Tags » Helpdesk Alert

 
 
 

Sunday morning maintenance

Categories: Midd Blogosphere

This Sunday morning between 7 and 11 am we will be upgrading our printing tracking solution Papercut to v14.1. Upgrading the server side components will take place first, this phase is expected to be completed by about 9 am.  This will then be followed by site visits to the public printing release stations throughout the campus to complete the upgrade.

Each of the following servers will be off-line for about 10 minutes, each between 7 and 9 am or so, they include:

  • Papercut
  • Willow
  • Spruce
  • Bombay
  • Beech
  • Walnut

We also expect about 30 minutes of interruption to the “web print” service during this period.

Printed jobs will be queued up and automatically resubmitted during the service interruptions to the print servers.

There are several new features and fixes to known problems available in this release, additional details are available here:  http://www.papercut.com/release-history/.

Sunday morning maintenance

Categories: General

This Sunday morning between 7 and 11 am we will be upgrading our printing tracking solution Papercut to v14.1. Upgrading the server side components will take place first, this phase is expected to be completed by about 9 am.  This will then be followed by site visits to the public printing release stations throughout the campus to complete the upgrade.

Each of the following servers will be off-line for about 10 minutes, each between 7 and 9 am or so, they include:

  • Papercut
  • Willow
  • Spruce
  • Bombay
  • Beech
  • Walnut

We also expect about 30 minutes of interruption to the “web print” service during this period.

Printed jobs will be queued up and automatically resubmitted during the service interruptions to the print servers.

There are several new features and fixes to known problems available in this release, additional details are available here:  http://www.papercut.com/release-history/.

Sunday morning maintenance

Categories: Midd Blogosphere

This Sunday morning between 7 and 10 am we will be performing some fine-tuning of our Internet gateway routers and firewalls that will include some Internet routing prioritization and optimization as well as some firewall configuration changes.  We do not expect any noticeable interruptions of services but are performing this during our maintenance window as a precaution.

Sunday morning maintenance

Categories: Midd Blogosphere

Between 7 and 9 am we will be upgrading our Internet firewalls.  While the Internet firewalls are a pair with failover, there can be an up to 30 second interruption of service as each failover takes place.  We are expecting 3 less than 30 second Internet service interruptions during this period.

Between 8 and 10 am we will be re-routing connectivity to a specialized video conferencing network segment, the video conferencing service will be off-line during much of this window.

Between 8 and 9:30 am we will be upgrading Web Help Desk, there will be a less than 10 minute service interruption during this period.

Sunday morning maintenance

Categories: Midd Blogosphere

This Sunday morning we have a number of maintenance activities planned.

  • Between 6 am and 10 am Digital Collections at Middlebury / CONTENTdm (middarchive.middlebury.edu) will be off-line in order to upgrade to version 6.6.
  • Between 7 am and 8 am there may be a less than 5 minute interruption of DNS and DHCP services as the underlying systems for these services are upgraded.  As these services are part of a high availability configuration, we expect a minimal if any impact to end users.
  • Between 7 am 10 am we will be testing the failover of high availability components of our network that include building aggregation switches and redundant uplinks for the below buildings, no service impact is expected:
    •     Service Building
    •     Axinn
    •     Public Safety
    • Between 8 am and 10 am we will be evaluating some Internet routing options that may result in isolated, intermittent Internet sites being reachable, we expect this impact to be short lived and not wide spread.
  • Between 8 am 10 am we will be running some network/server security tests that we do not expect to have a noticeable impact.

We appreciate your patience as we strive to keep our network and systems operating optimally.

Sunday morning maintenance

Categories: Midd Blogosphere

This Sunday morning between 7 and 8:30 am we will be performing maintenance on one of the supporting database servers of the College primary web sites (www.middlebury.edu, www.miis.edu).  As the supporting databases are part of a high availability cluster we do not anticipate a service interruption but are performing this activity during our established maintenance window as a precaution.

Sunday morning maintenance

Categories: Midd Blogosphere

This Sunday morning between 7 and 8:30 am we will be performing maintenance on one of the supporting database servers of the College primary web sites (www.middlebury.edu, www.miis.edu).  As the supporting databases are part of a high availability cluster we do not anticipate a service interruption but are performing this activity during our established maintenance window as a precaution.