Tag Archives: Service Outages

Upcoming library catalog (MIDCAT) downtime – June 12

In preparation for our migration of the Middlebury and MIIS library catalogs to a new version of Innovative Interfaces, Inc., software, the library catalog (MIDCAT) will be unavailable on Tuesday, June 12, 2018.

The library will remain open, but you will not be able to check out, return, or renew materials until the system upgrade is complete.  We do expect Summon (go.middlebury.edu/summon) to remain functional if you need to search our journals and databases, or if you simply want to use it to lookup an item to see if the library owns it.

Thank you for your patience, and we apologize for any inconvenience.

Terry Simpkins
Director, Discovery and Access Services
Davis Family Library
802-443-5045

MIDCAT downtime tomorrow, Tuesday, 3/6/18

Hello again

This is another reminder that MIDCAT will be unavailable on Tuesday, Mar. 6, between 4AM-8AM.  This includes staff client side functions as well as the webPAC (go/midcat/) and includes all lookup and checkout functions, among other services.

Thank you for your patience, and we apologize for any inconvenience.

Terry Simpkins
Director, Discovery and Access Services
Davis Family Library
802-443-5045

Summon slow and/or down

We have received the following from the folks at Summon:

  the Summon service has experienced interruptions in service.  We are aware of the issue and actively working to resolve it.  We will follow up again once we have more detail.

It just took well over a minute to get the search screen when I typed “go/summon” in an address bar. I did a very simple search a couple of minutes ago and the connection timed out. A comment to this post will be added when we become aware that service is restored.

Moodle Infrastructure Maintenance – Thursday, March 7

From our Moodle host:

Dear Valued Client,

In the past few weeks, some of our clients have been the target of Distributed Denial of Service (DDoS) attacks. These attacks have led to outages for other clients who shared the same internet access points.

To help us detect and prevent this type of attack in the future, Remote-Learner needs to move a critical piece of security infrastructure. The reconfigured hardware will reduce the probability of a successful attack and improve access to the rest of our system during an incident.

We will implement this change during a very brief maintenance window this Thursday, March 7, 2013 at 11:59 PM CST. While the service interruption should not last longer than a couple of minutes, there is a small chance we will require up to 15 minutes.

Thank you for your understanding.

Sincerely,

The Remote-Learner Team