Tag Archives: upgrades

Adobe Creative Cloud 2017 Now Available

Since the release of the new Adobe Creative Cloud 2017 suite, there have been many requests to install it on college-owned computers and in the public labs for teaching.  We are pleased to let you know that it is now available.

Current Adobe users will need to remove older application versions from their college computers first, then install the new 2017 versions to maintain compatibility with our labs and other colleagues.  To simplify this upgrade process, self service options are now available for both Mac and Windows college-owned machines.

Here are the upgrade steps for college-owned computers:

Windows:

  1. Review details about how to use the self service website.
  2. Login at http://go.middlebury.edu/kss, click Want Software?, then click the link for Install CCUninstaller to remove all older Adobe Creative Cloud applications.
  3. This will bring you to a download history page, wait 10 minutes, check your programs list under your start menu, to see if your Adobe apps are gone.
  4. Reboot your computer.
  5. Login again at http://go.middlebury.edu/kss, click Want Software?, then click the link for Install Adobe Photoshop (Indesign or Illustrator).  Allow at least 15 minutes for the install to begin.

Mac:

  1. Review details about how to find and use the Self Service utility.
  2. Copy the Plug-ins folder from your computer’s Application folder (e.g., /Applications/Adobe Photoshop CC 2015/Plug-ins/) in advance, as the upgrade process may remove existing ones.
  3. Launch the Service Service utility.
  4. In the search field (top right), type 2017, then press Return to show the new offerings.
  5. Click the Install button to run Adobe CC Uninstall – through 2017.0 to remove all older Adobe Creative Cloud applications.
  6. Reboot your computer.
  7. Launch Self Service once again, then search for 2017.
  8. Click Install to run the application installers you need.

Notes:  Adobe Acrobat DC will need to be re-installed if you had it before; it is available through Self Service as well.

Feel free to contact the Helpdesk during our open hours if you happen to hit any road bumps.

ILLiad Web pages down for ILLiad Upgrade

The upgrade is now complete.

The ILLiad web pages will be down from 9:00 am today while we upgrade the ILLiad software to v8.7.  The ILL web site will be inaccessible for only a short time, assuming all goes well with the update.

If anyone has problems after 2:00 pm, please contact Rachel Manning at x5498 or rmanning@middlebury.edu for assistance.

Lion and Middlebury

Apple Inc. released their latest version of Mac OS X last week, version 10.7, otherwise known as Lion.  There are lots of new features in Lion and a clear influence from Apple’s iOS.

Middlebury will not be moving immediately to Lion, rather we will be staying at version 10.6 for the 2011-2012 school year.  Compatibility issues of older machines and applications is the main reason for not jumping immediately to the new OS.  LIS will be conducting system testing over the course of the academic year and deployment is planned for the Summer of 2012.  Not rushing into deploying the new OS will give Lion time to mature as an operating system, working out any bugs or “features” that may effect Middlebury.

Check Go/Lion for the latest news about Lion and Middlebury.

Network upgrade in Athletics complex this Sunday morning

This coming Sunday morning, during the regular maintenance downtime period from 8:00 am to 10:00 am, we will be upgrading network infrastructure equipment throughout the Athletics complex (including the faculty offices, fitness center, natatorium, football stadium,  and rink).  Network service will be interrupted in various locations throughout the complex of buildings as we replace equipment.   All services should be restored by 10:00am.   The rest of campus should not be affected.