Be on the alert for a suspicious email purportedly sent from “Jailina.Miranda@microchip.com” with the subject line “ RE: all mail-box Web App “. This is a confirmed phishing message, designed to trick you into divulging your username and password. Do not click on the links in the message or reply to the message. If you find a copy of the message in your inbox, please delete it. If you find a copy of this message in your spam quarantine, please ignore it and do not release it. The message will be deleted from your quarantine automatically in the next few days.
For more information about phishing attacks, please visit http://go.middlebury.edu/phishing. For more information about the spam quarantine, please visit http://go.middlebury.edu/spam.
Is your office located in Bicentennial Hall? 700 Exchange St.? Marbleworks? Are you wondering about or need help with moving to the cloud, or other computing issues? Our Mobile Helpdesk will be onsite to assist you. Click here for upcoming dates.
Since the release of the new Adobe Creative Cloud 2017 suite, there have been many requests to install it on college-owned computers and in the public labs for teaching. We are pleased to let you know that it is now available.
Current Adobe users will need to remove older application versions from their college computers first, then install the new 2017 versions to maintain compatibility with our labs and other colleagues. To simplify this upgrade process, self service options are now available for both Mac and Windows college-owned machines.
Here are the upgrade steps for college-owned computers:
- Review details about how to use the self service website.
- Login at http://go.middlebury.edu/kss, click Want Software?, then click the link for Install CCUninstaller to remove all older Adobe Creative Cloud applications.
- Reboot your computer.
- Login again at http://go.middlebury.edu/kss, click Want Software?, then click the link for Install Adobe Photoshop (Indesign or Illustrator). Allow at least 15 minutes for the install to begin.
- Review details about how to find and use the Self Service utility.
- Copy the Plug-ins folder from your computer’s Application folder (e.g., /Applications/Adobe Photoshop CC 2015/Plug-ins/) in advance, as the upgrade process may remove existing ones.
- Launch the Service Service utility.
- In the search field (top right), type 2017, then press Return to show the new offerings.
- Click the Install button to run Adobe CC Uninstall – through 2017.0 to remove all older Adobe Creative Cloud applications.
- Reboot your computer.
- Launch Self Service once again, then search for 2017.
- Click Install to run the application installers you need.
Notes: Adobe Acrobat DC will need to be re-installed if you had it before; it is available through Self Service as well.
Feel free to contact the Helpdesk during our open hours if you happen to hit any road bumps.
The voice mail unified messaging delay first reported on December 8 has been corrected. For those users with the option, messages left should immediately go to your email inbox and a message waiting indicator will light on your telephone.
For security reasons, we’ve set the default when sharing files in OneDrive to only share with specific people. You will still be able to generate a link that will work for anyone in Middlebury College if you so choose, for example if you want to make a GO link for the whole community and/or link to a particular file from a departmental website.
We are also disallowing anonymous global sharing. If you share a document with someone outside the Middlebury organization, they will need to create a Microsoft account and login to see it.
Finally, users outside the organization can no longer automatically re-share items they don’t own; they will need to request access for anyone else from the original owner.
Thank you for your patience as we strive to provide the best experience and keep our systems functioning optimally.
Our vendor will install a minor software update to the voice mail system on Wednesday evening, December 21, from 6 p.m. until approximately 8 p.m. The voice mail system will be down during this time. This does not affect the telephone system.