Category Archives: Post for MiddPoints

Attention, Supervisors! Upcoming ITS Tech Service Overview Sessions for New Hires

Do you have any new staff members joining your team in the coming months?  Information Technology Services (ITS) offers a monthly workshop with new hires in mind called “ITS & You:  Technology Services Overview.”

We introduce services and resources provided by ITS to all Middlebury campus employees, including: email, file storage, account security, online learning, and how to obtain computing help.  The workshop format is presentation-style with questions entertained along the way, followed by an optional half hour for hands-on assistance with specific questions.  Our complete workshop schedule can be viewed at http://go/techworkshops/.

Although geared toward new or recent hires, everyone is welcome to attend — with the ever-changing world of technology, even not-so-new staff might surprise themselves with an “aha” moment or two.  Please ask employees to sign up using our online form, or you can complete the form on their behalf.

 

Adobe Creative Cloud 2019 Now Available

We are pleased to let you know that the Adobe Creative Cloud 2019 suite is now available for installation by Middlebury Undergraduate College & Institute faculty & staff*.  New this year is login to the Adobe site, as well as the Adobe Creative Cloud app, on personal computers and computers owned by Middlebury (and assigned to you).  The Adobe Creative Cloud provides easy installation, and several cloud storage features, including fonts & preferences.

Important Note: public computer labs will not have the 2019 version of Adobe Creative Cloud applications until spring or summer of 2019.  To maintain full compatibility with labs and others on campus, you are advised to continue using the Creative Cloud 2018 applications in the interim.  

To maintain compatibility with labs, we recommend first setting your Creative Cloud Preferences (in the Creative Cloud App) to “Show Older Apps”, then click on the down arrow next to Install, select Manage, then Other Versions.  If you pick the newest from the list of Other Versions, that should be a match for our lab installations.  Video instructions.  

How do I install Adobe applications?:

To install the latest versions (if compatibility with others and access via other computers is not a priority), log in at Adobe with your middlebury.edu email credentials.

  1. Click Sign In in the upper-right corner of the web page and use your Middlebury email address and email password to log in.  Select  Enterprise ID if prompted.
  2. Click Download for the Creative Cloud app, then click Save File.
  3. Double-click the Creative_Cloud_Set-Up file in your Downloads folder.
  4. Click Yes to allow the installer to make changes to your computer.
  5. Sign in again using the same credentials as above.
  6. Click Start Installing.
  7. Once the Creative Cloud app installs select the Apps tab.
  8. Select to Install or Update the applications you desire.

Note: Middlebury computers that already have Creative Cloud applications installed may get a message from adobe.com that they cannot download software.  That computer likely 1) does not have the Adobe Creative Cloud App, or 2) may not have the “Apps” option for installing when you are logged in.  These will require an install/reinstall of the Creative Cloud App provided by Information Technology Services.

Once installed, you should be able to install any recommended updates without breaking compatibility, with the exception of Lightroom.  Contact the Service Desk if you require assistance with Lightroom.

Do you have a shared-use computer?  These may require a different process.  Please reach out to us with the number of the computer(s) in question.

Feel free to contact the Service Desk during our open hours if you have questions or encounter any issues during your upgrade process.

*Licensing does not apply to students or to the Schools (Language Schools, Bread Loaf or Schools Abroad).  Adobe software is installed on lab computers.

Classroom Upgrades Fall ’18, Spring ’19 & Removal of VGA

Throughout the year Media Services is always working on improving the classrooms around campus.  This ongoing process involves removing old technology and introducing new technology.

For the 2018 – 2019 academic year, new laser projectors that don’t require bulb changes or maintenance have been installed. Media Services will be  eliminating VGA cables and installing AppleTV for AirPlay (wireless projection) from any Apple device.  Go to go/airplay for instructions on how this works.  The updated classroom instructions will also include instructions on how to operate AppleTV.

HDMI cables and Blu-ray players will remain.

If you have questions about the classroom upgrades, please reach out to Media Services.

The following classrooms will receive upgrades:

Fall Semester 

CHT 107

CHT 109

FIC Fr 1

FIC Ck1

MBH 303

MBH 311

MBH 317

MBH 403

MBH 411

MBH 417

MBH 430

MBH 530

 

Spring Semester  

AXN 100

AXN 103

AXN 104

AXN 109

AXN 219

AXN 220

AXN 229

LAFORCE 121

PEARSON MAX KADE

ROSS B11

SDL 110

 

 

 

 

You can now receive library circulation notices via text message

The library now offers patrons the option of receiving circulation notices via text message. If you choose to opt in, you will get overdue, hold pickup, and courtesy notices on your phone, in addition to via email. To opt in, login to My MIDCAT at go/renew, click the “Modify Personal Info” button, enter your mobile phone number, check the “Opt in” box, read the conditions, and click “Submit”. Opt out at any time by following the same procedure and unchecking the “Opt in” button. Contact library_circulation@middlebury.edu with any questions.

New video tutorial from the Library!

Top Tips for Starting Your Research

Our newest video tutorial offers students some helpful tips for those moments when they feel stuck in their research, or are just not sure what to do next. There’s no need to struggle in silence! Middlebury College Librarians are here to help with all research problems.

Refer students easily with the go link go/TopTips/, or see all of our current video tutorials at go/videotutorials/.

Update for Self Service App on College-owned Macs

Does your college-owned Mac have the latest and greatest version of the Self Service application?  It’s easy to tell…  just launch Self Service located in the Utilities folder.  If you see the Middlebury logo in a dark blue band across the top — you’ve got the new version which offers not only our latest installers, but also access to many installers from off-campus.

If you don’t have the updated version, you’ll only see one featured piece of software to install — the new Self Service utility.  We encourage you to install this update as soon as possible so you’ll be able to install updated software, printers, and drivers when you need them.  Here’s how to proceed:

Important! If your computer is running macOS 10.9 or older, please update the OS to 10.12 (or newer) before attempting to update Self Service.  10.12 (“Sierra”) is available in the old Self Service to computers that are eligible.

  1. The Mac needs to be connected to Ethernet on the Middlebury campus network to update Self Service.
  2. Open Self Service, then look for ”’JAMF Cloud”’. This is a “featured” install, so it should appear on the main screen.
  3. Read the installation instructions before proceeding.
  4. When the installation has completed it may report a ”’failure”’ — this is normal — just close then re-open Self Service.
  5.  There should be a visual difference (as well as a new version number) to Self Service.  You are done – except…
    • for macOS 10.13.2 or higher, re-opening Self Service will prompt you to ”’Approve”’ the MDM profile in System Preferences.  Please follow the link then click the ”’Approve”’ button.  This helps enable various security & conveniences for your computer, including pre-approval of third-party kernel extensions for common software (ex. Sophos or Google Drive File Stream).

Ready to Learn about Technology? Your lynda.com tutor never sleeps!

lynda_logo_72x72 Did you know that Middlebury College offers self-paced learning 24/7?  Our fabulous online learning resource, lynda.com, uses short videos to help you acquire new business and technology skills and is available to all academic year faculty, staff, and students, both here and at Monterey.

Interested?  Drop by the Open House at Davis Family Library on Thursday, Oct. 4 from 3-5:00 pm and check it out first-hand.  Too excited to wait that long?  Visit http://go/lyndainfo/ and get started right now!

For more details about other learning opportunities, visit http://go/itslearn/.

Summer Reading Display Results!

Thanks to all who shared their favorite Summer Reading Displaybooks from this summer! We had an interactive display in the atrium last week to learn what the Middlebury community read while they were away for the summer.

The display may be over, but you can still view the list of titles (below) and how to access them on campus! We will also add some titles that weren’t already in our collection.

Thanks for participating! Comment below if your favorite book hasn’t made the list.

List of Titles from Summer Reading Display: