As part of our ongoing migration from Middfiles to the cloud, we are removing empty home directories starting today. This is only for HOME folders that have no files in them at all, either because the owner has successfully migrated all of their data and deleted it from Middfiles as we requested, or because they weren’t using their home directories in the first place. This is to prevent “backsliding” if someone accidentally tries to put a file in their U: drive.
In addition, new home directories are no longer being created for new accounts. New faculty, staff, and students should use OneDrive or Google Drive for your storage needs.
There was an issue in the recent WordPress 4.7 update that caused problems with our custom permissions group syncing to that system. If you are the member of a group that is sync’d to WordPress but have different permissions than most members of that group (for example: administrators of the “Classifieds” blog), your permissions to the site may have been set to the lower-level permissions if you logged in to the site over the holiday break (this was fixed by 1pm on January 3rd). If that’s the case, let us know and we’ll restore your permissions.
We have added the Inline Footnotes and BE Subpages Widget plugins to WordPress.
Fixes and Tweaks
- The server hosting the Course Catalog was updated using the Chef server configuration tool to better provide system updates and versioning. Additionally, all requests to the Catalog are now handled over HTTPS.
- We applied a security update to the system that sends mail in WordPress which is causing issues with the email preview function in the Wysija / MailPoet plugin. The plugin author promises to have an update available shortly that will fix this.
- Improved the Online Directory’s handling of connections to the Active Directory to ensure that system resources are properly recycled after searches are run, preventing the server from spinning out of control.
- Increased the timeout and improved error handling for photo fetching to the Athletics History Wall to better ensure we import as many photos as possible.
- Creating a new website for the Middlebury Institute of International Studies.
- A small redesign of the Middlebury News Room to bring it more inline with the newsletter.
- A responsive design for the Dining Menus site.
- Building out the configuration of our Omeka, and CAS servers in Chef, which is a configuration management system. We have already completed this work for our Drupal, WordPress, MediaWiki, GO, and the Course Catalog services.
- Upgrading the Drupal sites for the Davis programs, Dining Menus, and Museum of Art to Drupal 8.
- Providing Course Hub access for Schools Abroad courses.
Media Services has created a few videos on the most common classroom emergency calls we respond to. They are; problems with projection from a laptop and no audio from a laptop. There is a video that covers very easy troubleshooting tips you can try before you call for help. Click on the links below to watch the video based on the type of computer you have. If you still have trouble after trying these tips, give the Helpdesk a call at X2200 and they will send someone from Media Services over to help.
Microsoft Laptop Projection Problems
Microsoft Laptop Audio Problems
Mac Laptop Projection Problems
Mac Laptop Audio Problems
Be on the alert for a suspicious email purportedly sent from “Jailina.Miranda@microchip.com” with the subject line “ RE: all mail-box Web App “. This is a confirmed phishing message, designed to trick you into divulging your username and password. Do not click on the links in the message or reply to the message. If you find a copy of the message in your inbox, please delete it. If you find a copy of this message in your spam quarantine, please ignore it and do not release it. The message will be deleted from your quarantine automatically in the next few days.
For more information about phishing attacks, please visit http://go.middlebury.edu/phishing. For more information about the spam quarantine, please visit http://go.middlebury.edu/spam.
Is your office located in Bicentennial Hall? 700 Exchange St.? Marbleworks? Are you wondering about or need help with moving to the cloud, or other computing issues? Our Mobile Helpdesk will be onsite to assist you. Click here for upcoming dates.
Since the release of the new Adobe Creative Cloud 2017 suite, there have been many requests to install it on college-owned computers and in the public labs for teaching. We are pleased to let you know that it is now available.
Current Adobe users will need to remove older application versions from their college computers first, then install the new 2017 versions to maintain compatibility with our labs and other colleagues. To simplify this upgrade process, self service options are now available for both Mac and Windows college-owned machines.
Here are the upgrade steps for college-owned computers:
- Review details about how to use the self service website.
- Login at http://go.middlebury.edu/kss, click Want Software?, then click the link for Install CCUninstaller to remove all older Adobe Creative Cloud applications.
- Reboot your computer.
- Login again at http://go.middlebury.edu/kss, click Want Software?, then click the link for Install Adobe Photoshop (Indesign or Illustrator). Allow at least 15 minutes for the install to begin.
- Review details about how to find and use the Self Service utility.
- Copy the Plug-ins folder from your computer’s Application folder (e.g., /Applications/Adobe Photoshop CC 2015/Plug-ins/) in advance, as the upgrade process may remove existing ones.
- Launch the Service Service utility.
- In the search field (top right), type 2017, then press Return to show the new offerings.
- Click the Install button to run Adobe CC Uninstall – through 2017.0 to remove all older Adobe Creative Cloud applications.
- Reboot your computer.
- Launch Self Service once again, then search for 2017.
- Click Install to run the application installers you need.
Notes: Adobe Acrobat DC will need to be re-installed if you had it before; it is available through Self Service as well.
Feel free to contact the Helpdesk during our open hours if you happen to hit any road bumps.