The Middlebury Blog Network » surveys http://sites.middlebury.edu/middblogs Selected Posts from the Midd Blogosphere Fri, 24 May 2013 20:29:44 +0000 en-US hourly 1 http://wordpress.org/?v=3.5.1 Help us make the LIS website better! http://feedproxy.google.com/~r/MiddLibraryInformationServices/~3/8YWl_UPCHuY/ http://feedproxy.google.com/~r/MiddLibraryInformationServices/~3/8YWl_UPCHuY/#comments Wed, 26 Oct 2011 16:37:54 +0000 Barbara Merz http://sites.middlebury.edu/lis/?p=27076 Continue reading → Continue reading →]]> We’re temporarily adding pop-up surveys to four of our main web pages. Not everyone will see a survey, but if you are one of the lucky chosen ones, we urge you please to say “yes” and share your feedback. If you do, at the end of your use of the selected page, you’ll be asked 5 short questions – really basic stuff like “What were looking for?”, “Did you find it?” with a chance to tell us what you hoped to find if you didn’t!

The pages we’re checking are go/lis  go/lib  go/helpdesk and go/ct

Thank you for your help. The results of this and other user needs analysis activities (UNA) will be shared with LIS in a future posting.

The LIS Website Team.

]]> http://sites.middlebury.edu/lis/2011/10/26/help-us-make-the-lis-website-better/feed/ 0 Survey tool available for faculty, staff & students http://sites.middlebury.edu/lis/2010/12/15/survey-tool-available-for-faculty-staff-students/ http://sites.middlebury.edu/lis/2010/12/15/survey-tool-available-for-faculty-staff-students/#comments Wed, 15 Dec 2010 17:04:11 +0000 Barbara Merz http://sites.middlebury.edu/lis/?p=24617 Continue reading → Continue reading →]]> Did you know that KeySurvey, the College’s powerful and easy to use survey tool, can be used by faculty, staff and students for College related academic and administrative surveying needs? Find all the details on the LIS Wiki. Contact the Helpdesk if you need a new account.

]]> http://sites.middlebury.edu/lis/2010/12/15/survey-tool-available-for-faculty-staff-students/feed/ 0 Usability Testing the LIS Website (Part 2) http://sites.middlebury.edu/lis/2010/06/03/usability-testing-the-lis-website-part-2/ http://sites.middlebury.edu/lis/2010/06/03/usability-testing-the-lis-website-part-2/#comments Thu, 03 Jun 2010 19:04:54 +0000 Jess Isler http://sites.middlebury.edu/lis/?p=23328 Continue reading →]]> Presenting part 2 of 2 blog posts describing usability testing methods of the LIS Website team (as promised in the Usabilla post).

The Team presented the results of our findings at a meeting with Area Directors and since the presentation itself does a good job of providing an overview of the other tools we used, here it is: Web Team Recommendations.  We will be passing the torch to a new iteration of the LIS Website team soon.  They will be charged with following up on the status of these recommendations (among other tasks). In addition, we’ll be sharing these recommendations directly with the people in charge of the specific areas of the site.

The presentation is a collection of highlights from our testing data (not an exhaustive list of all the results). There are links to additional information and fuller descriptions of the issues and recommendations, within the presentation itself, but they can be seen here as well.

Other tools and data sources:

(The observational testing data was collected with the help of 18 student, faculty and staff testers and the Silverback testing tool, which created videos that we analyzed to get our results. Just a note of explanation about Silverback: to get this information we recorded our testers performing task-based scenarios and we drew direct conclusions about specific tasks and generalized conclusions based on overall interaction with the website. We owe an extra special thank you! to all of the testers who generously volunteered their time, braved the webcam, and who, across the board, gave us wonderful insights and feedback to help improve our site!)

We continue to invite additional feedback on all parts of the LIS Website and the College site as a whole. Even though the current installment of the LIS Website team is wrapping up its work, there are many people involved with continued improvement and refinement of the website, and we’ll do our best to make sure feedback is directed to the right people.

Ways to give feedback:

]]> http://sites.middlebury.edu/lis/2010/06/03/usability-testing-the-lis-website-part-2/feed/ 0 Help us improve the LIS Website! http://sites.middlebury.edu/middblogs/2010/04/29/help-us-improve-the-lis-website/ http://sites.middlebury.edu/middblogs/2010/04/29/help-us-improve-the-lis-website/#comments Thu, 29 Apr 2010 15:03:04 +0000 Ian McBride http://sites.middlebury.edu/lis/?p=22995 Continue reading →]]> The LIS Website team has set up four quick tests to see if we’ve placed links to resources and information in the right place on the page and used the correct labels. For each test, you’ll be asked 5 questions like, “Where would you click to find out when the next Cookie Night will be?” You can click anywhere on the screenshot and can leave multiple clicks for each question. To add a comment to one of your clicks like, “I’d click here, but only because I know to find Cookie Night information on the blog…” you can click the plus (+) sign above and to the right of your placemark.

We’ve created one test for each of the four areas of the LIS Website. Each test has a different set of five questions. A test should only take 1-2 minutes to complete. Thanks for your help!

LIS Homepage

Library Homepage

Helpdesk Homepage

Curricular Technology Homepage

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