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Key Survey Scheduled Downtime on Nov 22 for Upgrade to version 8.6

Categories: Helpdesk Alert, Helpdesk Alerts, key survey, LIS Staff Interest, Middlebury Community Interest, Post for MiddNotes, Post for MiddPoints, surveys, World App

KeySurvey LogoThe following information is important only for individuals having a Key Survey account used to create, distribute, and work with surveys and response data.

WorldAPP (our Key Survey host) is excited to announce that your Key Survey / Form.com account will be upgraded to the new software version 8.6. on  Saturday, November 22nd, 2014, between the hours of:

EST:   1 AM and 10 AM / GMT:    6 AM and 3 PM

Loaded with variety of new features, this latest software update introduces many of the advanced task management and workflow capabilities that you, our customers, have asked us for.

Please note that your account may be unavailable during the system upgrade. Your respondents attempting to access surveys, forms or reports will receive a friendly notification of the system maintenance in progress. Once the maintenance has been completed, the application and all survey/form/report links will be accessible.

To learn more about version 8.6 software release ahead of time, visit the Fall ’14 Release Promo page.

If you have any questions about this update please feel free to contact support@worldapp.com.

Key Survey Mobile App Update Now Available

Categories: Helpdesk Alert, Helpdesk Alerts, key survey, LIS Staff Interest, Middlebury Community Interest, mobile, Post for MiddNotes, Post for MiddPoints, surveys, World App

KeySurvey LogoThe following information is pertinent only for individuals having a Key Survey account used to create, distribute, and work with surveys and response data.

Message text (excerpt) from WorldAPP’s Customer Care team, dated 10/21/14:

New updates for Form.com Mobile v4.0 and Key Survey Mobile v4.0 are now available for download.

What’s New: This latest software update provides enhanced ability to capture data from your mobile device while offline and offers improved data synchronization technology with a faster automatic data upload frequency rate when online – now, every 5 minutes.

Before downloading the update, please be informed that:

• Legacy versions of the Form.com Mobile and Key Survey Mobile apps will continue to operate, however, we highly recommend installing the latest update to receive the best possible performance.
• We advise performing a final synchronization request to ensure all data is uploaded to the server. Failure to do this could result in data loss.
• If you are still working from the WorldAPP Offline branded mobile app, it is recommended that you install the new mobile app (Form.com Mobile for Form.com accounts, Key Survey Mobile for Key Survey accounts), as WorldAPP Offline will no longer be supported. Follow these 4 simple steps for a smooth transition to the new app.

As always, WorldAPP’s support staff can assist with questions you may have.

 

 

Friday Links – October 10, 2014

Categories: Middlebury Community Interest, middpoints, Post for MiddNotes, Post for MiddPoints

How tech is changing the way we think and what we think about – There are a myriad of arguments for and against the increased use of technology in everyday life. Futurists and technophiles encourage its use, sure that technology will welcome a new utopia, while luddites rail against the “destructive” nature of technology use.

The Next Wave of Tech Change | Self-Publishing & Libraries (from Library Journal)

Trust, Privacy, Big Data, and E-book readers “… the Amazon Kindle platform is as much a data ingest tool for providing end-user behavior data to Amazon as it is a sales platform for digital media content,…” … “It seems that counter to this trend, libraries and scholarly publishers are the exception to the rule. Whether our community will remain outliers and whether this status is a good thing or not over the long run, remains to be seen.”

Library Hours for Fall break

Categories: Armstrong, armstrong library, borrowing, circulation, Circulation Services, hours, hours of service, libitsblog, library, library hours, libspotlight, lisblog, Middlebury Community Interest, middpoints, Post for MiddNotes, Post for MiddPoints

The Libraries will have reduced hours this weekend for Fall break.

Davis will close at 8 pm on Friday and be open 9-5 Saturday, Sunday, and Monday. On Tuesday, we will open at 9 am and close at the regular 1 am.

Armstrong will close at 5 pm on Friday and be closed Saturday and Sunday. Hours Monday will be 9-5 and Tuesday will be 9-midnight.

Regular hours resume on Wednesday.

See go/hours for the full calendar.

Digital Media Bootcamp 2015

Categories: LIS Staff Interest, Middlebury Community Interest, middpoints, Post for MiddNotes, Post for MiddPoints

In order to allow for flexibility in our hiring, we will be offering the Digital Media Tutor training during the month of January, and are opening up the sessions to all interested faculty, staff and students. This is the same training that we have been using for the Summer Digital Media Tutor program.

The following sessions will introduce the attendees to a wide variety of technologies and uses, including computing practices at Middlebury, concepts and software for developing media, and devices for creating and consuming media. Each session will run for 90 minutes and will take place in the Wilson Media Lab in the Davis Family Library.

You can also browse the series by category.

Current Sign-up Sheets

TITLE DATE
Safe Computing Practices at Middlebury @ 2:45pm January 5, 2015
Equipment Demo: Scanners, Plotters and more @ 2:45pm January 6, 2015
Media Collections @ 1pm January 6, 2015
Introduction to Information Literacy @ 1pm January 7, 2015
Mediawiki @ 3:30pm January 7, 2015
Equipment Demo: Cameras @ 1pm January 8, 2015
iMovie @ 2:45pm January 8, 2015
Quicktime, SnapZ Pro, MPEG Streamclip @ 1pm January 12, 2015
Intro to Visual Literacy @ 1pm January 13, 2015
Illustrator @ 2:45pm January 13, 2015
Copyright, IP and Creative Commons @ 1pm January 14, 2015
Photoshop @ 2:45pm January 15, 2015
InDesign @ 1pm January 15, 2015
Online Identity @ 1pm January 19, 2015
Portfolios Using WordPress @ 2:45pm January 19, 2015
Curricular Web @ 1pm January 20, 2015
Moodle and WordPress @ 2:45pm January 20, 2015
SecondLife @ 1pm January 21, 2015
Crafting Digital Narratives with Scalar @ 2:45pm January 21, 2015
Intro to Audio Literacy @ 1pm January 26, 2015
Audio Software @ 2:45pm January 26, 2015
Online Recording Lab: SANSSpace @ 1pm January 27, 2015
Building Digital Exhibits with Omeka @ 2:45pm January 27, 2015
Equipment Demo: Space and Place @ 1pm January 28, 2015

lynda.com Site Unavailable Sept 19 from 2:00-3:00 AM (EST)

Categories: Helpdesk Alert, ITS, libitsblog, library, lynda.com, Middlebury Community Interest, Post for MiddNotes

lynda_logo 72x72For the night owls out there, please note that our lynda.com online learning resource will be unavailable from 2:00 – 3:00 AM Friday, September 19, while web server capacity improvements are implemented.    (What’s that you say?   You haven’t heard of lynda??  Visit go/lyndainfo to see what you’re missing.)

 

The ABC of Blu-ray: Foreign Region Blu-ray in classrooms

Categories: blu-ray, classroom, films, foreign, ITS, LIS Staff Interest, Middlebury Community Interest, Post for MiddNotes, Post for MiddPoints

Our classrooms support the playback of DVDs from any region of the world. However, this is not the case with Blu-ray discs. Blu-ray discs come in four “flavors” based on their region: Region Free, Region A, Region B, Region. C Currently, our classrooms support the playback of Region Free and Region A Blu-ray discs. (See the Regions section of this page for more info on Blu-ray regions: http://www.blu-ray.com/movies/info.php).

At this time Media Services does not support the playback of Blu-rays from regions B and C in classrooms.

The Library does not order titles on Blu-ray from regions B and C and it does not maintain a library of titles of them.

If you have purchased a Region B or C Blu-ray disc that you need to use in class, please check the existing collection to see if we have the title in Region A. If not, the Library can attempt to purchase the (A) American region. Please use this form to request the purchase.

Even though equipment to play Blu-ray discs from any regions exists, it is not easy to use and it is unreliable. The procedure to project a blu ray of another region (B or C) is a complex procedure and will effect the ability for another person to play Blu-ray discs. In addition, the need for a remote control also adds a layer of complexity. Power outages also adversely effect the players settings and may make playback impossible.

For the reasons outlined above media services does not, at this time, support Blu-ray discs from region B or C.

We hope this will change in the future, and we will announce an update on this blog when that happens.

Sincerely,
Stewart Lane and Petar Mitrevski
Media Services

ITS student printing updates

Categories: Helpdesk Alerts, LIS Staff Interest, Middlebury Community Interest, Post for MiddNotes

Information Technology Services updated some printing services over the summer:

Visit go/howtoprint to view our updated instructions on how to print to a public printer

  • Cash Cards replace credit cards.

In the event you need to increase your print page quota, PaperCut cash cards have replaced the online credit card system.  Purchase cards at Wilson Café in Davis Family Library, MiddXpress in McCullough, or the College Store in Proctor Hall.

Moodle Maintenance on Friday, August 15th

Categories: Helpdesk Alerts, LIS Staff Interest, Middlebury Community Interest, Post for MiddNotes, Post for MiddPoints

This message is from Remote-Learner, our Moodle host:

Remote Learner will be conducting database maintenance August the 15th from 01:00 AM EST until 04:00 AM EST on the Kansas City data center. During this window we will be improving the performance and resiliency of our database system. During this time you may experience periods with loss of connectivity to your hosted site. Thank you for your patience as we continue improving our services.

Sincerely,

Remote-Learner Technical Support

Macintosh – Middfiles – Mmmmm… News You Can Use

Categories: LIS Staff Interest, Mac, middfiles, Middlebury Community Interest, Post for MiddNotes, Post for MiddPoints, servers

Mac users…  Are you having the best possible experience with Middfiles?  It may be time to update how you connect to Middfiles, as well as create some useful shortcuts!

First, check your connection.  In the Finder, click on the Go menu, then click Connect to Server.  You should use cifs://middcloud.middlebury.edu/middfiles and remove any “smb” middfiles favorites you may have stored, as shown.

Go>Connect to Server

Removing outdated SMB favorite

Now it’s time to create some powerful Sidebar favorites for easy access to your frequently-used folders (see sample below).  Sidebar favorite locations are visible in all your programs!  Refer to our wiki article for complete details on how to create these favorites & get rid of outdated ones.

Sidebar Favorite Sample

Sidebar Favorite Sample

Technical stuff:  We use the SMB protocol to connect to Middfiles almost exclusively on campus and the latest revision is CIFS.  To use the most current version of SMB you must specify CIFS in your connection.  Outdated connections may results in errors when saving to Middfiles or be slower.