We are experiencing an issue with shared email accounts. Access is denied to individuals or groups who previously had access. We are currently working with impacted individuals to restore permissions as swiftly as possible. We will provide an update as soon as we know more. We apologize for this disruption. Thank you for your patience. […]…Continue Reading ISSUE – Middlebury Shared Email Accounts
Tag: Helpdesk Alert
RESOLVED – Middlebury Email Send/Receive Errors
We are pleased to report that middlebury.edu email service is restored. An Office 365 licensing issue impacted roughly one-fifth of the community for approximately 2-3 hours. During this time email could not be sent from or received by these accounts. Anyone who sent email to an impacted account received an “undeliverable” error. The licensing issue […]…Continue Reading RESOLVED – Middlebury Email Send/Receive Errors
ISSUE – Middlebury Email Send/Receive Errors
We are experiencing an issue with Middlebury’s email accounts. Some accounts are not able to send or receive messages; other accounts are functioning but receive errors when trying to email other Middlebury accounts. We are working to resolve matters as swiftly as possible but we do not currently have an estimated repair time. We will […]…Continue Reading ISSUE – Middlebury Email Send/Receive Errors
RESOLVED – Wireless issue
We are pleased to report that our MiddleburyCollege wireless network is now fully functional. The MiddleburyBackup network will remain in place until 07:00 am tomorrow, July 27th. Your devices will automatically switch to the MiddleburyCollege network at that time (if they do not, please select MiddleburyCollege from the list of available networks). Thank you so […]…Continue Reading RESOLVED – Wireless issue
Wireless Issue Continues — Temporary WiFi Network Created
We continue to experience issues with our wireless networks. To provide network access while we work on a long-term solution we have created a new, temporary wireless network that will provide the same service as before: Temporary network name: MiddleburyBackup Temporary password: panthers (all lowercase, no punctuation, no spaces) The temporary network will be removed […]…Continue Reading Wireless Issue Continues — Temporary WiFi Network Created
MiddleburyCollege Wireless Issue
We are experiencing an issue with the MiddleburyCollege wireless network and are working actively with our vendor to resolve matters as swiftly as possible. We do not currently have an estimated repair time. You may connect successfully to our network using an Ethernet cable as our wired network is fully functional. We are sorry for […]…Continue Reading MiddleburyCollege Wireless Issue
WebPrint Update: Vendor Patch Applied
ITS staff installed the vendor’s patch to our WebPrint services this past weekend and print jobs have been processing smoothly since that time. We are optimistic that this resolved the earlier instability issues experienced by many. We thank everyone for their patience during the troubleshooting process and apologize for any inconvenience. As we move into […]…Continue Reading WebPrint Update: Vendor Patch Applied