Students, Faculty, and Staff: Would you like the opportunity to help LIS improve its website and make it work for you?
If you agree to help, we’ll observe and record you performing some tasks on the website.
Sessions will be scheduled from Monday, February 27 through Thursday, March 8 in the Davis Family Library. If you’re interested, please sign up by Thursday February 23rd (sign-ups are now closed), and we’ll respond with a confirmation. Details are below.
The session will take no longer than 45 minutes (15 minutes for explanation and summary, and 30 minutes for testing activities). We’ll ask you to perform specific tasks and we’ll use your responses in our work to improve the site. Your participation will be strictly used within LIS staff and not shared with any outside organization.
Thank you for taking this opportunity to help LIS improve its web presence!
Presenting part 2 of 2 blog posts describing usability testing methods of the LIS Website team (as promised in the Usabilla post).
The Team presented the results of our findings at a meeting with Area Directors and since the presentation itself does a good job of providing an overview of the other tools we used, here it is: Web Team Recommendations. We will be passing the torch to a new iteration of the LIS Website team soon. They will be charged with following up on the status of these recommendations (among other tasks). In addition, we’ll be sharing these recommendations directly with the people in charge of the specific areas of the site.
The presentation is a collection of highlights from our testing data (not an exhaustive list of all the results). There are links to additional information and fuller descriptions of the issues and recommendations, within the presentation itself, but they can be seen here as well.
(The observational testing data was collected with the help of 18 student, faculty and staff testers and the Silverback testing tool, which created videos that we analyzed to get our results. Just a note of explanation about Silverback: to get this information we recorded our testers performing task-based scenarios and we drew direct conclusions about specific tasks and generalized conclusions based on overall interaction with the website. We owe an extra special thank you! to all of the testers who generously volunteered their time, braved the webcam, and who, across the board, gave us wonderful insights and feedback to help improve our site!)
We continue to invite additional feedback on all parts of the LIS Website and the College site as a whole. Even though the current installment of the LIS Website team is wrapping up its work, there are many people involved with continued improvement and refinement of the website, and we’ll do our best to make sure feedback is directed to the right people.