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ITS system and network maintenance plans over the 2014 Holiday Break

Categories: Midd Blogosphere

Dear Colleagues,

 

Every year we take a brief period during the Holiday Break to perform needed maintenance and upgrade of our infrastructure and core systems. Below is a description of what we are planning for December 20th,21st, 22nd and 23rd, and how it may impact you.

 

  • Exchange email environment will be upgraded from version 2010 to 2013
  • The new 2013 cluster is already built and integrated together with our 2010 cluster.
  • We will migrate student mailboxes beginning Wednesday, Dec 17th through Friday, Dec 19th. Faculty & Staff mailboxes will migrate beginning Saturday, December 20th through Sunday, December 21st.
  • Once all of the Outlook accounts have been migrated, you will see two or more restart messages. If you have access to multiple mailboxes, you will see more restart messages. Except for that, we do not anticipate any other impact for you.
  • The interface for webmail will be changed, with an updated design that is reflective of the Outlook 2013 interface.
  • We have identified an issue that relates to the existence of both Exchange 2013 and Exchange 2010 servers that affected relatively small percentage of mailboxes, however many of them belonging to Faculty.  These mailboxes were not accessible for much of Monday, Dec 16th, to resolve this problem, these mailboxes have been migrated to Exchange 2013 ahead of schedule.  Our sincere apologies for the inconvenience this cause these individuals during this transition.

 

  • PaperCut printing management service will be upgraded on Sunday, Dec 21st between 8 am and Noon. There will be several short printing service interruptions during this window.

 

  • Wireless Infrastructure Upgrade on Monday, Dec 22nd between 9 and 11 am.

o   During this upgrade all wireless access points on campus will be rebooted, resulting in up to 15 minutes of wireless connectivity downtime throughout the campus, Bread Loaf and the Snowbowl.

 

  • Middlebury core network routing changes on Tuesday, Dec 23rd

o   We will be adjusting parts of our core network and routing between 8 AM and Noon. There will be 30-45 minutes of network service interruptions to McCardell Bicentennial Hall and separately, 30-45 minutes of network service interruption to residence halls on the North side of campus.

 

  • Internet related outages – starting at 2pm on Tuesday, Dec 23rd

o   Beginning at 2pm, we will be testing Internet and network component failover procedures. We expect there will be 3 to 5 interruptions of Internet connectivity to and from the Middlebury network, each lasting about 5 minutes.

 

Thank you for your patience and support as we perform these necessary upgrades,

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Middlebury, VT  05753

Digital Media Bootcamp Update

Categories: Midd Blogosphere
Wilson Media Lab

Wilson Media Lab

We have added one more workshop to the Digital Media Bootcamp series in January. Heather Stafford and Cynthia Slater (a.k.a. Pij) will be leading a session on infographics and storytelling with data.

Title Date
Infographics: Storytelling with Data @ 2:45pm January 28, 2015

It’s no secret the using charts and diagrams can make a big impact on your audience by visualizing your data and contextualizing the numbers by making trends more evident. What may be more secretive is how you can find and manipulate data points, and translate that information into a visual. This session will walk you through some of the options that are available to you.

We also have a number of seats still available in the following workshops that cover a range of topics, including browser-based video recording services, how the world perceives us on the internet, and opportunities to use equipment like the Leap Motion and Oculus Rift. Visit the DMBootcamp web site for more information.

Title Date

Safe Computing Practices at Middlebury @ 2:45pm

The ITS-Information Security Roadshow is a conversational opportunity to discuss and learn about techniques and strategies to keep yourself safe while working on the internet. It also discusses both regulatory and personal reasons why information security concerns are important to both you as an individual and a member of the Middlebury community.

January 5, 2015

Adobe Photoshop @ 1pm

You will learn the basic tools, design concepts, and work flow needed to manipulate photos for your personal or project related use. Concepts such as selection, cropping, rotation, repair, scanning photos for use in Photoshop, and others will be covered.

January 5, 2015

Equipment Demo: Scanners, Plotters and more @ 2:45pm

This is an overview and demonstration of the scanners, plotter, and capture station located in the Wilson Multimedia Development Lab. You will learn the basics of how to operate these devices and the software associated with them.

January 6, 2015

Introduction to Information Literacy @ 1pm

What is information literacy, what skills do we want our students to have, and how do you fit in supporting it? What kind of support do librarians provide and how can you get help? Includes tips for searching for images and audio resources with Summon and Google.

January 7, 2015

Wiki software @ 3:30pm

“What is a wiki? Why would I want one? Once I’ve got it, how do I use it?” Learn the answers to these and other questions as we explore the platform that powers the sixth most popular website in the world. There will be a brief intro and Q&A, followed by a hands-on workshop session.

January 7, 2015

Equipment Demo: Cameras @ 1pm

In this training session we will be focusing on the two most popular video cameras available to borrow through the Circulation Desk, the Canon Vixia and Canon XA10. We’ll cover menu options, preferred set up and exporting of files as well as basic trouble shooting.

January 8, 2015

iMovie @ 2:45pm

Attend the iMovie training session to learn how to put together your own video using different components of the iMovie interface. We’ll cover audio, video and text editing as well as how to share your work once it is complete.

January 8, 2015

Quicktime, SnapZ Pro, MPEG Streamclip @ 1pm

This workshop will teach you the basic functionality of Apple’s Quicktime, how to use SnapZ Pro to do a screen capture of video, and how to use features of MPEG StreamClip to view and convert video clips.

January 12, 2015

Adobe InDesign @ 2:45pm

In this workshop, you will learn basic editing tools and design concepts used in desktop publishing. This program is used widely on campus from the layout of Middlebury Magazine to many publications produced by Reprographics.

January 12, 2015

Intro to Visual Literacy and Presentations @ 1pm

We will spend time thinking critically about the images that are presented to us, and use this information to create our own visual media.

January 13, 2015
Copyright, IP and Creative Commons @ 1pm January 14, 2015

Building Digital Exhibits with Omeka @ 2:45pm

Create beautiful online exhibits of your art or archival materials with Omeka, an open-source digital archival platform sometimes referred to as “WordPress for museums.” This workshop may also be of interest to faculty who would like to build digital archives or collections in their classes. (omeka.net)

January 14, 2015

Online Identity: Your Story to the World @ 1pm

With every click, post, tweet, checkout, like, search, digg, friend, tag and other activities we have created a record of our time spent interacting with web sites that are viewable from anywhere in the world. What do our web sites and social media activity say about us? This workshop will explore the meaning that others give to our online identities, and present some strategies for managing our identities in the digital space. NOTE: Attendees must be comfortable with having their name searched for.

January 19, 2015

Portfolios Using WordPress @ 2:45pm

WordPress is best known as a blogging platform, however its flexibility and ease of use also makes it a great option to use to display your digital work. Join us as we explore the best way to configure WordPress as a showcase for your expertise. Participants should come prepared with some ideas and materials that they wish to highlight.

January 19, 2015

Moodle and WordPress @ 2:45pm

Most course sites at Middlebury are built using either Moodle or WordPress, here we will look at the features and benefits of both services.

January 20, 2015

Exploring SecondLife and 3D Virtual Worlds @ 1pm

Yes, Middlebury has an island. This workshop will introduce participants to 3d virtual spaces, and their place in education.

January 21, 2015

Crafting Digital Narratives with Scalar @ 2:45pm

From non-linear storytelling to rich, scholarly annotations, this workshop will encourage new ways of thinking about writing in digital environments. Using a web application called Scalar, you will begin to craft a media-rich digital narrative. Scalar is a free, open source authoring and publishing platform that’s designed to make it easy for authors to assemble media from multiple sources and juxtapose them with their own writing in a variety of ways. (scalar.usc.edu)

January 21, 2015

Adobe Illustrator @ 1pm

In this workshop, you will learn to use basic editing tools and some fundamental design concepts. The workshop is taught as though it were a class teaching students to design a poster for a class or seminar. It is the same instruction that participants in the Spring Student Seminar receive.

January 22, 2015

Audio Software @ 2:45pm

Podcasts, interviews, sound tracks, and voice overs are examples of how audio makes an impact in media. We will introduce a few tools to help you sculpt the audible material for your multimedia project.

January 26, 2015

Online Recording Lab: SANSSpace @ 1pm

Last year, Middlebury piloted and launched a new service, SANSSpace, a browser-based recording service that allows faculty to add feedback inline.

January 27, 2015

Equipment Demo: Space and Place @ 1pm

This equipment demo presents the Oculus Rift, Leap Motion, Swivl and portable whiteboards, as devices that help us understand, and break out, of space and place.

January 28, 2015

 

Systems Maintenance this Sunday Morning

Categories: Midd Blogosphere

During our regular maintenance window this Sunday, Dec 7th between 6 and 10 am we have the following activities scheduled:

 

  • One of the Middlebury Internet Service Providers has scheduled network changes that will result in the circuit going down for a few minutes. We have sufficient redundancy in providers that impact to the Middlebury network should be negligible.
  • Our Active Directory servers will be rebooted for regular maintenance. Customer facing services will see no impact. Admin login access to some Linux based servers will be unavailable for the duration of a server reboot.
  • Our DNS and DHCP servers will be rebooted for regular maintenance. We have sufficient redundancy that there should be little to no impact.
  • There will be equipment added to the network closets to increase client capacity at the Middlebury Marble Works offices. Network access in those offices will be unavailable while the equipment is offline for expansion.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Billy Sneed

ITS – Central Systems & Network Services

Systems Maintenance this Sunday Morning

Categories: Midd Blogosphere

During our regular maintenance window this Sunday, Nov 9th between 6 and 10 am we have the following activities scheduled:

 

  • Moving servers and storage infrastructure from the Library data center to our new data center.
    • There will be some brief interruptions to services such as email or web sites, on the order of a few minutes each, while services failover between data centers.
    • This is the last, and largest, move of equipment between data centers.
  • Our primary nameserver will be rebooted

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

 

Billy Sneed

ITS – Central Systems & Network Services

Friday Links for November 7, 2014

Categories: Midd Blogosphere

Ten Ideas To Move Classroom Technology Closer To Blended Learning – There has been a lot of discussion as to what blended learning really means. Most of us have come to realize that it probably involves the classroom and technology. In fact, the 1 to 1 programs across the nation emphasize the technology as an important component of classroom instruction. Yet, is emphasizing technology in the classroom really Blended Learning? The answer is… maybe! A closer look needs to be taken in order to see how the technology is being used.

Photos: The life of Alan Turing

Alan Turing statute at Bletchley Park in England

Alan Turing statute at Bletchley Park in England

Google has ‘outgrown’ its 14-year old mission statement, says Larry Page – Google’s chief executive says that the company “probably does need” a new statement about its corporate ambitions, but is in uncharted territory and ‘trying to figure it out’

Wireless Enhancements

Categories: Midd Blogosphere

We’re working to replace and upgrade many of the existing wireless access points across Middlebury campus. You may see staff or contractors working with cabling and ladders in various buildings over the coming weeks.

We are upgrading to keep with the best wireless technology and address coverage or performance concerns. Along with entire building enhancements including McCardell Bicentennial Hall and Davis Family Library, the model we’re wholesale replacing is pictured here. If you see one of these, know that it will be replaced soon!
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Thanks for your patience and support as we strive to keep our systems functioning optimally!

System and Network Maintenance this Sunday

Categories: Midd Blogosphere

During our regular maintenance window this Sunday, Oct 19th between 6 and 10 am we have the following activities planned.

 

  • A patch will be applied to the DNS servers requiring sequential reboots. DNS resolution may see some slow responses for up to 20 minutes
  • Two of our spam filters will be moved between racks in one data center. There’s sufficient redundancy that no impact will be seen
  • One of our database servers and a print server will be rebooted. Printing queues may be unreachable for up to 15 minutes
  • One of our two ISP circuits will be down for 2 hours while the provider performs maintenance

              o   We have sufficient redundant bandwidth. Internet reachability will not be impacted

              o   Point-to-Point VPNs may drop a few packets, twice, during route changes

  • The VSphere interface to our virtualized server environment will be patched and rebooted. Reachability will be down for up to 15 minutes
  • Middfiles will be rebooted and unreachable for up to 15 minutes

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Middlebury, VT  05753

(802) 443-5769