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Outlook Issues on 12/15/2014

Categories: Midd Blogosphere

Some people are experiencing issues with Outlook today. We are aware of the issue and working to resolve it.

Update: Based on information from Microsoft, we have taken steps to resolve the issue. Please try again to login to Webmail or your Outlook client, and see if it is resolved for you.

Systems Maintenance this Sunday Morning

Categories: Midd Blogosphere

During our regular maintenance window this Sunday, Dec 7th between 6 and 10 am we have the following activities scheduled:

 

  • One of the Middlebury Internet Service Providers has scheduled network changes that will result in the circuit going down for a few minutes. We have sufficient redundancy in providers that impact to the Middlebury network should be negligible.
  • Our Active Directory servers will be rebooted for regular maintenance. Customer facing services will see no impact. Admin login access to some Linux based servers will be unavailable for the duration of a server reboot.
  • Our DNS and DHCP servers will be rebooted for regular maintenance. We have sufficient redundancy that there should be little to no impact.
  • There will be equipment added to the network closets to increase client capacity at the Middlebury Marble Works offices. Network access in those offices will be unavailable while the equipment is offline for expansion.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Billy Sneed

ITS – Central Systems & Network Services

Systems Maintenance this Sunday Morning

Categories: Midd Blogosphere

During our regular maintenance window this Sunday, Nov 9th between 6 and 10 am we have the following activities scheduled:

 

  • Moving servers and storage infrastructure from the Library data center to our new data center.
    • There will be some brief interruptions to services such as email or web sites, on the order of a few minutes each, while services failover between data centers.
    • This is the last, and largest, move of equipment between data centers.
  • Our primary nameserver will be rebooted

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

 

Billy Sneed

ITS – Central Systems & Network Services

Reminder: Key Survey Scheduled Downtime on Nov 22 for Upgrade to version 8.6

Categories: Midd Blogosphere

KeySurvey LogoThe following information is important only for individuals having a Key Survey account used to create, distribute, and work with surveys and response data.

WorldAPP (our Key Survey host) is excited to announce that your Key Survey / Form.com account will be upgraded to the new software version 8.6. on  Saturday, November 22nd, 2014, between the hours of:

EST:   1 AM and 10 AM / GMT:    6 AM and 3 PM

Loaded with variety of new features, this latest software update introduces many of the advanced task management and workflow capabilities that you, our customers, have asked us for.

Please note that your account may be unavailable during the system upgrade. Your respondents attempting to access surveys, forms or reports will receive a friendly notification of the system maintenance in progress. Once the maintenance has been completed, the application and all survey/form/report links will be accessible.

To learn more about version 8.6 software release ahead of time, visit the Fall ’14 Release Promo page.

If you have any questions about this update please feel free to contact support@worldapp.com.

Moodle Update on Friday, October 24th

Categories: Midd Blogosphere

http://moodle.middlebury.edu has been scheduled for Maintenance at 23:00 EDT on 24-OCT-2014.

Your site may be unavailable for up to 15 minutes while this action occurs.

Thank you,
Remote-Learner

System and Network Maintenance this Sunday

Categories: Midd Blogosphere

During our regular maintenance window this Sunday, Oct 19th between 6 and 10 am we have the following activities planned.

 

  • A patch will be applied to the DNS servers requiring sequential reboots. DNS resolution may see some slow responses for up to 20 minutes
  • Two of our spam filters will be moved between racks in one data center. There’s sufficient redundancy that no impact will be seen
  • One of our database servers and a print server will be rebooted. Printing queues may be unreachable for up to 15 minutes
  • One of our two ISP circuits will be down for 2 hours while the provider performs maintenance

              o   We have sufficient redundant bandwidth. Internet reachability will not be impacted

              o   Point-to-Point VPNs may drop a few packets, twice, during route changes

  • The VSphere interface to our virtualized server environment will be patched and rebooted. Reachability will be down for up to 15 minutes
  • Middfiles will be rebooted and unreachable for up to 15 minutes

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Middlebury, VT  05753

(802) 443-5769

System and Network Maintenance this Sunday

Categories: Midd Blogosphere

During our regular maintenance window this Sunday, Oct 5th between 6 and 10 am we have the following activities planned:

  • Middfiles will be offline for up to 2 hours within the 6-10 maintenance window while the storage arrays are moved from the Library data center to our new data center.

o   All files on Middfiles will be unavailable during this window, including home directories, Orgs, Classes, etc…

 

  • The SAN storage controllers will receive a small point release upgrade. No downtime is associated with this work.

 

  • We will move a pair of fiber channel switches form the Library data center to our new data center. Hosts served by these switches are dual connected and may see a brief (~5 seconds) unavailability.

 

  • The border firewalls will receive an upgrade. There are 4 brief Internet outages expected during the upgrade, each lasting up to 30 seconds.

o   All of Middlebury Internet access and the VPN to MIIS will be impacted.

 

  • One of our two Internet Service Providers will be performing a hardware change. This will result in one of our Internet circuits being down around 7am for up to 30 minutes. We have adequate Internet bandwidth on either single circuit to handle our needs during this time.

o   Point to point VPNs may see a brief drop while the path re-routes.

  • The Filemaker Pro database service will be interrupted for about 10 minutes between 8 and 9 am for application maintenance.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

 

William D Sneed

ITS – Central Systems & Network Services