Author Archives: Chris Norris

Google Apps dropping support for IE8 on 11/15/2012

Internet Explorer 10 launches on 10/26/2012, and as a result, Google will discontinue support for Internet Explorer 8 shortly afterwards, on 11/15/2012. After this date users accessing Google Apps services using Internet Explorer 8 will see a message recommending that they upgrade their browser.

The latest versions of Google Chrome and Firefox are the recommended web browsers for Middlebury’s Google Apps instance.

Read more about this announcement from Google here.

Middlebury Google Apps: Drive = Documents

Over the next several weeks, Google is releasing Google Drive — the newest member of the Google Apps suite, where you can keep everything and share anything. Google Drive replaces and enhances what you know today as your Google documents list.

What is Google Drive? 

With Google Drive, you can securely upload any file or folder to the web and access the most up-to-date versions of those files from anywhere. You can access Google Drive in your web browser and can also download the Drive application to your Mac, PC, Android or iOS devices to seamlessly access files across any of these devices. You will have 5GB of included storage space for your Google Drive. For more information on Google Drive functionality, please see the product overview page or visit

How will Google Drive be made available to Middlebury Google Apps?

Google Drive will become available on an opt-in basis over the next several weeks. Because Google is releasing Google Drive gradually, some users may not be able to get started immediately, but you can request to be notified when Google Drive is ready for you to opt in.

In the coming months, Google Drive will become the default and will replace the documents list as the way for users to access their files and documents. At this time, all users will have access to the desktop sync clients and mobile applications.

How is the Google Drive online interface different from my current Google documents list?

The Google Drive online interface looks similar to today’s Google documents list with a number of improvements, including new ways to organize your files and enhanced search functionality.

Learn more

To learn more about Google Drive functionality, please visit the Google Drive Help Center.


Changes to Google Privacy Policy and Terms of Service

As you may be aware from recent news reports, Google is making a change to the way it handles the privacy policies that govern Google’s online services. You may view the new privacy policy at

This post is intended to help clarify how Google’s upcoming privacy policy changes affect our Middlebury Google Apps “live pilot” instance.

Here are the highlights:

    • Google is getting rid of over 60 different privacy policies and replacing them with one that’s shorter and easier to read
    • Google will continue to maintain our data in strict compliance with the confidentiality and security obligations provided to our Middlebury Google Apps “live pilot” instance (which are different than those for stand-alone Google services)
    • We do permit access to additional Google services through our Middlebury Google Apps “live pilot” instance, so some users may separately receive notifications communicating the new Privacy Policy
    • You can view the new privacy policy at
    • These changes will take effect on March 1, 2012

If you have additional questions about how these changes affect our Middlebury Google Apps “live pilot” instance, please contact!


2012 NERCOMP Annual Conference – The Human Side of IT


This year’s NERCOMP Annual Conference will be held March 12–14, 2012, in Providence, Rhode Island, and – for the first time – concurrently online!

The 2012 NERCOMP Annual Conference delivers content that shapes the future of IT, addressing the overall thematic question: “Does Technology Enhance or Limit Human Interactions?” Thinking about the personal side of IT is important on campuses today as we all struggle to strike the balance between technology and humanity.

Registration is open. Browse the face-to-face and online programs to see what innovative and practical ideas are being presented, and what hot topics will be discussed. Be inspired to take a critical look at where you currently are, and where you can go when you return to campus.

NERCOMP’s mission is to enhance the communication and dissemination of information related to the use of computers, networks and information technology in education, academic research and educational administration throughout the Northeastern United States. NERCOMP is an associate of EDUCAUSE.

A New Look for Middlebury Google Apps

Earlier this year, Google announced a project to bring a new and improved Google experience. Google began rolling out a new look and feel across products to make the interfaces consistent, streamlined, and easy to use. The new look is a permanent change for all Google Apps users and the schedule will be as follows.

Docs: Tuesday December 13, 2011
Sites: Tuesday December 13, 2011
Calendar: Beginning of January 2012

Feel free to write to with any questions!


Google Accounts: How to Enable Multiple Sign-In & More

Now that Middlebury’s Google Apps “live pilot” instance (MGA) has been transitioned to Google’s new account infrastructure, there are a few differences worth noting.

  • Multiple sign-in: If you’d like to be able to sign in to multiple Google accounts in the same browser, you can enable the multiple sign-in setting. This will allow you to sign in to more than one account using the same browser session.
  • MGA from anywhere: You can now sign in with your MGA credentials at almost any Google service, but you will need to fully qualify your Email address. (ex.
  • More Google: One of the things that you may notice post-transition is that you now have access to dozens of Google services that were once only available with personal Google Accounts.

If you have any questions, please email:

Google Apps Account Transition Complete

As noted in January and July, Google is transitioning all Google Apps accounts to a new infrastructure. As of 8/22/2011, the transition for Middlebury’s Google Apps instance has been completed.

What does this mean for me?

Your Middlebury Google Apps (MGA) account now works more like a full Google Account. Your MGA account is now compatible with nearly all Google products that have been enabled. You will have to click-through a new service agreement when you next sign on. For tips about using your account after this transition, visit the Google Help Center.

What if I have registered my address for stand-alone Google services?

If you have been using stand-alone (ie. not MGA) Google services with your address, you have what Google considers to be a “conflicting account” and you will need to rename your account to a address. It is important to remember that Middlebury’s Google Apps instance is considered a “live pilot” and as such, not everyone with a address has an MGA account. Thus, it is possible to have a conflicting account even if you are not using MGA. Again, users with conflicting accounts will be forced to rename their account to something NOT

Can I still access Google’s services for my personal use?

You can choose to maintain a separate account for your personal use of any Google services under a address. If you have multiple Google accounts, the username that appears at the upper right corner of most Google services will help you ensure that you’re using the intended account.

What if I have questions about this?

Please email any questions about this change to