Category Archives: library

@MiddInfoSec: Don’t Get Hooked

You may not realize it, but you are a phishing target at school, at work, and at home. Phishing attacks are a type of computer attack that use malicious emails to trick targets into giving up sensitive information. Ultimately, you are the most effective way to detect and stop phishing scams. When viewing email messages, texts, or social media posts, use the following techniques to prevent your passwords, personal data, or private information from being stolen by a phishing attack.

  • Verify the source. Check the sender’s email address to make sure it’s legitimate. Remember that the name of the sender is not the important part. The sender’s email address is what you are really looking for. If in doubt, forward your message to phishing@middlebury.edu.
  • Read the entire message carefully. Phishing messages may include a formal salutation, overly-friendly tone, grammatical errors, urgent requests, or gimmicks that do not match the normal tone of the sender.
  • Avoid clicking on erroneous links. Even if you know the sender, be cautious of links and attachments in messages. Don’t click on links that could direct you to a bad website. Hovering your mouse over a link should disclose the actual web address that the link is directing you too, which may be different from what is displayed in the message. Make sure this masked address is a site you want to visit.
  • Verify the intent of all attachments with the sender before opening them. Even when you know a sender, you should never open an attachment unless have checked with the sender to verify the attachment was sent intentionally. Word and Excel documents can contain malicious macros which could harm your computer. Other files, such as zip files and PDF files, could download malware onto your system. Always verify the intent of attachments with the sender before you open them from an email.
  • Verifying a message is always better than responding to a phish. If you ever receive a message that provides reason to pause, it is always better to forward the message to phishing@middlebury.edu or to send a separate email to the sender to verify its intent, before clicking a link or opening an attachment that could potentially impact the security of your computer..
  • Change your passwords if you have fallen for a phish. If you think you have fallen for a phishing attack, change your password at go/password and then contact the helpdesk at x2200. It is also a good practice to change your personal passwords outside of the College.

 

Watch for phishing scams. Common phishing scams are published at sites such as http://IC3.gov , http://phishing.org ,https://www.irs.gov/uac/Report-Phishing. These resources will also allow you to report phishing attacks if you should fall victim outside of the College. Again, if you think you have fallen victim to a phishing attack, always start by changing your passwords.

Middlebury’s Google Apps for Education – Account status

As we continue to integrate Middlebury services with cloud providers like Google Apps and Microsoft Office 365, we are aware of possible account conflicts that may arise. In particular, on Monday, April 25th, we will begin automatically syncing Middlebury Google Apps accounts for all students, faculty and staff with @middlebury.edu or @miis.edu addresses. This may result in conflicts for those who have been using stand-alone Google services with an account that you set up to use your Middlebury address but was not provisioned by ITS in our Middlebury Google Apps instance.

What if I have registered my @middlebury.edu address for stand-alone Google services?

If you have been using stand-alone (ie. not Middlebury Google Apps) Google services with your @middlebury.edu address, you have what Google considers to be a “conflicting account” and you will need to rename your account to a non-middlebury.edu address after the update.

Do I need to do anything now?

After the accounts are synced, any documents (Docs, Sheets, Slides, or files in Google Drive) that you created with your personal account will be transferred to a new account to resolve the conflict. Afterwards, you will not be able to transfer ownership to anyone in the middlebury.edu domain. So if you have any documents under a personal stand-alone account with institutional data that should remain associated with the College, you need to transfer ownership to someone with a Middlebury Google Apps account now.

How can I tell if the account I’m using now is a personal or institutional account?

Try logging out and logging in again. If you enter your Google account password at Google’s login page, that’s a personal stand-alone account and the above considerations apply. If instead you enter your Middlebury e-mail and password at our new login page, that’s an institutional account and you’re all set. You can also watch this video.

Can I still access Google’s services for my personal use?

You can choose to maintain a separate account for your personal use of any Google services under a non-middlebury.edu address. If you have multiple Google accounts, the username that appears at the upper right corner of most Google services will help you ensure that you’re using the intended account.

What if I have questions about this?

Please email any questions about this change to helpdesk@middlebury.edu.  Or create an helpdesk ticket.


Defining and avoiding conflicting accounts
https://support.google.com/a/answer/185186

Help with your conflicting account:
https://support.google.com/accounts/troubleshooter/1699308?rd=2

Moving your personal data between accounts:
https://support.google.com/accounts/answer/1109839?hl=en&ref_topic=30035


 

@MiddInfoSec: Phishing Alert – – “Update Announcements”

A phishing email message was sent to @middlebury.edu mailboxes today with a subject line of “Update Announcements”.  DO NOT RESPOND ON THIS MESSAGE!

The phishing email message is an attack designed to trick people into disclosing their username and password.  Do NOT follow the instructions in the message, as it could lead to your Middlebury account being compromised.

If you were tricked by the email and responded,  reset your network password immediately at go/password and then call the Helpdesk at x2200 for further assistance with your account and any possible concerns with your computer.

Here’s a sample of the phishing email message:


Dear middlebury.edu User.

Urgent Update Announcements.

Your middlebury.edu Account has been Sign in with a strange IP Address: And this indicate your mail account is been used for FRAUDULENT ACT, For these reasons, Our records indicate you are no longer our current/active user. Therefore, your account has been scheduled for deletion on this Month of APRIL, 2016. As part of this process, your account, files, email address messages etc, will be deleted from our Data Base.

To Retail Your Account.

You are required to reply with your valid ONLINE ACCESS for reactivation, to ensure Your account remains active and subscribed, Otherwise this account will be De-activated within the next 72 hours hence from now.

Name In Full:

User Name:

Pass Word:

@middlebury.edu

Thank You.



 

Come Secure your Mobile Device

Learn about Mobile Security

Plan ahead for an afternoon RoadShow with Information Security March 30th @ 2:00 in Lib145.

This is an opportunity for you to ask questions and converse on topics such as:

  • How do I add a pin to my mobile device
  • Is my device encrypted
  • How do I track my device if lost
  • How do I remote wipe my device
  • How do I ensure my data is backed up

Image 001

Get help securing your mobile device.

Join Information Security in Lib145 @ 2:00PM on March 30th.

Follow Information Security on Twitter @MiddInfoSec.

Beware of Fake Order/Fake Invoice Emails with Malicious Attachments

Attackers commonly use the macro functionality found in Microsoft Word and Excel to attack their victims. They attach malicious documents to an email. When opened, the files can lead to a virus infection on your computer.  If you ever get a message with any of these attachments, particularly if you were not expecting it, do NOT open the attachment.

We have received reports for faked order confirmation and fake invoice emails this week that have been well crafted. The faked emails included malicious Microsoft Word documents bearing malware. A couple of examples are included below.

ALWAYS verify unexpected emails with the sender, particularly if they include attachments.

NEVER open attachments that you are not expecting without first verifying they are legitimate with the sender.

If you do open an attachment or file that you suspect is malicious unplug your network cable and contact the helpdesk at x2200 immediately.

fake-invoice-email fake-order-summary-email

@MiddInfoSec: Securing Mobile Devices

Information Security has a new Twitter feed and other new content on their website. Follow us at @MiddInfosec on Twitter or visit our website at http://go.middlebury.edu/infosec

Mobile devices have become one of the primary ways that we communicate and interact with each other. Powerful computers now fit in our pockets and on our wrists, allowing us to bank, shop, view our medical history, work remotely, and communicate from virtually anywhere. With all this convenience comes added risk, so here are some tips to help secure your devices and protect your personal information.

  • Password-protect your devices. Protect the data on your mobile device and enable encryption by enabling passwords, PINs, fingerprint scans, or other forms of authentication. On most current mobile operating systems you have the option to encrypt your data when you have a password turned on. Turn it on!
  • Secure those devices and backup data. Make sure that you can remotely lock and/or wipe each mobile device. That also means you should back up your data on each device in case you need to use the remote wipe function. Services such as iCloud, OneDrive, and Google offer device location, wipe and backup services.
  • Verify app permissions. Don’t forget to review which privacy-related permissions each application is requesting, before installing it. Be cautious of fake applications masquerading as legitimate programs by verifying that the application is from a reputable source, such as the Apple Apps Store, Microsoft’s Store, or Google’s Play Store. Occasionally,  applications in the official stores can include malware. Read reviews and descriptions carefully. Only install applications that you need. Remove applications that you are no longer using.
  • Update operating systems. Security fixes or patches for mobile devices’ operating systems are often included in these updates. Just like patching a computer, iOS, Android, and Windows Mobile all need to be patched and kept current.
  • Be cautious of public Wi-Fi hotspots. When using your mobile device, watch for connections to public hotspots. Many mobile devices will automatically connect to hotspots and prioritize data transmission over Wi-Fi by default. Verify that your settings require manually selecting hotspots if possible. Working with sensitive data while connected to a public hotspot could lead to unintended data exposure. Always ensure that you are using a secure connection.
  • Always apply safe computing practices. Whether traveling with a mobile device, a laptop, or sitting in a hotel business center, you always want to use safe computing practices to protect your data. See this link for more tips: http://www.middlebury.edu/offices/technology/infosec/education/training/SafeComputing.

 

@MiddInfoSec – New Phishing Threat

Information Security has become aware of a new phishing threat with a subject line of “ITS Help-desk”. Please see below for the full content of this attack. Note this email is a hoax and should be deleted from your email. Do not reply to this message and do not click any links in this message. If you have any questions please feel free to contact the help desk at x2200 or forward the message to phishing@middlebury.edu.

phish

Important reminders to spot a phish include:

  1. Read the entire email from start to finish to ensure that the content and language fits with the sender.
  2. Hover your mouse over links to ensure the link directs you to the destination indicated by the email.
  3. Look for miss placed language, such as copyrights or signatures, that do not match the sender.

For additional information on phishing please visit http://go.middlebury.edu/phish

@MiddInfoSec: Information Security RoadShow: 2/23/2016

Plan ahead for a lunch and learn RoadShow. On February 23rd, 2016 ITS-Information Security will be hosting a RoadShow conversation on safe computing practices and phishing avoidance techniques in Lib145 from 12:00 to 1:00. This conversation is open to the entire Middlebury community. All are encouraged to come.

Topics include:

  • How to spot a phish
  • Safe download practices and installing applications on your computer
  • Data classification and sensitive data
  • Removable media and when to use it
  • Password management and what to do with all of those passwords

 

Follow ITS-Information Security on Twitter: @MiddInfoSec

Canvas Adoption Proposal

Below is the official proposal for the adoption of Canvas, crafted and submitted by the Curricular Technology Team. Many faculty, students and staff contributed to the pilot that informed the proposal, we sincerely appreciate everyone’s efforts. There are a couple of notes about the proposal: The proposal assumes that the Canvas budget request will still...

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Protect Your Privacy

Information Security has a New Twitter feed and other new content on their website. Follow us at #MiddInfosec or visit our website at http://go.middlebury.edu/infosec

You and your information are everywhere. When you’re online you leave a trail of “digital exhaust” in the form of cookies, GPS data, social network posts, and e-mail exchanges, among others. It is critical to learn how to protect yourself and guard your privacy. Your identity and even your bank account could be at risk!

  • Use long and complex passwords or passphrases. These are often the first line of defense in protecting an online account. The length and complexity of your passwords can provide an extra level of protection for your personal information.
  • Take care what you share. Periodically check the privacy settings for your social networking apps to ensure that they are set to share only what you want, with whom you intend. Be very careful about putting personal information online. What goes on the Internet¬¬ usually stays on the Internet.
  • Go stealth when browsing. Your browser can store quite a bit of information about your online activities, including cookies, cached pages, and history. To ensure the privacy of personal information online, limit access by going “incognito” and using the browser’s private mode.
  • Using Wi-Fi? If only public Wi-Fi is available, restrict your activity to simple searches (no banking!) or use a VPN (virtual private network). The latter provides an encrypted tunnel between you and the sites you visit.
  • Should you trust that app? Only use apps from reputable sources. Check out reviews from users or other trusted sources before downloading anything that is unfamiliar.