Apple Tip- The Kernel Panic

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by Doubleknot.com

We have been bombarded with movies that indicate the possibility of computers running themselves and the world around them like the movie Terminator and then there was The Matrix and then AI. There are rare times with your Mac when you may think there is a “ghost in the machine”.  Your Mac may just restart itself, or spontaneously shut down or become unresponsive (of course, this only happens when you haven’t yet saved important data).  This reaction may indicate a Kernel Panic which is your Mac’s way of signifying that a problem is occurring or “I give up”, hence the shutdown.  The Kernel Panic is not software related; it is from a hardware and/or an external related problem.  There are many variables with hardware/external related issues that could result in the Kernel Panic from defective RAM, corrupt drivers,  hard disk corruption or possibly even  a loose Airport Card.

Software Update  Apple is always stressing the point that often times, issues with your Mac can be avoided simply by updating your software when prompted to.  These software updates may not help you avoid the Kernel Panic, but some do help improve how your Mac deals with issues because they are designed to help alleviate problems by improving your Mac’s tolerance for external issues. Steps to take long before you know there is a problem, for instance- when you get that annoying prompt “Updates Available”.  

So yet again, I jump on the Soapbox and reiterate the importance of performing SOFTWARE UPDATES when necessary.

If you have a Mac with OX S Mavericks or an older operating system like Mountain Lion, Lion or an earlier version, you can get a general idea of what kind of symptoms to look for at the link provided below.  But be forewarned that Apple would now like Mac owner’s to follow the protocol to have a certified Mac Technician or Genius Bar at an Apple Store look at your Mac to determine exactly why the Kernel Panic is happening.  The Troubleshooting instructions found on the link below to determine the source of the Kernel Panic on your Mac is now NOT Recommended by Apple. Simply use this link to determine if a Kernel Panic did occur.

Apple Support

In summary,

        I.            first and foremost- UPDATE SOFTWARE, which in the long run, may help you avoid issues from happening with your Mac.

      II.            A Kernel Panic happens as a result of your computer signifying a problem is occurring which would likely be from external sources not from a software related issue.  

    III.            Last but not least, this also signifies that you need to bring your Mac in to see a specialist, a Certified Apple Technician.

Our Certified Apple Technician to handle all customer Mac issues is Ark Lemal , who can be reached at 802/318-4657 or in the College Bookstore- Monday, Wednesday and Friday each week.

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Apple iPad Workshop

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iPad in Education Workshop

 

 

Please join us as we engage in a conversation and demonstration about the possibilities of iPad in Higher Education with Apple Systems Engineer, Lars Ljungholm on Monday, December 9th.

The Link below will allow you to sign up for a morning 10:00 AM – noon workshop or an afternoon 2:00 – 4:00 PM workshop.

iPad in Education Workshop

Brought to you by LIS and the College Bookstore.

iPad in Education!

Apple Desk Quick Tip!

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Holiday Savings

Saving Money!

Did you know that when you purchase a Panther Rewards Bookstore Gift Card for $250, $500, $750 or $1,000, your Gift Card comes with money added on it automatically- FREE?  For instance, if you purchase a $500 Panther Rewards Gift Card, you get $15 added to it.  You can then turn around and use this Gift Card to purchase an iPad Air (example)  for that special someone and use that additional $15 as savings on the iPad!

Two wonderful things are accomplished with buying smart- first, you save money- bonus, then you are appreciated for your thoughtful gift- double bonus!

 Buy smart, get savings with a Panther Rewards Gift Card.

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MacBook Pro With Retina Displays are in!!

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MacBook Pro Retina Display

MacBook Pro Retina Display

Wow!

Come in and get your new 13″ or 15″ Mac with Retina display. The new 13″ Mac with Retina Display now comes in three choices.

  • MacBook Pro 13-inch with Retina Display: 2.4GHz Dual-core Intel Core i5, 128GB   $1,199.00
  • MacBook Pro 13-inch with Retina Display: 2.4GHz Dual-core Intel Core i5, 256GB   $1,399.00
  • MacBook Pro 13-inch with Retina Display: 2.6GHz Dual-core Intel Core i5  512GB    $1,699.00

The new 15″ comes in these choices.

  • MacBook Pro 15-inch with Retina Display: 2.0GHz Quad-core Intel Core i7  256GB   $1,899.00
  • MacBook Pro 15-inch with Retina Display: 2.3GHz Quad-core Intel Core i7  512GB   $2,399.00

 

 

Homecoming Deal!

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Quick- come by the bookstore for a homecoming deal! Stop by and check out our selection of baseball caps and winter hats. When you purchase a hat you get 15% off a pair of sweatpants. Now that that temperature is cooling down, you’ll want to stock up on these cozy Middlebury necessities! This is a homecoming special that you won’t want to miss!

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Apple Quick Tips

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Disabled copy

What to Do When your iPad,  iPhone or iPod is disabled

We recently had someone, a bored students perhaps, come in and create a passcode on our Demo iPod which locked every customer out who was looking at the iPod’s.  After so many tries of entering the passcode, the iPod then became disabled which allowed no one to open it.  How annoying for customers. But, the good news is that there is an easy fix for anyone who has a passcode on their iPad, iPod or iPhone and was locked out.

The first thing you should realize though is this-

This process completely wipes your device clean and restarts it. What this means is that any and all of your music, movies and all other data is wiped as well.  Make sure your have all this saved on your Mac/PC before anything like this happens if possible.  iCloud is definitely the preferred choice, then you can just restore your device from iCloud. The very least you should make sure of is that you have synced your device with iTunes which can perform the restore as well.  

However, if you have never synced your device with iTunes and you’re not using the benefit of the iCloud, you can perform this easy trick to unlock your device without restoring data.  It will be like a new device.

First- Shut your device off.

Second- Open iTunes on computer.

Third- Get your charging cable plugged into your computer through the USB port.

Next- Hold down Home Button (Without Releasing) while plugging the other end of charging cable into device. Look for “Connect to iTunes” that appears on device before finally releasing Home Button.

Then- Look for “Device in Recovery Mode” in iTunes on computer, then click ok and restore device.

Below is an Apple Support link that can help walk you through restoring and resetting a passcode with iCloud if you used it to back up. 

Apple Support Link

ipad Camera Tricks and Extra Hours

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This week we will have extended weekend hours for Fall Family Weekend! Stop in from to 9am -5pm on Saturday October 12 or  9am-3pm on Sunday October 13 to pick up any of your computer or electronic needs- or to to show your family members the new gadgets you’ve got your eye on!

iPad Retina Display

We also wanted to give you a few tips about using your iPad as a camera. The iPad contains a  5 megapixel iSight camera and when you shoot photos the big, beautiful Retina display becomes a big, beautiful viewfinder — giving you plenty of room to compose your shot. Autofocus, tap to focus, and tap to set exposure functions mean every photo you take instantly becomes frameworthy. With built-in face detection that automatically balances focus and exposure across up to 10 faces, there’s more room for more grins

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Capture and enhance every moment in high quality photos edited in iPhoto.Edit and watch in perfect slow motion to capture that strike out or the perfect Touchdown. Record HD video in full 1080p and with Automatic video stabilization, you get a shaky-free video! The iPad has so many more functions than just a computer substitute or reader. By utilizing the camera options of your iPad you unlock a new world of technological opportunities and  you streamline your need for extra devices. With the iPad, feel free to leave your camera and video recorder at home- you’ve got everything you need at your fingertips all in one device.

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Iphone 5s/iOS7 Tips and Tricks

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With everyone testing out Apple’s new phones and operating systems, there are quite a few tricks that can be picked up along the way to optimize your experience. While we don’t sell iphones in the bookstore, many of our students coming in to buy Apple computers or devices are using the new operating system and we wanted to share a few tips with them.

1. Changing Text Size

When you launch settings, you can go to “General” and then to “Text Size” and drag a slider to adjust until you find the perfect text size for you. The text on the screen changes as you move the slider so you can perfectly see what your chosen size will look like.

2.Continuous Shooting/Burst

This is not completely new for iOS7, but many people do not know about continusous shooting mode. While in the camera app., hold down the shutter button and rather than taking one picture, your phone will continuously shoot pictures and dave them to your image roll. You can use this along the new “Burst” shooting function that allows the iphone 5s to take 10 photos per second.

3.Do Not Disturb

If you bring your phone to class or if you use it as an alarm as you sleep you don’t always want to hear or see push notifications. The “Do Not Disturb” feature was improved on iOS7. Navigate to Settings>Do Not Disturb to silence calls, texts, or other notifications even when a phone is unlocked.

While i think that these are some of the more useful and helpful tips, there are more tips and trick to be found-for more information on these tricks and to see a few more check out this site!

Friday Apple Quick Tips

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Apple marbles

Sometimes, we take so much for granted, like knowing how to open apps on Apple mobile devices and that using an iPod, iPhone or iPad is very similar.  Recently, we were teaching a group of people how to use an iPod and then we were explaining how to use the iPad.   It was more difficult for the generation of people who did not grow up using these devices and were not exposed to their many uses. After playing with both the iPad and the iPod at our demo table and getting over their initial fear of the “unknown”, they were quite impressed with how intuitive Apple has created them. One of them eventually inquired about manuals for the devices.  I am including a link for manuals at the Apple Support site.

http://support.apple.com/manuals/

 At the touch of your fingers, you can automatically create documents and send them by email or even AirPrint them or share what you are working on in the classroom with an overhead projector and even use AirPlay  to display pictures and video you took with your Apple mobile device.  Some long time users still do not know everything that their Apple device is capable of like AirPrint or Airplay. Below are links to learn how easy these are.

http://support.apple.com/kb/HT4356

Apple AirPlay Support

Here is a link to Apple Support for video tutorials, and essential help with your Apple device.

Apple iPod Support

Apple iPad Support

Apple iPhone Support

IOS 7, the latest iOS in the Apple mobile device is a new look on a great design. Below is a link that shows some new features available. 

iOs 7

iOS 7 allows you to switch between apps instantly and resume an app with Multitasking on your mobile device. Below is a link from Apple Support on understanding Multitasking. A great feature when using your device in the classroom.

IOS 7 Multitasking   

If you want to experience the iPod or the iPad, come in an check out our demo table.  You can try them out to see just what they can do.