Issue RESOLVED – 503 errors when attempting to open links to websites sent via email

We are pleased to report that the Safe Links service issue is now resolved and we have re-enabled Safe Links. To recap, Safe Links provides extra protections for the Middlebury community from phishing attacks and other malicious email activity by providing time-of-click verification of web addresses (URLs) sent via email. Thank you for your patience […]…Continue Reading Issue RESOLVED – 503 errors when attempting to open links to websites sent via email

Issue UPDATE – errors when attempting to open links to websites sent via email

Microsoft is making significant progress towards resolving the issue with the Safe Links service. In most all cases now, clicking on a link sent to you via email works on the first try. If it doesn’t work, you can typically try again, and the linked website will open. We are sorry for this disruption in service […]…Continue Reading Issue UPDATE – errors when attempting to open links to websites sent via email

ISSUE – 503 errors when attempting to open links to websites sent via email

We are experiencing an issue with the Microsoft Safe Links service which means you may receive a “503” error if you attempt to click on a link someone outside the organization sent to you via email. We are working closely with Microsoft to resolve this issue as swiftly as possible. Microsoft has confirmed that this […]…Continue Reading ISSUE – 503 errors when attempting to open links to websites sent via email

Issue RESOLVED – Multi-Factor Authentication

We are pleased to report that the Multi-Factor Authentication service is restored. Microsoft reported service restoration around 2:00 PM on Monday. Microsoft provided additional guidance stating they would continue to monitor the situation closely. We’ve been doing the same and can confirm that the MFA is working. MFA challenges are working as expected, across all verification methods. Thank you for your […]…Continue Reading Issue RESOLVED – Multi-Factor Authentication

UPDATE – Multi-Factor Authentication

The Multi-Factor Authentication service is now by-and-large restored, though Microsoft reports that the fixes may take some time to propagate across their global infrastructure. Our own tests, and feedback we have received from the community, indicate that authentications are now working successfully. Here’s a complete list of services that were impacted (when accessed from off campus): Microsoft […]…Continue Reading UPDATE – Multi-Factor Authentication

ISSUE – Multi-Factor Authentication

We are experiencing an issue with the Multi-Factor Authentication (MFA) service which is preventing individuals who are off-campus and whose accounts are protected by MFA from accessing services like Office 365, Email, OneDrive, Google G Suite, and Adobe Creative Cloud. We are working with Microsoft to resolve matters as swiftly as possible, but we do not currently have […]…Continue Reading ISSUE – Multi-Factor Authentication

Davis Library plotter and copier/fax changing locations

On Wednesday morning, November 21, the plotter located in Wilson Lab will be moved to the Davis Library public printer room 242. To make room for the plotter, the copier/fax in room 242 is moving downstairs to public printer room 142.   The plotter relocation will alleviate the noise and disruption in Wilson Lab caused by […]…Continue Reading Davis Library plotter and copier/fax changing locations