Tag: Helpdesk

Adobe Creative Cloud 2017 Now Available

Since the release of the new Adobe Creative Cloud 2017 suite, there have been many requests to install it on college-owned computers and in the public labs for teaching.  We are pleased to let you know that it is now available. Current Adobe users will need to remove older application versions from their college computers […]…Continue Reading Adobe Creative Cloud 2017 Now Available

Internet Explorer 11 update instructions

Good afternoon,   These instructions are required for Hyperion EPM 11 reporting workspace users.   The block on installing Internet Explorer 11 will be removed in the evening on Friday, September 11th.  The automatic check for updates to Windows runs every morning.   The next time you log into your Windows PC after Friday, September […]…Continue Reading Internet Explorer 11 update instructions

ITS system and network maintenance plans over the 2014 Holiday Break

Dear Colleagues,   Every year we take a brief period during the Holiday Break to perform needed maintenance and upgrade of our infrastructure and core systems. Below is a description of what we are planning for December 20th,21st, 22nd and 23rd, and how it may impact you.   Exchange email environment will be upgraded from […]…Continue Reading ITS system and network maintenance plans over the 2014 Holiday Break