For Staff & Faculty: One Stop Shopping for Department & Course Website Assistance

Help Key

Need to make changes to your departmental web page?  Could you use a hand with your course website or blog?  Have questions about moving your webforms to our new secure server?  Do wiki formatting woes keep you awake at night?  We have the solution — a peaceful place where you can work on your pages AND get your questions answered.  Sign up for a Website Maintenance Work Session (or two).  Staff from Information Technology Services (ITS) and Academic Technology will be available to answer your questions and help you troubleshoot problems. These are not formal workshops — please bring your work, your questions, and yourself!

Our first session will be offered Tuesday, September 16 at 9:00 am in Davis Family Library, room 105.  Visit go/techworkshops to view the rest of the fall semester schedule.  Please use our convenient online signup form to let us know you what session(s) you plan to attend.

The ABC of Blu-ray: Foreign Region Blu-ray in classrooms

Our classrooms support the playback of DVDs from any region of the world. However, this is not the case with Blu-ray discs. Blu-ray discs come in four “flavors” based on their region: Region Free, Region A, Region B, Region. C Currently, our classrooms support the playback of Region Free and Region A Blu-ray discs. (See the Regions section of this page for more info on Blu-ray regions: http://www.blu-ray.com/movies/info.php).

At this time Media Services does not support the playback of Blu-rays from regions B and C in classrooms.

The Library does not order titles on Blu-ray from regions B and C and it does not maintain a library of titles of them.

If you have purchased a Region B or C Blu-ray disc that you need to use in class, please check the existing collection to see if we have the title in Region A. If not, the Library can attempt to purchase the (A) American region. Please use this form to request the purchase.

Even though equipment to play Blu-ray discs from any regions exists, it is not easy to use and it is unreliable. The procedure to project a blu ray of another region (B or C) is a complex procedure and will effect the ability for another person to play Blu-ray discs. In addition, the need for a remote control also adds a layer of complexity. Power outages also adversely effect the players settings and may make playback impossible.

For the reasons outlined above media services does not, at this time, support Blu-ray discs from region B or C.

We hope this will change in the future, and we will announce an update on this blog when that happens.

Sincerely,
Stewart Lane and Petar Mitrevski
Media Services

Interested in learning more about Banner? Join the Ellucian Commons.

Are you interested in learning more about Banner?  Have questions about best practices?  Want to connect with colleagues at other Banner schools to learn how they have addressed challenging problems?  Consider joining the Ellucian Commons.

Some of you may remember the older Sun Guard Higher Education ListServ that used to allow Banner schools and users to communicate, collaborate, and stay connected.  Although some of those older ListServ threads still exist they have largely been replaced and augmented by the new Ellucian Commons system.

From the Ellucian Commons website – “…The Commons is an online community where Ellucian customers, partners, and employees can share experiences, ask questions, find answers, and connect to a collaborative and informed network.  Articles, news, blogs, best practices, reference materials, document libraries, discussion threads, and more provide the community with tools to share, learn, explore, and create.”

See more at: http://www.edu1world.org/submitform/CommonsInvitation/

Some slowness in network server access expected today

We’re seeing an abnormally high level of traffic between our storage systems across data centers. The result of this is the user community will occasionally see slow data transfers. E.g. Opening or saving files to the network, retrieving email, mounting shared drives, etc… We expect to reach normal levels within the next 24 hours.

Moodle Update on Friday, September 19th

From Remote-Learner:

Dear Valued Client,

In order to increase the resilience and reliability of our cloud platform we will be conducting database maintenance on September, 19th between 12:01 a.m. and 2:00 a.m. EST. During most of this period your site will be operational, but there may be short periods of connection loss to the internet.

Thank you for your patience as we continue to improve your experience.

Sincerely,

Remote-Learner Technical Support

Welcome (Back) to the Library!

Whether you’re new to campus or returning from summer break, we invite you to take advantage of all the library has to offer. Here are 5 things you won’t want to miss:

Many thanks to our talented Digital Media Tutors Maggie, Emily and Denisse, who created this video and others as a summer project!

More tips for the new semester:  Midd Libraries Quick Guide [go/quicklib]

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