Author Archives: Billy Sneed

Systems Maintenance this Sunday, February 5th, 2017

During our regular maintenance window this Sunday, February 5th from 6 am – 10 am EST we have the following activities scheduled:

 

  • The PaperCut printing management system will be down for up to 1 hour. During the service outage printing will be unavailable.
  • There will be a number of servers rebooted for patching. Each will be unavailable for up to 15 minutes.
    • WordPress servers, for both Monterey and Middlebury
    • CAS servers, providing the Central Authentication System for users accessing many Middlebury resources
    • MiddMedia
    • The GO service

 

We appreciate your patience as we continuously strive to keep our systems functioning  optimally.

 

Regards,

Billy

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Systems Maintenance this Sunday, January 29th

During our regular maintenance window this Sunday, January 29th from 6 am – 10 am EST we have the following activities scheduled:

 

  • The DNS/DHCP servers will be patched in Monterey and Middlebury. There is no expected service outage as we leverage system redundancy during the upgrade process.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Systems Maintenance this Sunday, December 4th, 2016

During our regular maintenance window this Sunday, December 4th, 2016 from 6 am – 10 am EST we have the following activities scheduled:

 

  • There will be brief network outages at Painter House while the building circuit is changed.
  • There will be a change to the wireless infrastructure that may require remote access points to reboot.
  • The servers hosting the Mediawiki and GO (both go.middlebury.edu and go.miis.edu) applications will be upgraded. There will be some brief service outages related to the upgrades.
  • There will be a brief network outage for offices in the 700 Exchange St building while the circuit is changed. The data center will not be impacted.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Systems Maintenance this Sunday, Oct 30th

During our regular maintenance window this Sunday, October 30th  from 6 am – 10 am EST we have the following activities scheduled:

 

  • DNS servers will be upgraded in VT and CA. There will be no service outage but there may be some delays in DNS resolution for up to 45 minutes during the maintenance window.
  • Border firewalls in VT will be upgraded. Taking advantage of the highly available configuration, there will be no service outage associated with this maintenance.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

@MiddInfoSec: Phishing Alert — “Notice!!!” or “Verify”

A phishing email message was sent to many @middlebury.edu mailboxes today with a subject line of “Notice!!!” or “Verify”.  DO NOT RESPOND ON THIS MESSAGE!

The phishing email message is an attack designed to trick people into disclosing their username and password.  Do NOT follow the instructions in the message, as it could lead to your Middlebury account being compromised.

For further assistance, please call the Helpdesk at x2200.

Here’s a sample of the phishing email message:


College Of Middlebury, would be having maintenance as from 12 midnight which your present password would expire due to maintenance updates.

 

To avoid suspend login error Submit HERE

 

Failure to comply admin would suspend your account due inactive response.

 

Thank you,

IT Department


Changes to Spam filtering at Middlebury

Middlebury ITS is preparing to introduce a new email security service. Over the next few weeks, ITS will begin routing Middlebury email messages through Microsoft’s email message security service, Exchange Online Protection. Microsoft’s service will perform spam filtering, anti-virus, and other security checks on inbound and outbound Internet email.

 

The way you ACCESS email WILL NOT need to CHANGE in order for you to benefit from this service. Outlook and Outlook Web Access, for example, will continue to behave just as they always have.

 

How you ALLOW or BLOCK email from specific senders WILL CHANGE. With Exchange Online Protection, you will be able to manage blocked and allowed senders right from within Outlook and Outlook Web Access, using the Safe Senders and Junk Mail tools. For tips on how to use Safe Senders and Junk Mail, please see the following Microsoft articles:

 


Middlebury ITS Helpdesk