Tag Archives: service changes

Upcoming Projects in Davis Library: shifting collections and installing more shelves.

It was announced last fall that the Music Library will be moving from the Mahaney Center for the Arts into Davis Family Library as soon as the semester ends in May. (For more details see http://sites.middlebury.edu/acrosscampus/2010/11/08/music-library-to-davis ) There’s a lot of preparation already under way and continuing in the coming weeks, and some of it may be noticeable to those working and studying in Davis Family Library. Continue reading

Middlebury Google Apps Changes

Over the next few weeks, Google will be making some changes to the Google Apps infrastructure that may affect you.

If you have used your Middlebury email address to sign up for “consumer” Google services, you will have to change the email address associated with those services to a non-Middlebury address. “Consumer” Google services are common web-based applications from Google such as: Alerts, Blogger, Books, Docs, iGoogle, Maps, Picasa Web Albums, Reader, Sites, Translate, and many others.

If you have an existing Middlebury Google Apps account, it will be automatically transitioned to the new Google Apps infrastructure. While your access to Middlebury Google Apps services won’t be affected by this change, the first time you log into Middlebury Google Apps after your account has transitioned, you will have to accept a new terms of service agreement.

If you have any questions, please contact gadmin@middlebury.edu for more information.

Chris Norris
LIS Administration

VoIP comes to the Snow Bowl

Telephone Services recently installed a new voice over IP telephone system at the Middlebury College Snow Bowl.  It is an Aastra MX-One Lite telephony server which integrates fully to the main campus Aastra (Ericsson) phone system.  Next time you need to call the Bowl just dial SNOW (7669).

Our local contractor, Business Telephone Systems, working with our telephone system vendor, Black Box Network Services, installed the new server and phones in late September.  We are using the existing campus fiber network that was connected to the Bowl in the spring of 2009.  Howie McCausland and I tested the voice quality over the fiber with the vendor this past August.  Our network passed the test with flying colors.

The Snow Bowl now has a combination of IP phones in the offices and analog lines elsewhere.   The two major requirements for the new system were that it had enough analog trunk lines to accommodate the telephones at the lift load and unload stations and that the system not need dedicated bandwidth on the fiber.  A POE switch was installed to keep the IP phones going during a power outage, and in the event of a network outage the phones will failover to one of the four telephone company analog trunks remaining.

Fall Thesis Carrels

Seniors who are currently enrolled in 500, 600, or 700 level thesis/project work are eligible for a thesis carrel. If you register for one of these classes AFTER Tuesday, September 7th, please stop by the Davis Family Library circulation desk to make sure you have been updated in our library system.
NEW AND IMPROVED! You may sign up ONLINE for your thesis carrel starting at 7 am on Monday, September 13th. Instructions can be found here. We have tested this new procedure and expect it to work. If for some reason it does not, we will communicate an alternate plan later that same day. For a carrel at either the Music or Armstrong Library, please go directly to that circulation desk on Monday the 13th to reserve.
Additional information can be found on the Thesis Guide website (go/thesis).

New replacement charges for lost items

LIS is making changes to our default replacement charges for lost library materials. We calculated the average cost of both books and DVDs over the past three years. To that average, we have added $20 for processing and labeling. The new replacement fees are as follows:

Books and music scores: $70 (previously $100)
DVD and other media: $45 (previously $40)
Browsing books remain unchanged at $30
ILL and NExpress items will remain unchanged at $100
Equipment costs will vary, depending on the item

Along with this change, we will no longer be accepting replacements provided by the patron. This practice has proven to be time consuming for staff, and does not always guarantee an exact replacement of the lost item. Please comment below or email questions to library_circulation@middlebury.edu.

Renewals now allowed on overdue books

Circulation is pleased to announce that renewals are now allowed on most items, even if they are overdue. Renewals are possible online via My MIDCAT or in person at the Circulation Desk. This new policy does NOT apply to equipment, inter-library loans, items on reserve, or items with holds. So that these restricted items will still block borrowing and renewal privileges, they will generate a billing notice as soon as they become overdue.

New Delivery Options for NExpress and ILL: Armstrong Library Pick up.

We have made the Armstrong Science library an official pick up location for ILL and NExpress materials.  If you select Armstrong delivery, your requested materials will be automatically sent to the Armstrong Science Library for pick up when they arrive at Middlebury.

This is now possible for both NExpress and interlibrary loan materials.  However, selecting this option is done very differently in each system.

  • For NExpress the choice is made each time an item is ordered, through a drop-down menu.  Select Armstrong Science library from the list of available pick up locations.  go/NExpress
  • For ILLiad, the choice is made at registration.  In order for a current ILLiad user to change their preferred delivery location in ILLiad, you will need to update your contact Information in the Tools menu in ILLiad.  Click on “Edit My Contact Information” and select Armstrong Science Library as your “Delivery Site” to take advantage of this new service.  You can return to regular pick up at the Davis Family Library at any time by returning to ILLiad and changing your selected delivery site back to Davis Family Library.   go/ill

Please contact mdyill@middlebury.edu with any questions.