Author Archives: Chris Norris

Changes to Google Privacy Policy and Terms of Service

As you may be aware from recent news reports, Google is making a change to the way it handles the privacy policies that govern Google’s online services. You may view the new privacy policy at

This post is intended to help clarify how Google’s upcoming privacy policy changes affect our Middlebury Google Apps “live pilot” instance.

Here are the highlights:

    • Google is getting rid of over 60 different privacy policies and replacing them with one that’s shorter and easier to read
    • Google will continue to maintain our data in strict compliance with the confidentiality and security obligations provided to our Middlebury Google Apps “live pilot” instance (which are different than those for stand-alone Google services)
    • We do permit access to additional Google services through our Middlebury Google Apps “live pilot” instance, so some users may separately receive notifications communicating the new Privacy Policy
    • You can view the new privacy policy at
    • These changes will take effect on March 1, 2012

If you have additional questions about how these changes affect our Middlebury Google Apps “live pilot” instance, please contact!


2012 NERCOMP Annual Conference – The Human Side of IT


This year’s NERCOMP Annual Conference will be held March 12–14, 2012, in Providence, Rhode Island, and – for the first time – concurrently online!

The 2012 NERCOMP Annual Conference delivers content that shapes the future of IT, addressing the overall thematic question: “Does Technology Enhance or Limit Human Interactions?” Thinking about the personal side of IT is important on campuses today as we all struggle to strike the balance between technology and humanity.

Registration is open. Browse the face-to-face and online programs to see what innovative and practical ideas are being presented, and what hot topics will be discussed. Be inspired to take a critical look at where you currently are, and where you can go when you return to campus.

NERCOMP’s mission is to enhance the communication and dissemination of information related to the use of computers, networks and information technology in education, academic research and educational administration throughout the Northeastern United States. NERCOMP is an associate of EDUCAUSE.

A New Look for Middlebury Google Apps

Earlier this year, Google announced a project to bring a new and improved Google experience. Google began rolling out a new look and feel across products to make the interfaces consistent, streamlined, and easy to use. The new look is a permanent change for all Google Apps users and the schedule will be as follows.

Docs: Tuesday December 13, 2011
Sites: Tuesday December 13, 2011
Calendar: Beginning of January 2012

Feel free to write to with any questions!


Google Accounts: How to Enable Multiple Sign-In & More

Now that Middlebury’s Google Apps “live pilot” instance (MGA) has been transitioned to Google’s new account infrastructure, there are a few differences worth noting.

  • Multiple sign-in: If you’d like to be able to sign in to multiple Google accounts in the same browser, you can enable the multiple sign-in setting. This will allow you to sign in to more than one account using the same browser session.
  • MGA from anywhere: You can now sign in with your MGA credentials at almost any Google service, but you will need to fully qualify your Email address. (ex.
  • More Google: One of the things that you may notice post-transition is that you now have access to dozens of Google services that were once only available with personal Google Accounts.

If you have any questions, please email:

Google Apps Account Transition Complete

As noted in January and July, Google is transitioning all Google Apps accounts to a new infrastructure. As of 8/22/2011, the transition for Middlebury’s Google Apps instance has been completed.

What does this mean for me?

Your Middlebury Google Apps (MGA) account now works more like a full Google Account. Your MGA account is now compatible with nearly all Google products that have been enabled. You will have to click-through a new service agreement when you next sign on. For tips about using your account after this transition, visit the Google Help Center.

What if I have registered my address for stand-alone Google services?

If you have been using stand-alone (ie. not MGA) Google services with your address, you have what Google considers to be a “conflicting account” and you will need to rename your account to a address. It is important to remember that Middlebury’s Google Apps instance is considered a “live pilot” and as such, not everyone with a address has an MGA account. Thus, it is possible to have a conflicting account even if you are not using MGA. Again, users with conflicting accounts will be forced to rename their account to something NOT

Can I still access Google’s services for my personal use?

You can choose to maintain a separate account for your personal use of any Google services under a address. If you have multiple Google accounts, the username that appears at the upper right corner of most Google services will help you ensure that you’re using the intended account.

What if I have questions about this?

Please email any questions about this change to

New infrastructure for Google Apps accounts coming soon!

As noted back in January, Google is transitioning all Google Apps accounts to a new infrastructure. Google had identified July 25th, 2011 as the date that accounts in Middlebury’s Google Apps instance would be automatically transitioned, however we have elected to delay that transition until we have had an opportunity to notify and advise individuals who have conflicting accounts.

If you have not already done so, please review and complete the transition readiness checklist items that pertain to your individual situation as soon as possible.

If something goes wrong for you, send me a note and we’ll work it out together.

Please try to keep in mind that Middlebury’s Google Apps (MGA) instance is considered a “live pilot” and as such, not everyone with a address has an MGA account. Thus, it is possible to have a conflicting account even if you are not using MGA. Users with conflicting accounts will be forced to rename their account to something NOT You can take care of this prior to the automatic transition by resolving your conflicting account (see #2).

PS. Here is the email from Google…

Subject: Changes are coming for your Google Apps account

Hello Google Apps user,

Important changes are coming to your Google Apps account. Your account will soon be converted and start working more like a full Google Account.

What this change will mean for you:

  • Access to many more Google products. You’ll soon be able to use all the Google services that your administrator allows you to access with your account.
  • New sign in option. You will be able to sign in to Google services from the regular sign-in pages (like Your username is your full email address.
  • Data ownership. All data contained in Google Apps accounts continues to be owned by your organization, and is subject to’s terms and conditions. Learn more

Prepare yourself:

  • For more information, we encourage you to review the Transition Checklist. The Help Center also has answers to many common questions (note that you won’t be able to view the full Help Center until you’ve been transitioned).
  • If you have other questions, please contact your administrator.

We hope you enjoy your new improved Google Apps account!

Your Google Apps administrator

Middlebury Access to Gartner Research

Are you interested in the most current and cutting edge information about technology?

The Middlebury campus community can now find out what’s happening in IT with access to research, news analysis and trends from Gartner Inc.

Gartner, Inc. (NYSE: IT) is the world’s leading information technology research and advisory company. Gartner delivers technology-related insight that helps clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is a valuable partner to 60,000 clients in 11,000 distinct organizations. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 4,400 associates, including 1,200 research analysts and consultants, and clients in 85 countries.

Students can benefit by using Gartner to find research for assignments, learn where IT is headed and how it will shape our world, discover an area of interest, or even get ideas on careers. Gartner research enriches the educational experience by providing timely, objective real-world examples and content.

Faculty & Staff can benefit by using Gartner to stay current on IT industry trends. Gartner provides insight to the application of technology to real-world problems and enables understanding of the long-term trends and issues that current and future IT decision makers will face.

Gartner’s research is licensed for use and is accessible at no cost to our students, faculty and staff. To access Gartner, you’ll need to first authenticate using your Middlebury username and password, if you haven’t already.

Access Gartner Research

(Bookmark go/gartner)