• Serve as main contact persons for questions about their sections of the site
• Ensure their section of the site is current and accurate (which may involve delegating tasks to others).
• Be aware of formatting, style, and other conventions used on the LIS/College web site and follow them when making changes.
• Keep current with the necessary skills and tools do this (or receive training)
• Consult with stakeholders before implementing major refresh & enhancements.

The team has created a wiki page (go/liswebcm) that  describes the role of the content manager, lists the names of content managers and the areas for which they are responsible, describes tools they can use to maintain content, and includes an FAQ section for anyone who may visit this page looking for answers. There is now also a “Problem with this Page?” link on each LIS page which can be used to communicate with the content managers about issues with pages such as broken links, misspellings, outdated content, etc.

We’d like to emphasize that content managers are not the only ones who make contributions to and work with the LIS website. The purpose of this contact list was to create quick access to specific “go-to” people responsible for the major parts of the site so that LIS staff would not have to spend much time determining whom to contact with questions.

If you have responsibility for a sub-section of the website, your content manager is not superseding you–you’re still responsible–but now you will hear from your content manager when you have to fix broken links, or when a design change needs to be made. More granular permissions for LIS pages in Drupal are managed using web data groups.

I’ve prepared a spreadsheet of MCMS editing permissions for the LIS website. This also includes the Telephone Services site, which is under /administration, rather than the rest of the LIS site, which is in /academics. The permissions are structured as a hierarchy, so if you are in the “(middcms) www – academics – lis” group, you can edit anywhere within the LIS site.

Here are what the roles means:

• Channel Manager: can edit anywhere, approve all changes, and change the IA.
• Editor: can make changes and publish their changes. Can approve changes by others.
• Author: can make changes, but cannot approve changes for publication.
• Resource Manager: can upload files (images/documents).
• Subscriber: can view content (used for content in restricted channels).

Google Analytics

We only came up with 2.5 questions that we want answered by looking at the analytics. Do you have other suggestions for things we could look at? What are some key resources or pages on the site that we want to look at click paths to? To refresh everyone, here are the questions we came up with:

1. What are the top 5 search terms, specific to the LIS site?
2. What are the top 5 pages on the LIS site?
3. What are the common click paths to [resource] on the LIS site?