Category Archives: lisblog

Protect your Middlebury Account with Multi-Factor Authentication

Multi-Factor Authentication is a security technology that helps protect your Middlebury account from potential compromise by requiring the use of more than just a username and password to prove your identity during login.

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Learn more about how you can start using Multi-Factor Authentication today to better protect your Middlebury account at http://go.middlebury.edu/mfa.

Has an ebook disappeared on you?

Looking for an ebook you used recently but that seems to have vanished? Let us know right away; we can probably get it back. Our major ebook program is undergoing some changes due to soaring costs and increasing publisher restrictions on usage. A large number of titles will disappear from our catalog this week. The process is designed to leave available anything that’s been used recently, but because of behind-the-scenes technical work, there’s a lag between the vendor’s most recent usage reports and the actual catalog-record deletion. As a result, you may have used a title in the last two weeks and now can’t find it again. Just ask us to recover it, and if our supplier still has it available, we will!

We also added a new collection recently, with more than 140,000 ebooks from EBSCO. Check it out!

Has an ebook disappeared on you?

Looking for an ebook you used recently but that seems to have vanished? Let us know right away; we can probably get it back. Our major ebook program is undergoing some changes due to soaring costs and increasing publisher restrictions on usage. A large number of titles will disappear from our catalog this week. The process is designed to leave available anything that’s been used recently, but because of behind-the-scenes technical work, there’s a lag between the vendor’s most recent usage reports and the actual catalog-record deletion. As a result, you may have used a title in the last two weeks and now can’t find it again. Just ask us to recover it, and if our supplier still has it available, we will!

We also added a new collection recently, with more than 140,000 ebooks from EBSCO. Check it out!

24/7 Period at the Davis Family Library

The Davis Family Library will be open 24 hours a day starting Sunday morning, May 8th. Regular hours resume for Friday and Saturday, May 13th and 14th, then 24/7 resumes until 8 pm on Tuesday, May 24th. After 11 pm, you will need your ID to access the building.

Armstrong Library will have regular hours, with extended hours Friday and Saturday, May 20th and 21st (closing at 10 pm and midnight, respectively).

A full calendar of the hours can be found at go/hours

Middlebury’s Google Apps for Education – Account status

As we continue to integrate Middlebury services with cloud providers like Google Apps and Microsoft Office 365, we are aware of possible account conflicts that may arise. In particular, on Monday, April 25th, we will begin automatically syncing Middlebury Google Apps accounts for all students, faculty and staff with @middlebury.edu or @miis.edu addresses. This may result in conflicts for those who have been using stand-alone Google services with an account that you set up to use your Middlebury address but was not provisioned by ITS in our Middlebury Google Apps instance.

What if I have registered my @middlebury.edu address for stand-alone Google services?

If you have been using stand-alone (ie. not Middlebury Google Apps) Google services with your @middlebury.edu address, you have what Google considers to be a “conflicting account” and you will need to rename your account to a non-middlebury.edu address after the update.

Do I need to do anything now?

After the accounts are synced, any documents (Docs, Sheets, Slides, or files in Google Drive) that you created with your personal account will be transferred to a new account to resolve the conflict. Afterwards, you will not be able to transfer ownership to anyone in the middlebury.edu domain. So if you have any documents under a personal stand-alone account with institutional data that should remain associated with the College, you need to transfer ownership to someone with a Middlebury Google Apps account now.

How can I tell if the account I’m using now is a personal or institutional account?

Try logging out and logging in again. If you enter your Google account password at Google’s login page, that’s a personal stand-alone account and the above considerations apply. If instead you enter your Middlebury e-mail and password at our new login page, that’s an institutional account and you’re all set. You can also watch this video.

Can I still access Google’s services for my personal use?

You can choose to maintain a separate account for your personal use of any Google services under a non-middlebury.edu address. If you have multiple Google accounts, the username that appears at the upper right corner of most Google services will help you ensure that you’re using the intended account.

What if I have questions about this?

Please email any questions about this change to helpdesk@middlebury.edu.  Or create an helpdesk ticket.


Defining and avoiding conflicting accounts
https://support.google.com/a/answer/185186

Help with your conflicting account:
https://support.google.com/accounts/troubleshooter/1699308?rd=2

Moving your personal data between accounts:
https://support.google.com/accounts/answer/1109839?hl=en&ref_topic=30035


 

@MiddInfoSec: Phishing Alert – – “Update Announcements”

A phishing email message was sent to @middlebury.edu mailboxes today with a subject line of “Update Announcements”.  DO NOT RESPOND ON THIS MESSAGE!

The phishing email message is an attack designed to trick people into disclosing their username and password.  Do NOT follow the instructions in the message, as it could lead to your Middlebury account being compromised.

If you were tricked by the email and responded,  reset your network password immediately at go/password and then call the Helpdesk at x2200 for further assistance with your account and any possible concerns with your computer.

Here’s a sample of the phishing email message:


Dear middlebury.edu User.

Urgent Update Announcements.

Your middlebury.edu Account has been Sign in with a strange IP Address: And this indicate your mail account is been used for FRAUDULENT ACT, For these reasons, Our records indicate you are no longer our current/active user. Therefore, your account has been scheduled for deletion on this Month of APRIL, 2016. As part of this process, your account, files, email address messages etc, will be deleted from our Data Base.

To Retail Your Account.

You are required to reply with your valid ONLINE ACCESS for reactivation, to ensure Your account remains active and subscribed, Otherwise this account will be De-activated within the next 72 hours hence from now.

Name In Full:

User Name:

Pass Word:

@middlebury.edu

Thank You.



 

Come Secure your Mobile Device

Learn about Mobile Security

Plan ahead for an afternoon RoadShow with Information Security March 30th @ 2:00 in Lib145.

This is an opportunity for you to ask questions and converse on topics such as:

  • How do I add a pin to my mobile device
  • Is my device encrypted
  • How do I track my device if lost
  • How do I remote wipe my device
  • How do I ensure my data is backed up

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Get help securing your mobile device.

Join Information Security in Lib145 @ 2:00PM on March 30th.

Follow Information Security on Twitter @MiddInfoSec.

Beware of Fake Order/Fake Invoice Emails with Malicious Attachments

Attackers commonly use the macro functionality found in Microsoft Word and Excel to attack their victims. They attach malicious documents to an email. When opened, the files can lead to a virus infection on your computer.  If you ever get a message with any of these attachments, particularly if you were not expecting it, do NOT open the attachment.

We have received reports for faked order confirmation and fake invoice emails this week that have been well crafted. The faked emails included malicious Microsoft Word documents bearing malware. A couple of examples are included below.

ALWAYS verify unexpected emails with the sender, particularly if they include attachments.

NEVER open attachments that you are not expecting without first verifying they are legitimate with the sender.

If you do open an attachment or file that you suspect is malicious unplug your network cable and contact the helpdesk at x2200 immediately.

fake-invoice-email fake-order-summary-email

@MiddInfoSec: Securing Mobile Devices

Information Security has a new Twitter feed and other new content on their website. Follow us at @MiddInfosec on Twitter or visit our website at http://go.middlebury.edu/infosec

Mobile devices have become one of the primary ways that we communicate and interact with each other. Powerful computers now fit in our pockets and on our wrists, allowing us to bank, shop, view our medical history, work remotely, and communicate from virtually anywhere. With all this convenience comes added risk, so here are some tips to help secure your devices and protect your personal information.

  • Password-protect your devices. Protect the data on your mobile device and enable encryption by enabling passwords, PINs, fingerprint scans, or other forms of authentication. On most current mobile operating systems you have the option to encrypt your data when you have a password turned on. Turn it on!
  • Secure those devices and backup data. Make sure that you can remotely lock and/or wipe each mobile device. That also means you should back up your data on each device in case you need to use the remote wipe function. Services such as iCloud, OneDrive, and Google offer device location, wipe and backup services.
  • Verify app permissions. Don’t forget to review which privacy-related permissions each application is requesting, before installing it. Be cautious of fake applications masquerading as legitimate programs by verifying that the application is from a reputable source, such as the Apple Apps Store, Microsoft’s Store, or Google’s Play Store. Occasionally,  applications in the official stores can include malware. Read reviews and descriptions carefully. Only install applications that you need. Remove applications that you are no longer using.
  • Update operating systems. Security fixes or patches for mobile devices’ operating systems are often included in these updates. Just like patching a computer, iOS, Android, and Windows Mobile all need to be patched and kept current.
  • Be cautious of public Wi-Fi hotspots. When using your mobile device, watch for connections to public hotspots. Many mobile devices will automatically connect to hotspots and prioritize data transmission over Wi-Fi by default. Verify that your settings require manually selecting hotspots if possible. Working with sensitive data while connected to a public hotspot could lead to unintended data exposure. Always ensure that you are using a secure connection.
  • Always apply safe computing practices. Whether traveling with a mobile device, a laptop, or sitting in a hotel business center, you always want to use safe computing practices to protect your data. See this link for more tips: http://www.middlebury.edu/offices/technology/infosec/education/training/SafeComputing.

 

@MiddInfoSec: A New Phishing Attack is Targeting Email ID’s

A new phishing attack is hitting the campus with a subject line of, “Your email id”. Delete this message if you see it. Do NOT click any links in this message. If you believe you have fallen for this fishing attack:

This malicious email would have looked similar to the message below.

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Subject: Your email id

Your?mail Id has used 91% of its allowable storage space.?Once your account exceeds the allowable storage space you will be unable to receive any email.?Click?Resolve?to login to your account and resolve this issue.

?

Support

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For additional information on phishing please visit http://go.middlebury.edu/phish .