Tags » ITS

 
 
 

Promotions

Categories: Midd Blogosphere

I am so pleased to announce that Zach Schuetz and Brett Wells have been promoted from Computing Specialist 2 to Senior Technology Specialist.  Both Zach and Brett have earned their promotions by demonstrating leadership and initiative, each taking on projects and challenges and finding solutions to ongoing issues that have resulted in improved processes for ITS.  Brett and Zach are outstanding examples of one of ITS’ organizational values:

“3.Teamwork – no room for I don’t need to worry about that, that’s not my job.  Trust and value the team to be accountable for team’s results, not just your own.  Help find solutions to known issues, take the initiative, collaborate with colleagues, reach out to managers if need be but not by throwing colleagues under the bus.  Offer and take advantage of peer review, be open to other’s ideas, share your knowledge – teach.  Value different skills sets. Don’t be afraid to commit to a goal that makes you dependent on your colleagues.”

http://www.middlebury.edu/offices/technology/its

Please join me in congratulating Zach and Brett on their well-deserved promotions.
Lisa Terrier

Systems Maintenance, Sunday April 12th

Categories: Midd Blogosphere

During our regular maintenance window this Sunday, April 12th we have the following activities scheduled:

 

  • Middfiles will be patched to the latest vendor software release
    • Between 7:30am and 9:00am there will be two short service outages, together totaling up to 15 minutes
    • This will include the ORGS directories, user home directories, and all class folders
  • EZProxy will be updated to the latest vendor software release

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Systems Maintenance, Sunday March 29th

Categories: Midd Blogosphere

During our regular maintenance window this Sunday, March 29th we have the following activities schedules:

 

  • We will turn up one of our two Internet circuits. This will cause a brief outage, up to a minute, for the VPN connections to Banner and MIIS
  • Fiber maintenance related to the Middlebury town offices project. There will be an extended network outage lasting 8+ hours for the following locations.
    • Ilsley Library
    • 5 Court St
    • Painter House

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

Billy Sneed

ITS – Central Systems & Network Services

Moodle Maintenance on Friday, March 27th, 2015

Categories: Midd Blogosphere

In order to increase the resilience and reliability of our cloud platform we will be conducting network maintenance on 3/27/2015 between 12 a.m. and 5 a.m., EST. During this time sites will be unavailable for extended periods of time.

Sincerely,
Remote-Learner Technical Support

Polycom software issue resolved

Categories: Midd Blogosphere

Dear colleagues,

An update to last Wednesday’s issues with the Polycom software.

We have resolved the issue with the Polycom software and it is now fully operational. You can continue to use it with your Middlebury/Monterey network accounts, as you did before the outage last Wednesday.

The issue was caused by a faulty Microsoft update that was automatically applied to some of our servers.

Best,
Petar

Systems Maintenance Sunday, March 15th

Categories: Midd Blogosphere

During our regular maintenance window this Sunday, March 15th we have the following activities scheduled:

 

There will be maintenance on the firewalls serving the Middlebury Institute of International Studies at Monterey. The work is scheduled to begin at 11am EST, 8am PST. There will be a single outage of Internet access at MIIS and the VPN connection to Middlebury lasting up to 10 minutes. There may be additional brief service outages for the duration of the maintenance window. Internet access at the Middlebury, VT campus will have not be affected.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Polycom desktop software issue

Categories: Midd Blogosphere

Dear colleagues,

If you do not use Polycom software you may disregard this message.

We are experiencing an issue with the Polycom desktop software. It is currently not allowing network users to sign in. Polycom systems in classrooms and meeting rooms are unaffected.

We can create a temporary Polycom-only account as a workaround. Please contact me if you would like to use the workaround.

We apologize for the issue and we will send an update as soon as it is resolved.

Best,
Petar

Petar Mitrevski | Media & Tech Services Manager | 802-443-2833 (o) | 802-377-2653 (m) | petar@middlebury.edu