Cynthia Slater

Posts by Cynthia Slater

 
 
 

Key Survey Scheduled Downtime on Nov 22 for Upgrade to version 8.6

Categories: Midd Blogosphere

KeySurvey LogoThe following information is important only for individuals having a Key Survey account used to create, distribute, and work with surveys and response data.

WorldAPP (our Key Survey host) is excited to announce that your Key Survey / Form.com account will be upgraded to the new software version 8.6. on  Saturday, November 22nd, 2014, between the hours of:

EST:   1 AM and 10 AM / GMT:    6 AM and 3 PM

Loaded with variety of new features, this latest software update introduces many of the advanced task management and workflow capabilities that you, our customers, have asked us for.

Please note that your account may be unavailable during the system upgrade. Your respondents attempting to access surveys, forms or reports will receive a friendly notification of the system maintenance in progress. Once the maintenance has been completed, the application and all survey/form/report links will be accessible.

To learn more about version 8.6 software release ahead of time, visit the Fall ’14 Release Promo page.

If you have any questions about this update please feel free to contact support@worldapp.com.

Key Survey Mobile App Update Now Available

Categories: Midd Blogosphere

KeySurvey LogoThe following information is pertinent only for individuals having a Key Survey account used to create, distribute, and work with surveys and response data.

Message text (excerpt) from WorldAPP’s Customer Care team, dated 10/21/14:

New updates for Form.com Mobile v4.0 and Key Survey Mobile v4.0 are now available for download.

What’s New: This latest software update provides enhanced ability to capture data from your mobile device while offline and offers improved data synchronization technology with a faster automatic data upload frequency rate when online – now, every 5 minutes.

Before downloading the update, please be informed that:

• Legacy versions of the Form.com Mobile and Key Survey Mobile apps will continue to operate, however, we highly recommend installing the latest update to receive the best possible performance.
• We advise performing a final synchronization request to ensure all data is uploaded to the server. Failure to do this could result in data loss.
• If you are still working from the WorldAPP Offline branded mobile app, it is recommended that you install the new mobile app (Form.com Mobile for Form.com accounts, Key Survey Mobile for Key Survey accounts), as WorldAPP Offline will no longer be supported. Follow these 4 simple steps for a smooth transition to the new app.

As always, WorldAPP’s support staff can assist with questions you may have.

 

 

Key Survey Scheduled Maintenance & Downtime on July 5

Categories: Midd Blogosphere

KeySurvey LogoThe following information is important only for individuals having a Key Survey account used to create, distribute, and work with surveys and response data.

WorldAPP is excited to announce that our Key Survey / Form.com application will be upgraded to the new version 8.5 on Saturday, July 5th, 2014, between the hours of:

EST:   1 AM and 9 AM / GMT:    6 AM and 2 PM

Please note that your account will be unavailable during the system upgrade, (including all surveys, forms, voting and reports).  Your respondents attempting to access surveys/forms or reports will receive a friendly notice of the system maintenance in progress.  Once the maintenance has been completed, the application and all survey/form/report links will be accessible.   We appreciate your patience and apologize for any inconvenience this may cause.

What’s new in version 8.5?  This update is intended to enhance application capabilities and provide more powerful functionality, as well as introduce the Key Survey and Form.com Mobile apps.  Here are a few resources provided by WorldApp to help you get familiar with the new features and offerings:

Drupal, Moodle, WordPress, Mediawiki & More: Upcoming workshops

Categories: Midd Blogosphere

The LIS summer workshop schedule is now available.  Visit go/lisworkshops to view offerings for May through August and sign up for topics of interest.

We’re happy to be able to offer new, expanded website work sessions where you can get help with any of your websites — whether in Drupal, Moodle, Mediawiki or WordPress — we’ll have staff on hand who can help with all of these!  We’ve scheduled regular opportunities throughout the summer so you can plan ahead.  You’ll find a few Drupal introductions as well, covering basic website skills for those just starting out.

Do you prefehttp://go.middlebury.edu/lyndainfor to learn on your own?  Summer can be a great time for professional development.  Check out lynda — a fabulous online learning resource that uses short videos to help you acquire new business and technology skills.  Lynda is also available off-campus and does not require VPN, so no fair trying on that excuse; simply use http://go.middlebury.edu/lynda to go directly to Middlebury’s login portal and give it a whirl.

Get Help with Drupal, Moodle, Mediawiki & WordPress — One Stop Shopping!

Categories: Midd Blogosphere

Help balloonDo you maintain a website in Drupal, Moodle, MediaWiki, or WordPress?  LIS is now offering expanded work sessions that cover all four of these web applications, providing you with “one stop shopping” when you need website assistance.  Staff from Web Application Development, Curricular Technology, and User Services will be close by to lend a hand with your projects.

Our first expanded session will be offered Wednesday, April 30 at 3:00 pm.  Please let us know you plan to attend; use our convenient online signup form.

LIS Workshops for March – April: Google Analytics, Drupal and Video-based Learning

Categories: Midd Blogosphere

Our current workshop schedule is now available.  Visit go/lisworkshops to view upcoming offerings and sign up for topics of interest.  Choose from Drupal introductions that cover basic web site maintenance skills, work sessions where you can get help with specific questions about how to improve your departmental web site, as well as Google Analytics to learn how to unlock the mysteries of your website’s traffic patterns.

We are also offering several opportunities to learn how to access and use  lynda.com  — Middlebury’s fabulous online learning resource that uses short videos to help you acquire new business and technology skills.  Anyone who is unfamiliar with this “no-cost-to-you” training benefit is missing out!

Lynda’s recently added courses include such varied topics as “Up and Running with Excel What-if Analysis,” “Delivering Employee Feedback,” and “The Art of Photoshop Compositing.”  Watch a single video or work through an entire course, but be warned — it’s addictive.

Announcing the new LIS Help & Support site — the gateway for great help

Categories: Midd Blogosphere

AnnounceThanks to the hard work of the LIS Education and Training team, LIS now offers a help gateway that collects great resources from all corners of our department and makes it easy for you to find what you need.  You’re also quite likely to discover some new tools and ways to learn about technology and library resources along the way.  Don’t take our word for it — visit go/lishelp and see for yourself.  Here are just a few things you can do:

  • Search LIS web pages and wiki lore to get answers to your questions.
  • Submit a HelpDesk ticket to request assistance or search the FAQ database for answers.
  • Find who in LIS can help you.
  • Use quick links to access “how to” information tailored to different audiences.
  • Check systems status.
  • Learn how LIS can help you acquire more technology and library skills.