Tag Archives: survey

Survey – Question 6

Question 6 – What pieces of the LIS website work, aren’t present or could be improved?
I think this is an important question – and will help us design a better LIS website – but it may need to be tweaked a little to clarify intent.

Can we change “aren’t present” to “does not work” or “not there”? The term “aren’t present” caused confusion during testing.
Change the word “pieces” above to “features”?
Maybe add “(optional)” to the comments column?

Can we clarify the category terms/text? There is some confusion about intent/meaning.

Library guides – change to library research guides and catalog?
Service availability – change to system availability alerts?
Technical documentation – change to computing guides or how-to guides?
Multimedia – what are we asking?
Hours – change to library hours/hours of service?
Project updates – define intent?
Staff accomplishments – this is clear – and important (is it part of staff info?)
Emergency procedures – this is clear – and important
Organizational information – Combine staff stuff, org goals and info into 1 category? Or was the intent to ask about each one?
Tagging – change to tags, reviews, ratings?
Calendars – what are we asking about?
Search – change to search box?
Organizational goals – see above
Staff information – are we asking about the directory?
Is location information referring to buildings and/or people?

Add the following categories?
Wiki and blog?
Help, who to contact for what?

Gathering Feeedback – Surveys etc.

Thanks for a great brainstorming session yesterday, and for submitting survey questions ahead of the meeting. Thanks to Ian for pulling the survey together and for moderating the discussion.
A couple of thoughts:
I saw your comment, Carrie – and I would also be interested in surveying student employees. Can we include them in the LIS staff survey or do we need different questions? They would have much to offer us.

I also think that summer student employees would be a good focus group – what do others think?

In addition to surveys and focus groups (if we do them), are there other existing analytics or stats that could inform our work?

Survey question ideas

These don’t really stand on their own, and they need to be revised for clarity, but I hope they’ll help us in our discussion, at least.

********************

Your area:
Your workgroup:

1. How important is it for you to reach each of these audiences with your web content?
Students:
(Circle one):  Not at all important X X X X X Very important
Faculty:
(Circle one):  Not at all important X X X X X Very important
Staff:
(Circle one):  Not at all important X X X X X Very important
Alumni:
(Circle one):  Not at all important X X X X X Very important
Prospective students:
(Circle one):  Not at all important X X X X X Very important
Other (Who:                      ):
(Circle one):  Not at all important X X X X X Very important

2. What is the most essential feature of your department that you want to convey most immediately on the web?  Share URLs of content on existing LIS site, if applicable.

3. What other features of your department do you want to convey on the web?  Share URLs of content on existing LIS site, if applicable.

4. Is there content from your department on the existing LIS web site that is outdated or irrelevant?  If so, please share URLs if possible.

5. If you add content to the current LIS web site, please tell us how easy you feel it is to add and update content.
(Circle one):  Not at all easy X X X X X Very easy
Why?