Author Archives: Margaret Fischel

Important Announcement from Information Technology Services

Telephone System Replacement at Middlebury and Monterey campuses and Washington, D.C. office

  • Middlebury campus PBX is 20 years old, past end-of-life, operating with elevated risk
  • Realize modern unified communication features to enhance user-friendliness, efficiency
  • Integrate calling between Middlebury, Monterey Washington, D.C. office
  Cisco Systems Unified Communications
  • Provides voice, video, conferencing, desktop collaboration, instant messaging, presence indication including Jabber softphone and mobile client.
  • New voice mail system with email integration for all.
  • New telephones, or headsets for those who choose to use soft-phone application.
  • Customized online user training for Cisco phones and Jabber softphone client.
  • Professional trainer to conduct end-user training for Middlebury campus department liaisons.
  • Middlebury campus – October, November, December 2017
  • Monterey campus – January 2018
  • Washington, D.C. office – January 2018

We will keep you informed through MiddPoints updates and in our Unified Communications Project web page.