Author Archives: Billy Sneed

Systems Maintenance this Sunday, Dec 20th

During our regular maintenance window this Sunday, Dec 20th from 6 am – 10 am we have the following activities scheduled:

 

Recently, Windows 10 computers have been unable to connect to the MiddleburyCollege wireless network on campus. To address this and other issues, we plan to push a new security configuration for MiddleburyCollege wireless network. (No changes will be made to the other wireless networks.) Your device will likely prompt you to accept a new certificate and/or re-enter your credentials the next time you try to connect. If, after doing so, you encounter any connection difficulties, please contact the Helpdesk.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Systems Maintenance this Sunday, Dec 6th

During our regular maintenance window this Sunday, Dec 6th from 6 am – 10 am we have the following activities scheduled:

 

  • The client based VPN service at the VT campus will be relocated between data centers. There will be 2-3 VPN service outages during the moves, each lasting up to 30 minutes.
    • Active VPN sessions will be disconnected during the service outages, but will be available to reconnect after the maintenance window.
  • The labs and offices in the Sunderland building (VT campus) will have 2-3 network outages each lasting up to 15 minutes.
  • The offices in Carr Hall (VT campus) will have 2-3 network outages each lasting up to 15 minutes.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Systems Maintenance this Sunday, Nov 8th, 2015

During our regular maintenance window this Sunday, Nov 8th, 2015 from 6 am – 10 am we have the following activities scheduled:

 

  • Our DNS and DHCP servers will be upgraded in Middlebury, VT and Monterey, CA. No service outages are anticipated.
  • We’ll be removing unneeded network devices in two data centers on the VT campus. There may be very brief outages of Internet service, on the order of a few seconds.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Systems Maintenance this Sunday, Oct 25th

During our regular maintenance window this Sunday, Oct 25th from 6 am – 10 am we have the following activities scheduled:

  • One of our two Internet circuits will be down for maintenance and upgrades from 7am to 10am. We have sufficient redundancy between providers that there will be no Internet outage during this maintenance. Some sensitive systems will alert as routing paths change during failovers.
  • The ability to setup new VDI sessions will be down for about 10 minutes during server maintenance

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Systems Maintenance this Sat & Sun, Sep 12th-13th, 2015

During our regular maintenance window this Sunday, Sep 13th, 2015 from 6 am – 10 am we have the following activities scheduled:

  • We will be upgrading the hardware for our DNS and DHCP servers. While there is always risk involved during systems maintenance, there is no expected service outage as we leverage system redundancy during the upgrade process.

ITS, in collaboration with functional staff from across the college, has tested Internet Explorer 11 against our primary business systems, including, but not limited to, Banner INB, Banner Web, Nolij Web – Document Management System, Hyperion reporting and the college’s main website.

Internet Explorer 11 will be available for installation beginning Saturday, September 12th. Detailed installation instructions will be required for Hyperion reporting workspace users – these instructions will be available Friday, September 11th and sent to all faculty and staff via e-mail.

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

Systems Maintenance this Sunday, Aug 30th

During our regular maintenance window this Sunday, August 30th  from 6 am – 10 am we have the following activities scheduled:

 

  • Our Exchange email environment will receive the latest patch from Microsoft (Cumulative update 9)
    • There is no service outage planned with this maintenance, though active Outlook Web Access (webmail) sessions may be prompted to re-login

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Systems Maintenance Sunday, Aug 9th

During our regular maintenance window this Sunday, Aug 9th  from 6 am – 10 am we have the following activities scheduled:

 

  • The wireless controllers will be updated on the Vermont campus
    • Between 6:00am and 7:30am all wireless access points on campus will be rebooted, resulting in up to 15 minutes of wireless connectivity downtime throughout the Vermont campus, Bread Loaf and the Snowbowl.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College