Category Archives: Post for MiddPoints

Fall Term Middlebury Write-In!

It was a hit last spring, and so we’re doing it again: on Wednesday, December 7, the CTLR, the Writing Center, and the Library are hosting the second Middlebury Write-In! Students can attend at either the Davis Family Library or the Anderson Freeman Resource Center to find a productive, social, and supportive environment designed to help them focus on their writing. There will be food, prizes, and writing and research help on hand to make end-of-term writing less stressful and more fun. The Write-In begins at 8 pm and lasts until 11pm, but students are welcome to come any time!

What: Middlebury Write-In!

When: Wednesday, Dec. 7, 8-11 PM

Where: the Davis Family Library and the Anderson Freeman Resource Center

write-in-campus-posters-blue

Exam hours for the Libraries

The Davis Family Library will offer extended hours starting Sunday, December 4th. We will open at 9 am that day and be open 24 hours through Friday, December 9th, when we will close at the regular 11 pm. Saturday, December 10th will be regular hours, 9 am – 11 pm. 24/7 will resume on Sunday starting at 9 am and the library will close at 10 pm on Sunday, December 18th. A Middlebury College ID will be required to enter the library after 11 pm during this period.

Armstrong Library will maintain regular hours, with extended hours on Friday and Saturday, December 16th and 17th.

Full hours can be found at go/hours.

Unplug and Recharge – All Year!

Unplug and Recharge sign

Unplug and Recharge

Good news! Thanks to lots of positive feedback, the “Unplug and Recharge Room” on the upper level of the Davis Family Library will be available at least until the end of this year. We’ve added a curtain and acquired a few other items to make it more permanent. We’ll add more as soon as possible. Many thanks to the Scott Center for Spiritual and Religious Life for allowing us to continue to borrow the meditation cushions.

Wish you could use the meditation cushions somewhere else in the library? That’s easy, borrow a set from us! Check them out at the Circulation Desks at the Davis Family Library or the Armstrong Library.

Where is the Unplug and Recharge Room? Follow the signs!

Protect your Middlebury Account with Multi-Factor Authentication

Multi-Factor Authentication is a security technology that helps protect your Middlebury account from potential compromise by requiring the use of more than just a username and password to prove your identity during login.

mfa1

Learn more about how you can start using Multi-Factor Authentication today to better protect your Middlebury account at http://go.middlebury.edu/mfa.

Notes for In-progress Project Presentation for Web Conferencing

Bob C.

Where we are at with the project.

act.middcreate.net/site/projects/web- confercing – service

Adobe Connect has been in Production for a few years. Adobe’s change in pricing structure, created impetus to review options. ITS was looking into options for unified communication with telephone which may have had some options.

Oct 11th, update narrowed selection to Zoom and Blue Jeans. Zoom actively being tested.

Mack P.

Adobe price change caused review. What do we currently get from Adobe connect? Could be tied into replacement of legacy phone system, which had been previously reviewed and recommended, but not funded. Skype for Business was piloted, but determined not to be phone system for Middlebury. ITS Media Services was brought into looking into telephone systems which have some video conf features(presence, chat…).

If new phone system is funded it would have Jabber for video and chat.

Decided to pursue a separate product for academic web conf.

Zoom and Blue Jeans have similar feature set. Zoom is approximately ½ of the price of Blue Jeans, Blue Jeans has some features that Middlebury wouldn’t benefit from(ability to host 500 person meeting). Zoom would lock in price for a term. Blue Jeans would match Zoom for one year only, then increase to approximately $98k. Prior users of Blue Jeans have given negative review of product for meeting use.

Zoom feedback to date has been positive. Easy to start each course.

Joe A.

Reviewed spreadsheet of services we reviewed, initially 10 services. Narrowed to 3-4 offerings. Vidyo was dropped due to cost and inclusion of video conf equipment, older tool without modern feel. Down to 3 services.

ACTT had a “round robin” where over the course of a single meeting, we took a first pass of all the services, 15 mins per service with large group. Zoom, WebX, Blue Jean and Adobe Connect, tracked issues and reminded ourselves why we are departing from Adobe Connect. Follow up meeting identified Zoom and Blue Jeans, as preferred options. Zoom allowed everyone to be visible on the screen, Blue Jeans limited to 9, others would fall off. Blue Jeans prioritized quality to speaker. Zoom quality seemed more consistent. Moved forward with Zoom pilot, one class had already requested Zoom.

Joe A. demo review following Zoom practice. Recorded to test feature in Zoom.

Screen sharing allows option to present slides, but presenter remains in presenter mode for slideshow. May be allowed only with two screens.

Video of call participants can be turn on/off be each participant.

Power, Source, Filter: Vocal production of sound.

Explication of slides.

Played Ted video via Youtube.

Issue with getting video fullscreen, common with other video conf options. Need to share desktop to share full screen, can’t do it via application sharing.

Audio needs to be shared with application. Mack P. knows the tricks.

Video recorded as MP4 file. Pilot saved locally.

Pay version allows for cloud recording.

Dotty, Hebrew Course and Zoom.

  • Prefer freedom to do what they want with recordings. Exported out of Adobe Connect.
  • Improved entrance for students.
  • Less issues with bandwidth for international students.
  • Adobe Connect frequently had issues with Flash
  • Has been using Zoom in the ‘democratized’ format with similar size videos

Mack P. Review:

  • Mack P. has better success getting people up and running during meetings. 100% self starting
  • Been working well with Polycom room systems.
  • Polycom client often been blocked by firewalls of travelers.
  • Built in phone line has allowed people to call into sessions.

Sean M.:

  • Been testing Zoom during meetings
  • Preferred over Google Hangouts
  • Testing Friday with large meeting

Bob C.

  • Plans to test Zoom with Critical Issues Forum that previously used Adobe Connect, connecting with High School Teachers
  • This use case involves recording for viewing later, wants to pull prior videos from Adobe Connect
  • Did a test with Zoom recording which was positive.

Question how to view the suite of people of people coming into session, when something is being shared.

Option to raise hand is not readily visible.

Can make the active speaker large.

Need to develop best practices and training to go along with the tools.

Zoom does have a webinar format, which may have more participant functions.

How long to we envision best of breed for variety of use cases?

Polycom room equipment needed in room. Polycom servers contracted for 2 more years, Zoom maybe able to replace some of that functions.

Zoom Webinar has more options.

Notes for In-progress Project Presentation for Web Conferencing

Bob C.

Where we are at with the project.

act.middcreate.net/site/projects/web- confercing – service

Adobe Connect has been in Production for a few years. Adobe’s change in pricing structure, created impetus to review options. ITS was looking into options for unified communication with telephone which may have had some options.

Oct 11th, update narrowed selection to Zoom and Blue Jeans. Zoom actively being tested.

Mack P.

Adobe price change caused review. What do we currently get from Adobe connect? Could be tied into replacement of legacy phone system, which had been previously reviewed and recommended, but not funded. Skype for Business was piloted, but determined not to be phone system for Middlebury. ITS Media Services was brought into looking into telephone systems which have some video conf features(presence, chat…).

If new phone system is funded it would have Jabber for video and chat.

Decided to pursue a separate product for academic web conf.

Zoom and Blue Jeans have similar feature set. Zoom is approximately ½ of the price of Blue Jeans, Blue Jeans has some features that Middlebury wouldn’t benefit from(ability to host 500 person meeting). Zoom would lock in price for a term. Blue Jeans would match Zoom for one year only, then increase to approximately $98k. Prior users of Blue Jeans have given negative review of product for meeting use.

Zoom feedback to date has been positive. Easy to start each course.

Joe A.

Reviewed spreadsheet of services we reviewed, initially 10 services. Narrowed to 3-4 offerings. Vidyo was dropped due to cost and inclusion of video conf equipment, older tool without modern feel. Down to 3 services.

ACTT had a “round robin” where over the course of a single meeting, we took a first pass of all the services, 15 mins per service with large group. Zoom, WebX, Blue Jean and Adobe Connect, tracked issues and reminded ourselves why we are departing from Adobe Connect. Follow up meeting identified Zoom and Blue Jeans, as preferred options. Zoom allowed everyone to be visible on the screen, Blue Jeans limited to 9, others would fall off. Blue Jeans prioritized quality to speaker. Zoom quality seemed more consistent. Moved forward with Zoom pilot, one class had already requested Zoom.

Joe A. demo review following Zoom practice. Recorded to test feature in Zoom.

Screen sharing allows option to present slides, but presenter remains in presenter mode for slideshow. May be allowed only with two screens.

Video of call participants can be turn on/off be each participant.

Power, Source, Filter: Vocal production of sound.

Explication of slides.

Played Ted video via Youtube.

Issue with getting video fullscreen, common with other video conf options. Need to share desktop to share full screen, can’t do it via application sharing.

Audio needs to be shared with application. Mack P. knows the tricks.

Video recorded as MP4 file. Pilot saved locally.

Pay version allows for cloud recording.

Dotty, Hebrew Course and Zoom.

  • Prefer freedom to do what they want with recordings. Exported out of Adobe Connect.
  • Improved entrance for students.
  • Less issues with bandwidth for international students.
  • Adobe Connect frequently had issues with Flash
  • Has been using Zoom in the ‘democratized’ format with similar size videos

Mack P. Review:

  • Mack P. has better success getting people up and running during meetings. 100% self starting
  • Been working well with Polycom room systems.
  • Polycom client often been blocked by firewalls of travelers.
  • Built in phone line has allowed people to call into sessions.

Sean M.:

  • Been testing Zoom during meetings
  • Preferred over Google Hangouts
  • Testing Friday with large meeting

Bob C.

  • Plans to test Zoom with Critical Issues Forum that previously used Adobe Connect, connecting with High School Teachers
  • This use case involves recording for viewing later, wants to pull prior videos from Adobe Connect
  • Did a test with Zoom recording which was positive.

Question how to view the suite of people of people coming into session, when something is being shared.

Option to raise hand is not readily visible.

Can make the active speaker large.

Need to develop best practices and training to go along with the tools.

Zoom does have a webinar format, which may have more participant functions.

How long to we envision best of breed for variety of use cases?

Polycom room equipment needed in room. Polycom servers contracted for 2 more years, Zoom maybe able to replace some of that functions.

Zoom Webinar has more options.

Notes for In-progress Project Presentation for Panopto Pilot

  • Panopto status update
  • Recap of original charge and proposal, history of project including Media Core process and funding. General consensus that Pantopo isn’t perfect but is pretty good, and definitely the best of all available options. The goal is to make a proposal for FY18 by January. Current Panopto contract runs through June.
  • Q:Will legacy streaming platforms, MiddMedia, archived items be a part of this process?
    • A:Not during this initial phase; with the decline in available data space, eventually we’ll need to examine those assets.
  • Rate of video storage has increased x20.
  • Most Panopto views are administrative, with some faculty using it for courses as well.
  • Students don’t have to leave Canvas to view videos in Panopto, but do have to log in again. Panopto creates a new user using single sign-on credentials. A Panopto viewer window embedded in Canvas will popup a login window; the issue is with what Canvas passes to Panopto. This issue is on Panopto’s development timeline, tentatively for late fall or winter. We’re meeting with them as well, working on code.
  • Embedding in WordPress doesn’t work, trying to write some code for that. We should be able to turn on a Panopto plugin for WordPress.
  • Some faculty are using Panopto at MIIS, have also used the webcasting feature successfully, including interactive and note-taking features. Sharing videos through a link has resulted in a good user experience. This is the legacy of Panopto as a lecture capture platform; perhaps we should talk about that while we’re talking about video conferencing. Should remember that Panopto charged based on views.
  • Q:Heather has asked whether we can embed Panopto on Sharepoint pages
    • A: not at present.
  • Thoughts on recent training? Seems pretty straightforward. We have two hours of training left, most topics are also available through support documentation and video.
  • Windows version of Panopto software has many more features than the Mac version (e.g., the focus feature); we may get questions related to that difference.
  • Panopto rep did send statistics on first training session; the analytics are very thorough with very specific usage info. Panopto may have applications for original research.
  • Panopto is currently not embeddable in Drupal because of the way Drupal filters code, but other schools have solved this issue; may take some work to make it possible.
  • Searchability is limited to English only, users will need to upload a caption file for other languages. Users can also supply keywords to make videos more searchable.
  • Q: If we do additional training, can we focus on other features?
    • A: Potential for more creative uses than simply streaming video.
  • Lecture capture is a non-starter at Middlebury; faculty don’t want it and the costs were prohibitive. MIIS can still use it that way. May be useful for making guest speakers/special lecturers available to students abroad.
  • Part of the proposal to continue Panopto would be a 3-5 year commitment to encourage user investment in the platform.
  • Media workload at MIIS is increasing, so we’re looking to Panopto as a possible assist in that regard. The goal is for self-service, self-empowerment. Lots of need to cover recurring classes, to record and make available later, which has been difficult to staff and organize. There may be some capacity to use Panopto to automate some of that process, but it would require upgrading a space to achieve it.
  • Feedback on Panopto has been generally good, and good enough to go forward.

What does Multi-Factor Authentication mean for me?

Perhaps, after reading ITS’ recent announcement about “Multi-Factor Authentication”, you might be wondering, just what do this have to do with me?

Multi-Factor Authentication is one of the simplest and most effective steps that you can take to protect your Middlebury account and we’ve taken every possible step to make Multi-Factor Authentication simple and convenient.

ITS is introducing Multi-Factor Authentication because it has become increasingly obvious that passwords alone are not enough to protect your Middlebury account from being compromised. Multi-Factor Authentication is a tool that you can use to protect your Middlebury account. Using Multi-Factor Authentication protects you and, by extension, helps to safeguard the entire Middlebury College community.

Multi-Factor Authentication introduces one additional step during the login process to help ensure that it is really you and not someone else who has your password. It works by requiring a verification by phone in addition to your password. Any phone will work, including your office phone, your home phone, a regular cell phone, or a smartphone (like an iPhone or Android phone). You can even substitute a tablet, like an iPad, for the phone.

Multi-Factor Authentication image from http://it.miami.edu/

This extra verification step is only required if you are off-campus, and you have the option to only be prompted for the extra challenge once every 30 days (per device). The extra verification currently protects your email and Office 365 services, though ITS plans to expand Multi-Factor Authentication to additional services in the future.

Remember: you will only be prompted for the extra verification step if you are off-campus.

So, if you are off-campus, and trying to access email or Office 365, you will have to enter your username and password, just like normal, and then you will have to respond to an extra security challenge, by either answering your phone, typing in a verification code sent to your phone via text message, tapping “verify” on a mobile app notification, or typing in a verification code sent to you via the mobile app.

This extra step means that, even if someone has your password, they can’t access your account. They would still need to have access to your phone, to answer that extra security challenge, before they could get in.

If you are ready to get started with Multi-Factor Authentication, here’s what to do next:

  1. If you run the Microsoft Office suite (Outlook, Word, Excel, etc..), then the first thing you need to do is upgrade to Office 2016. Multi-Factor Authentication does not work with Office 2010. Visit http://go.middlebury.edu/office2016 for details.
  2. Before you start the Multi-Factor Authentication enrollment process, you should decide how you want to be verified: Office phone, home phone, or mobile phone.
    • Phone call, text, or mobile app. If you are using a mobile phone, you can choose between receiving a phone call, a text message, or using the mobile app.
    • Mobile app with a notification or verification code. If you opt to use the mobile app, choose between receiving a notification that you respond to, or a verification code.
  3. Submit a request to have Multi-Factor Authentication enabled on your account at http://go.middlebury.edu/getmfa.
  4. Complete the Multi-Factor Authentication setup process.

Note that you will be asked to set up a primary and a backup contact method during the setup process, and you can choose between all of the options that you have configured.

The enrollment process only takes a couple of minutes to complete, but we do have to enable your account for Multi-Factor Authentication before you can get started. To request multi-factor authentication, please visit http://go.middlebury.edu/getmfa, and submit a help desk ticket.

For more information on Multi-Factor Authentication, including tips to help ensure a quick and easy enrollment and setup, please review the Multi-Factor Authentication wiki at http://go.middlebury.edu/mfa.

Please note: This post is inspired by an article written by Kelly Gremban, at Microsoft, entitled, “What does Azure Multi-Factor Authentication mean for me?” A link to the original article can be found below.

References:

What does Azure Multi-Factor Authentication mean for me?
Kelly Gremban, Microsoft, August 22nd, 2016
https://azure.microsoft.com/en-us/documentation/articles/multi-factor-authentication-end-user/ 

Multi-Factor Authentication image from http://it.miami.edu/

@MiddInfoSec – Phishing Alert: don’t fall for “EMPLOYEE PAYROLL.” scam email

Be on the alert for a suspicious email purportedly sent from “SENDER” with the subject line ” EMPLOYEE PAYROLL.”. This is a confirmed phishing message, designed to trick you into divulging your username and password. If you find a copy of this message in your spam quarantine, please ignore it. If you find a copy of the message in your inbox, please delete it. If you find this message in your spam quarantine, do not release it. It will be deleted automatically in the next few days. Do not click on the links in the message or reply to the message.

 

For more information about phishing attacks, please visit http://go.middlebury.edu/phishing.  For more information about the spam quarantine, please visit http://go.middlebury.edu/spam.

11012016-phish1

ACTT Meetings ACTT In-progress Project Presentation for Web Conferencing Service

Tuesday, November 8, from 3-4pm
LIB 105A or Zoom room https://middpilot.zoom.us/j/846802386

The new ACT Team process includes in-progress project presentations. These presentations are meant to inform the community about how things are going, what has been done and what still needs to be done, what is going well and what are the challenges.

In this meeting we will talk about the Web Conferencing Service project.

  • Share what has been done, so far.
    • The results of the round-robin, what services were removed from consideration as a result
    • Current use of services under consideration.
  • Discuss what still needs to be done.

In-progress project presentations are open meetings, anyone may attend.