Mary Backus

Posts by Mary Backus


Alert Regarding New Phishing Emails

Categories: Midd Blogosphere

We have been alerted to some new phishing emails which have been received here at Middlebury. One example is:

Subject: (IRS) Identity Protection
Internal Revenue Service.
Your 2014 1098-T tax Form is now available electronically on Banner Self-Service.

Update your IRS E-file immediately, click here to –
For your protection, this link would expire in six hours.

These messages are NOT legitimate. Please do NOT click on the provided link or disclose any information to the Google form linked to from the message. These messages can be very cleverly disguised, but we will NEVER ask for any identification information via email, so always remain wary of any such email. More information is available at

Telephone System Outages – February 4th, 2013

Categories: Midd Blogosphere

The telephone outage that began early this afternoon was cleared as of approximately 3:30pm. If you are still experiencing problems, please let us know via email

Middfiles is now available for use

Categories: Midd Blogosphere

We are pleased to announce the new middfiles structure is now up and available for use!
Please note the following changes:

You can now access middfiles at:

-for Windows/PC users – PLEASE RESTART/REBOOT your computer first – then you should not have to make any changes, but the new path is \\\middfiles

-For Apple/Mac users – you will have to use the new server names & paths listed below.

afp:// (for home directories- your personal folders)

afp:// (for ORGS – your department folders)

afp:// (for classfolders and curricular resources)

afp:// (for software, studentorgs, committees, specialprojects, and others not mentioned above)

For more information on file servers and connections contact the helpdesk.

Lisa Terrier named Helpdesk Manager – Service Requests

Categories: Midd Blogosphere

Lisa Terrier has been promoted to Helpdesk Manager – Service Requests. Lisa has been working in Service Requests for several years, and she was previously the manager of the Labs and Distribution workgroup. The other members of the Service Requests group, Nate Burt, Cindy ‘Pij’ Slater and Mack Roark will report to Lisa, along with the successful candidates for our two open positions. Lisa joins the team of managers in User Services: Peggy Fischel, Joe Durante, Dan Frostman and Petar Mitrevski.
Please join me in congratulating Lisa on this well deserved promotion.

Middfiles maintenance and restructuring

Categories: Midd Blogosphere

Middfiles will be unavailable this Sunday June 3 from 7am- noon EST for maintenance. During this time we will be re-architecting middfiles into 4 separate servers to minimize future disruptions and speed up future recovery processes.

PC/Windows users should not experience any changes.

Apple/Mac users who have drives mapped to middfiles will need to know the names of the new servers to re-connect. We will send out the changes in a future message and we will also post them to our outage/alerts page at

Middfiles Problem Update

Categories: Midd Blogosphere

We are still working to fully resolve the issue but if you are using a Windows computer, services to middfiles are currently available.

For Mac computers: Middfiles is also now available for Mac users

How to connect to MiddFiles via SMB on a Mac

1. Open the Finder by clicking on the desktop
2. From the ‘Go’ menu select ‘Connect to Server’
3. In the Server Address field type smb://
4. Click ‘Connect’
5. Complete the Authentication dialog box as follows (Connect as Registered User):
• In the Name field type your Middlebury username
• In the Password field type your Middlebury password
6. Click ‘Connect’

Middfiles Problem

Categories: Midd Blogosphere

We have been experiencing recurring issues with Middfiles since Monday, April 2nd. We are working with Microsoft to identify the source of the problem and fix it.