LIS Website Team Update: UNA

Jess Isler — Thu, 05 Jan 2012 14:23:46 +0000

This is an update on the LIS Website Team’s progress toward the User Needs Analysis (UNA) piece of our charge. Right now we’re sharing the results and suggested changes that emerged from the UNA with the LIS Content Managers for the 4 primary LIS Homepages (Curricular Technology, Helpdesk, Library, & LIS).

The UNA results were based on a handful of participants in focus groups and a relatively small number of responses to webpage pop-up surveys (particularly for certain web pages). We are now turning our focus to designing Usability testing (likely based on the format used by the original Website Team). We hope to achieve better participation for this phase of our assessment. We’ll wait to share the results of our UNA until Usability testing is complete and summarized, effectively sharing all the new LIS Website assessment data at once.

Help us make the LIS website better!

Barbara Merz — Wed, 26 Oct 2011 16:37:54 +0000

We’re temporarily adding pop-up surveys to four of our main web pages. Not everyone will see a survey, but if you are one of the lucky chosen ones, we urge you please to say “yes” and share your feedback. If you do, at the end of your use of the selected page, you’ll be asked 5 short questions – really basic stuff like “What were looking for?”, “Did you find it?” with a chance to tell us what you hoped to find if you didn’t!

The pages we’re checking are go/lis go/lib go/helpdesk and go/ct

Thank you for your help. The results of this and other user needs analysis activities (UNA) will be shared with LIS in a future posting.

The LIS Website Team.

Library & Information Services » 4q survey

LIS Website Team Update: UNA

Help us make the LIS website better!