Tag Archives: ITS

A tour of Middlebury’s wireless network

Please join us for a special ITS Tech Partners meeting.  Rick James, our wireless network administrator, will provide a behind the scenes tour of Middlebury’s wireless network.  He’ll start with some basic information about how wireless networking works and how it is different than wired networking.  He’ll then describe Middlebury’s wireless architecture and how it has evolved over the last several years, including the recent extension to our Monterey, CA campus so that now wireless at MIDD and MIIS operate as one logical wireless network.  Rick will demonstrate how we use some of our monitoring tools to plan our wireless network deployment through a building, how we troubleshoot issues, measure performance and capacity.  Additionally, Rick recently analyzed a student survey of our wireless services, he’ll share the results and seek your input on constructing a similar survey for faculty and staff.

If you ever wonder how wifi works and Middlebury future plans for wireless, be sure to attend this ITS Tech Partners meeting.  All are welcome, please share with others you think might be interested.

When:  Wednesday, July 26, 2017 from 3:00 – 4:00 pm ET

Where:  Library 145 and Zoom:  https://middlebury.zoom.us/j/9445370958

Systems Maintenance this Sunday, May 21st, 2017

During our regular maintenance window on Sunday, May 21st from 6:00 am to 10:00am EST we have the following activities scheduled:

 

  • Our on-premise Exchange servers will be upgraded. These servers are for automated messages generated from on-premise systems, and for group management. User email does not interact with these servers.
    • There will be a number of brief (1-2 minute) Exchange service interruptions during this maintenance window

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Systems Maintenance this Thursday, May 18th

During our regular maintenance window on Thursday, May 18th from 5:00 am to 7:30am EST we have the following activities scheduled:

 

  • The authentication platform for wireless, Aruba ClearPass, will be updated
    • This maintenance will affect the VT and CA campuses
    • New authentications will be unavailable for 30 minutes during the maintenance window
    • Wireless devices with an active session will be unaffected

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Systems Maintenance this Thursday, May 4th, 2017

During our regular maintenance window on Star Wars Day, Thursday, May 4th from 5:00 am to 7:30am EST we have the following activities scheduled:

 

  • Hummingbird, the web server front end to the undergrad Classes folders, will be replaced by a new server named Sunbird.
  • There will be brief interruption to network services, up to 10 minutes, at each of the following building on the VT campus
    • Allen Hall
    • Hadley Hall
    • Milliken Hall
    • Forest Hall
    • Coffrin Hall

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Please welcome Sonny Cloward to ITS

Everyone, please join me in welcoming Sonny Cloward to ITS.  Sonny joined the ITS team on April 24th as a new Salesforce Administrator- Analyst in Enterprise Applications.

Sonny brings over 17 years of IT experience including over 12 years dedicated to the Salesforce platform in government, for-profit, non-profit, and higher education environments.   Sonny has participated in the implementing over 50 Salesforce systems including working with some of our partners in the Green Mountain Higher Education Consortium.

Sonny will be located in Painter House with the Enterprise Application, but will work primarily remotely from his home in Montpelier.

Please join me in welcoming Sonny to ITS.

Systems Maintenance this Sunday, April 30th, 2017

During our regular maintenance window this Sunday, April 30th from 6:00 am to 10:00 am EST we have the following activities scheduled:

 

  • The PaperCut printing system will be upgraded
    • Any printing jobs sent during the maintenance window will be queued for printing after the maintenance is complete. We don’t expect any print jobs to be lost during this maintenance window, but it would be best to delay any printing until after 10:00 on Sunday
    • The print release stations will each need to be rebooted and updated after the PaperCut servers are upgraded.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Systems Maintenance this Thursday, March 30th

During our regular maintenance window this Thursday, March 30th from 5 am – 7:30 am EST we have the following activities scheduled:

 

  • The DNS/DHCP appliance will have a new reporting server installed into the grid. No service outage is anticipated.
  • The physical interfaces connecting to the DMZ network will be reconfigured. There is a potential for a brief service outage of the Library Millennium server and the ADFS servers (SSO), up to 1 minute.
  • The CommVault backup service will be upgraded. No customer impact.
  • Continuing to work with campus fiber maintenance, there will be a brief network outage for Hadley, Milliken, Kelly, Lang, and Ross Halls, as well as faculty housing on Blinn Ln. Outage will be up to 5 minutes.
  • On-premise Exchange servers will be upgraded to the next patch level. This work will continue on Sunday. No service impact is anticipated.
  • The border firewalls in VT will be upgraded to the next point release. Leveraging the highly available configuration of these devices, no service outage is anticipated.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College