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Sophos Update Issue – False Positive – SHH\Updater-B

Categories: Midd Blogosphere

On 9-19-12 around 5:40PM Sophos pushed an updated signature file which triggered a false positive virus detections identified as SHH\Updater-B. This signature may have fired on a number of different update files including Flash, Google, and most notably Sophos itself. Sophos has corrected this problem. For additional information please see the security website at http://Go/InfoSec.

Top Tech Tips for a Successful Event

Categories: Midd Blogosphere

Middlebury College hosts hundreds of events each year. A successful event is the result of careful and timely planning. To assist you with planning your event, LIS has outlined these tips for a successful event:

  • Plan ahead: For all events that require tech support, we ask that you give us at least 5 business days notice. This deadline ensures that we have enough time to coordinate support with other departments (that have similar deadlines) and ensures that we can support more events and produce higher quality events.
  • Give the Master Location Schedule a spin: This tool can help you get a list of spaces that have the features you need: visit go/mls, open the Locations tab, click More Search Options and under Features select the feature you are looking for (e.g. Computer installed at the podium). This can be very helpful in the early planning stages.
  • The right room for the job: Keep in mind that some spaces are better suited for specific purposes. The event location is especially important if:
    • you are planning a videoconference,
    • you would like to have the event recorded
    • you plan to use microphones

Not all spaces are well suited for the above purposes (due to acoustics, lighting, capacity, etc.) Thus, to ensure a successful event, LIS has selected specific locations (see list below) that are best designed for these types of events. The Scheduling Office will work with you and LIS to find the best location for your event.

  • Tech options: Consider whether you will need additional equipment or tech support (projector, microphones, show a DVD, record the event, etc.):

    • Many event venues already have the most popular equipment (projection, speakers, etc.), as well as an easy to use control panel and a set of printed instructions. With a brief orientation session, you’ll operate the equipment with ease. Contact the Helpdesk if you would like to schedule an orientation session.
    • If the location you are hoping to use does not have the equipment you need, LIS offers several options for getting equipment on loan.
    • If you’re sure you’ll need tech support, make sure to indicate that when filling out your event reservation request.
  • The Scheduling Office is your ally. Submit your reservation request to the scheduling office as soon as possible, keeping in mind that LIS and other service departments require a 5-7 day notice. If you do require equipment or tech support, please ensure you select the appropriate option on the form. If the correct option is selected, the Scheduling Office will notify the Helpdesk of your event in a timely manner and we will contact you if more information is needed. Again, it is imperative that you respond to our requests for information at least 5 business days in advance of the event.
  • Useful forms: To help you prepare for some types of events, and to ensure we get all the information necessary to give you our best service, we may ask you to complete a simple form. See the list of useful forms below.
  • Guest speakers: If you are bringing a guest speaker on-campus, send them our Technology Checklist for Visiting Speakers.
  • Use a podium computer or bring your own: A lot of classrooms have a built-in computer at the podium, reducing the need to bring your own computer. Again, the Master Location Schedule can help you get a list of these locations. If you prefer to use your own laptop for the presentation, make sure to test your computer and your presentation in the event location. Please feel free to contact the Helpdesk if you would like us to help out with the test!
  • PowerPoint Tips: Using PowerPoint to enhance a talk, Tips for including media – pictures, videos, audio (& ensuring it all works!)
  • Microphone Tips: Effective Microphone Techniques

Supported Locations

Due to acoustics, lighting, capacity and other factors, not all spaces are well suited for special events such as recordings, videoconferencing, etc. Thus, to ensure a successful event, LIS has selected specific locations that are best designed for these types of events. The Scheduling Office will work with you and LIS to find the best location for your event but you can plan ahead and review the potential venue options:

Every year we renovate selected spaces, so the options will continue to grow. You can always check the above links for the most up-to-date information.

Useful Forms

To help you prepare for some types of events, and to ensure we get all the information necessary to give you our best service, we’ve prepared a few forms:

  • For recordings:

    • You will need to have the speaker(s) fill out the recording consent form (go/consent). We need to receive this form 2 business days (48 hours) before the event or we will not be able to record. This is a legal document that ensures the speaker is aware of your intent and, at the same time, protects you and the College in the case of a lawsuit. For more information, visit go/consent.
    • Complete the recording request form (go/recording). We need to receive this form 5 business days before the event or we will not be able to record. This form collects information that we need to prepare for the recording, create a high quality recording that is accessible and reliable, and properly catalog the recording so that you or the College may reuse it in the future. For more information visit go/recording.
  • For film screenings:
    • Complete the screening request form (go/screening). We need to receive this form 5 business days before the event or we cannot guarantee that we can staff the screening. Screening any media requires sufficient time to purchase (or confirm) that we have the screening rights and that we have the working physical media. Even if you plan to bring your own media, screening rights need to be confirmed and the media itself needs to be tested. For more information, visit go/screening.

Note: We will continue to update this list, as our services and event venues change. Please check the page Top Tech Tips for a Successful Event for the latest version. In addition, visit the Media Services homepage for more information on our services.

Java 7 Update 6 Vulnerability

Categories: Midd Blogosphere

You may have recently heard or read about a new wide-spread exploit concerning Java in mainstream media outlets. LIS is aware of this risk. The major systems used by the College that depend upon Java (e.g. Banner, Hyperion, Nolij, Famis) use an earlier version of Java and are not vulnerable to this exploit. This vulnerability impacts Java 7 update 6 and possibly other versions of Java 7; Java 6 and below are not vulnerable to this exploit.

Java is used for many different applications and you should be thoughtful about your actions before patching, upgrading or removing your version of Java. While Oracle has released a patch for the current vulnerability it has also opened up a new loophole to a known older vulnerability.

Our advice at this time is to NOT update or patch your Java client to version 7. If your Java client has already been updated or patched to version 7, please remove Java completely from your Mac or Windows computer, and then visit http://java.com/en/download/manual_v6.jsp to reinstall version 6. If you are not sure what version of Java you are running  you may visit this URL to verify, http://www.java.com/en/download/installed.jsp.

LIS continues to remain vigilant in safeguarding our critical systems. If you have questions or concerns regarding this post, please contact infosec@middlebury.edu.

Mobile/Tablet access to The Chronicle of Higher Ed

Categories: Midd Blogosphere

As of today, any authorized Middlebury College user who has, or creates, a free account with the Chronicle of Higher Education using your @middlebury.edu email address, has 3 NEW WAYS to access The Chronicle:

1) From your iPad — Download The Chronicle’s iPad editions at no cost to the individual.  You can download either or both sections of The Chronicle. The Chronicle’s free iPad app can be found here: http://itunes.apple.com/us/app/id414901678.

2) From your smart phone or tablet using the device’s Web browser.  The new mobile interface makes The Chronicle easy to read when one is on the go.

3) From any computer, from any location in the world — direct access to Chronicle.com from any remote location without having to go through a proxy server.  This should be very appealing to those who read Academe Today or any of other Chronicle e-newsletters from locations off campus.

To take advantage of this mobile access, all that is required is for authorized users to have a free Chronicle account using their @middlebury.edu email address.  A Chronicle account can be created by going to Chronicle.com and clicking on the “create” link at top, right hand side of the Web page. If you are one of the 200 Middlebury users who already have a Chronicle.com account, you don’t need to do anything.  If you have forgotten your password, you can go here for online help:  http://chronicle.com/myaccount/login/forgotpassword/.

If you have problems or comments, please email us at eaccess-admin@middlebury.edu

The Final Segue from Segue

Categories: Midd Blogosphere

Q: What do these three things have in common?

  • Decommissioning of Segue
  • Shel Sax’s birthday
  • A blue moon

Imagine yourself back in the 2002-2003 academic year. There is no MySpace yet, let alone Facebook, YouTube, or Twitter. Most websites are being created by typing HTML markup or using desktop programs like Dreamweaver. WordPress doesn’t exist yet and won’t support more than a single blog for another three years. Moveable Type and Manilla (early blogging systems) are available, but don’t support the unicode character set needed to properly display text in foreign languages. Each summer numerous faculty would work with students in LIS to build a class website, a process that required many meetings as the faculty member developed the content, then gave it to the student to put on the web. Changes to the content required yet more meetings.

In June 2003 after about a year of development we launched Segue, a content management system that has supported our learning environment for almost a decade. Segue was designed to meet two specific needs. It allowed faculty to create and update their own course websites on their own schedule without requiring a continuous back and forth with support staff. It also allowed web content to be created in all of the languages taught at Middlebury, even Japanese, Chinese, Russian, and Arabic.

Years later unicode support has become common and there now exist a plethora of learning management systems to choose from. In May of 2009, Middlebury decided that Segue had completed it’s tour of duty and that it was time for decommissioning. Today, August 31st, 2012, Segue has served its last page and is now offline.

We want to take this moment to thank Alex Chapin, Adam Franco, Gabe Schine, Christopher Shubert, and Dobromir Radichkov, who developed Segue over the years and supported the service as a resource for our curricular environment.

A: All three occur today.

New Vending machine in the Davis Family Library

Categories: Midd Blogosphere

In response to requests for late-night snack options, Dining Services recently installed a snack vending machine in Davis Family Library. You’ll find it on the Upper Level in print/copy room LIB303. Enjoy!

LIS Workshops – August

Categories: Midd Blogosphere

Don’t miss out!  There is still time to fit in some learning before fall semester leaps out from behind the nearest patch of sunflowers…  Visit go/lisworkshops to view our schedule and get signed up for topics of interest. You’ll find Drupal sessions to help you get your departmental web site up to snuff before the next batch of students arrives on campus.  You’ll also find another opportunity to find out about lynda.com and how you can start using it to improve your skills.