Mary Backus

Posts by Mary Backus

 
 
 

Outlook Issues on 12/15/2014

Categories: Midd Blogosphere

Some people are experiencing issues with Outlook today. We are aware of the issue and working to resolve it.

Update: Based on information from Microsoft, we have taken steps to resolve the issue. Please try again to login to Webmail or your Outlook client, and see if it is resolved for you.

Some slowness in network server access expected today

Categories: Midd Blogosphere

We’re seeing an abnormally high level of traffic between our storage systems across data centers. The result of this is the user community will occasionally see slow data transfers. E.g. Opening or saving files to the network, retrieving email, mounting shared drives, etc… We expect to reach normal levels within the next 24 hours.

Brief network interruption at noon on Wed 8/20/14 – north side of campus

Categories: Midd Blogosphere

At 12:00PM (noon) today, 8/20/14, maintenance in the Carr Hall Data Center will interrupt some wired and wireless connections for the north side of campus. This interruption will last approximately 15 minutes.

Alert Regarding New Phishing Emails

Categories: Midd Blogosphere

We have been alerted to some new phishing emails which have been received here at Middlebury. One example is:

Subject: (IRS) Identity Protection
To:
Internal Revenue Service.
Your 2014 1098-T tax Form is now available electronically on Banner Self-Service.

Update your IRS E-file immediately, click here to –
For your protection, this link would expire in six hours.

These messages are NOT legitimate. Please do NOT click on the provided link or disclose any information to the Google form linked to from the message. These messages can be very cleverly disguised, but we will NEVER ask for any identification information via email, so always remain wary of any such email. More information is available at http://go.middlebury.edu/phish

Telephone System Outages – February 4th, 2013

Categories: Midd Blogosphere

The telephone outage that began early this afternoon was cleared as of approximately 3:30pm. If you are still experiencing problems, please let us know via email telecom@middlebury.edu.

Middfiles is now available for use

Categories: Midd Blogosphere

We are pleased to announce the new middfiles structure is now up and available for use!
Please note the following changes:

You can now access middfiles at:

-for Windows/PC users – PLEASE RESTART/REBOOT your computer first – then you should not have to make any changes, but the new path is \\middlebury.edu\middfiles

-For Apple/Mac users – you will have to use the new server names & paths listed below.

afp://myhome.middlebury.edu (for home directories- your personal folders)

afp://orgs.middlebury.edu (for ORGS – your department folders)

afp://classes.middlebury.edu (for classfolders and curricular resources)

afp://shed.middlebury.edu (for software, studentorgs, committees, specialprojects, and others not mentioned above)

For more information on file servers and connections contact the helpdesk. helpdesk@middlebury.edu

Lisa Terrier named Helpdesk Manager – Service Requests

Categories: Midd Blogosphere

Lisa Terrier has been promoted to Helpdesk Manager – Service Requests. Lisa has been working in Service Requests for several years, and she was previously the manager of the Labs and Distribution workgroup. The other members of the Service Requests group, Nate Burt, Cindy ‘Pij’ Slater and Mack Roark will report to Lisa, along with the successful candidates for our two open positions. Lisa joins the team of managers in User Services: Peggy Fischel, Joe Durante, Dan Frostman and Petar Mitrevski.
Please join me in congratulating Lisa on this well deserved promotion.