on the site, potentially with links to student pages/profiles.
  • One coordinator suggested the possibility of online sign-up for scheduling of meetings and appointments. Another suggested the use of an online order form for equipment requests (currently used on CHEM site), which might also be expanded to request access to facilities (like MUSIC practice rooms), reserve specialized equipment (like FMMC cameras).
  • A few faculty expressed interest in having the departmental website offer the possibility for discussion and community involvement, not just a one-way flow of information. Options include blog-like updates with comments, an open “wall” to make announcements/promotions, and a department wiki open to Midd users as a workspace for engaging with the department.