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lynda.com Site Unavailable Sept 19 from 2:00-3:00 AM (EST)

Categories: Helpdesk Alert, ITS, libitsblog, library, lynda.com, Middlebury Community Interest, Post for MiddNotes

lynda_logo 72x72For the night owls out there, please note that our lynda.com online learning resource will be unavailable from 2:00 – 3:00 AM Friday, September 19, while web server capacity improvements are implemented.    (What’s that you say?   You haven’t heard of lynda??  Visit go/lyndainfo to see what you’re missing.)

 

The ABC of Blu-ray: Foreign Region Blu-ray in classrooms

Categories: blu-ray, classroom, films, foreign, ITS, LIS Staff Interest, Middlebury Community Interest, Post for MiddNotes, Post for MiddPoints

Our classrooms support the playback of DVDs from any region of the world. However, this is not the case with Blu-ray discs. Blu-ray discs come in four “flavors” based on their region: Region Free, Region A, Region B, Region. C Currently, our classrooms support the playback of Region Free and Region A Blu-ray discs. (See the Regions section of this page for more info on Blu-ray regions: http://www.blu-ray.com/movies/info.php).

At this time Media Services does not support the playback of Blu-rays from regions B and C in classrooms.

The Library does not order titles on Blu-ray from regions B and C and it does not maintain a library of titles of them.

If you have purchased a Region B or C Blu-ray disc that you need to use in class, please check the existing collection to see if we have the title in Region A. If not, the Library can attempt to purchase the (A) American region. Please use this form to request the purchase.

Even though equipment to play Blu-ray discs from any regions exists, it is not easy to use and it is unreliable. The procedure to project a blu ray of another region (B or C) is a complex procedure and will effect the ability for another person to play Blu-ray discs. In addition, the need for a remote control also adds a layer of complexity. Power outages also adversely effect the players settings and may make playback impossible.

For the reasons outlined above media services does not, at this time, support Blu-ray discs from region B or C.

We hope this will change in the future, and we will announce an update on this blog when that happens.

Sincerely,
Stewart Lane and Petar Mitrevski
Media Services

ITS student printing updates

Categories: Helpdesk Alerts, LIS Staff Interest, Middlebury Community Interest, Post for MiddNotes

Information Technology Services updated some printing services over the summer:

Visit go/howtoprint to view our updated instructions on how to print to a public printer

  • Cash Cards replace credit cards.

In the event you need to increase your print page quota, PaperCut cash cards have replaced the online credit card system.  Purchase cards at Wilson Café in Davis Family Library, MiddXpress in McCullough, or the College Store in Proctor Hall.

Moodle Maintenance on Friday, August 15th

Categories: Helpdesk Alerts, LIS Staff Interest, Middlebury Community Interest, Post for MiddNotes, Post for MiddPoints

This message is from Remote-Learner, our Moodle host:

Remote Learner will be conducting database maintenance August the 15th from 01:00 AM EST until 04:00 AM EST on the Kansas City data center. During this window we will be improving the performance and resiliency of our database system. During this time you may experience periods with loss of connectivity to your hosted site. Thank you for your patience as we continue improving our services.

Sincerely,

Remote-Learner Technical Support

Macintosh – Middfiles – Mmmmm… News You Can Use

Categories: LIS Staff Interest, Mac, middfiles, Middlebury Community Interest, Post for MiddNotes, Post for MiddPoints, servers

Mac users…  Are you having the best possible experience with Middfiles?  It may be time to update how you connect to Middfiles, as well as create some useful shortcuts!

First, check your connection.  In the Finder, click on the Go menu, then click Connect to Server.  You should use cifs://middcloud.middlebury.edu/middfiles and remove any “smb” middfiles favorites you may have stored, as shown.

Go>Connect to Server

Removing outdated SMB favorite

Now it’s time to create some powerful Sidebar favorites for easy access to your frequently-used folders (see sample below).  Sidebar favorite locations are visible in all your programs!  Refer to our wiki article for complete details on how to create these favorites & get rid of outdated ones.

Sidebar Favorite Sample

Sidebar Favorite Sample

Technical stuff:  We use the SMB protocol to connect to Middfiles almost exclusively on campus and the latest revision is CIFS.  To use the most current version of SMB you must specify CIFS in your connection.  Outdated connections may results in errors when saving to Middfiles or be slower.

Trip the Rift and Leap into Motion

Categories: LIS Staff Interest, lisblog, Middlebury Community Interest, middpoints, Post for MiddNotes, Post for MiddPoints

Space and Motion

We will have the Oculus Rift and the LeapMotion available for faculty, students and staff to use next week at the following times and locations:

Tuesday, May 13th
The Wilson Media Lab in the Davis Family Library
From 11am until 3pm

Wednesday, May 14th
Room 205 in McCardell Bicentennial Hall
From 11am until 3pm

No appointment is necessary, these are open demos for anyone to attend. Other gadgets for virtual space and motion may be available.

Our colleagues in Communications will be demonstrating the Quadcopter outside the Davis Family Library at 2pm on Tuesday the 13th (if we have rain on Tuesday, they will be joining us at 2pm on Wednesday at McCardell Bicentennial Hall, specific location TBD.

24/7 exam period at the Libraries

Categories: borrowing, circulation, Circulation Services, exam hours, exam period, exams, hours, hours of service, library hours, LIS Staff Interest, Middlebury Community Interest, middpoints, Post for MiddNotes, Post for MiddPoints

The Davis Family Library will be providing extended hours during the last week of classes and the exam period.

24/7 hours will start at 9:00 am on Sunday, 5/4 and will end at 8 pm on Tuesday, 5/20. Bring your ID – card access is required between 11 pm and 7:30 am (9 am on Saturday and Sunday). Guest passwords for computer access will not be issued between the hours of 11 pm and 8 am.

Armstrong Library will have regular hours during this period, with later closing times on Friday 5/16 and Saturday 5/17.

Check here for up to date hours at all Libraries.

Heartbleed and the changing of the passwords

Categories: Helpdesk Alerts, LIS Staff Interest, Middlebury Community Interest, Post for MiddNotes

As noted in messages from LIS, we are requiring all individuals to change their Middlebury password as a precaution in response to “heartbleed” security threat.  If you have not yet changed your password since these email messages were sent, that is since Thursday, April 10th after 4 pm EDT, you were required to do so before this Thursday, April 24th at 4 pm EDT.

If you haven’t yet changed your password go to http://go.middlebury.edu/activate/ . (Please note that if you use a smart phone or tablet, you should turn off the device while you change your password.) If you need help changing your password, you can contact the Help Desk at 802 443 2200 or via the Help Desk ticketing system at http://go.middlebury.edu/whd.

Stay Safe.

Friday Links – April 18, 2014

Categories: LIS Staff Interest, Middlebury Community Interest, middpoints, Post for MiddNotes, Post for MiddPoints

Photos: 15 gadgets to reduce your energy consumption - Earth Day is April 22, so it’s a great time to take a step back and look at your personal energy consumption.

The Truth About Google X: An Exclusive Look Behind the Secretive Lab’s Closed Doors – Space elevators, teleportation, hoverboards, and driverless cars: the top secret Google X innovation lab opens up about what it does–and how it thinks.

Benjamin Bratton on “What’s wrong with TED Talks?” A, er, TED talk …

“… This is taking something of substance and value and coring it out so it can be swallowed without chewing.  This is not how we’ll confront our most frightening problems. This is one of our most frightening problems. …” [around 2:00]

There are a lot of digital stories being told at Middlebury. Check out a few here.

13 Ways To Be A Great Public Speaker – Rehearsing your body language and getting proper rest are effective tactics for reducing public speaking anxiety and ensuring that you give a memorable presentation.

Microsoft to end technical support for Windows XP and Microsoft Office 2003

Categories: Helpdesk Alert, Helpdesk Alerts, LIS Staff Interest, lisblog, Middlebury Community Interest, Post for MiddNotes, Post for MiddPoints, Windows XP

Microsoft will end support for the Windows XP operating system and Microsoft Office 2003 software on April 8.  Microsoft will no longer release security updates or provide technical support for either product after this date.

Both Windows XP and Office 2003 will continue to function, but computers running either product will become increasingly vulnerable to malware and other forms of cyber-attack.

Due to the risk these vulnerabilities create, the Information Security group considers it necessary that Middlebury College students, faculty and staff have an upgrade to better protect personal and College data.

If you are not sure whether you are using Windows XP, Microsoft has created an easy-to-use website you can use to help at http://amirunningxp.com.

If you have a College-owned device that is running Windows XP, please contact the helpdesk at helpdesk@middlebury.edu, or create a ticket at  https://webhelpdesk.middlebury.edu/ to discuss the best course of action. The Technology Helpdesk has already begun the process of migrating all College-owned computers to Windows 7.

Students, faculty, and staff with personal computers running Windows XP will need to upgrade their computer operating system to be able to connect to the Middlebury network or VPN at some point in the future, so please take action as soon as possible.

For questions or assistance, contact the Helpdesk at X2200 or visit https://webhelpdesk.middlebury.edu/ to create an online ticket.