The following information is pertinent only for individuals having a Key Survey account used to create, distribute, and work with surveys and response data.
Message text (excerpt) from WorldAPP’s Customer Care team, dated 10/21/14:
New updates for Form.com Mobile v4.0 and Key Survey Mobile v4.0 are now available for download.
What’s New: This latest software update provides enhanced ability to capture data from your mobile device while offline and offers improved data synchronization technology with a faster automatic data upload frequency rate when online – now, every 5 minutes.
Before downloading the update, please be informed that:
• Legacy versions of the Form.com Mobile and Key Survey Mobile apps will continue to operate, however, we highly recommend installing the latest update to receive the best possible performance.
• We advise performing a final synchronization request to ensure all data is uploaded to the server. Failure to do this could result in data loss.
• If you are still working from the WorldAPP Offline branded mobile app, it is recommended that you install the new mobile app (Form.com Mobile for Form.com accounts, Key Survey Mobile for Key Survey accounts), as WorldAPP Offline will no longer be supported. Follow these 4 simple steps for a smooth transition to the new app.
As always, WorldAPP’s support staff can assist with questions you may have.