Due to the holidays and shipping madness, the increased risk of losses, and the lack of open libraries willing to send things, the Interlibrary Loan Department limits ordering and shipping during the second half of December.
If you need anything before winter break request it now! Interlibrary loan requests submitted to ILLiad after Dec. 15th will be ordered in early January.
ILLiad article requests will continue to be filled by RapidILL through Dec. 20st, but requests must have a valid ISSN and year to be processed by Rapid.
For loan materials use NExpress: (http://go/NExpress). NExpress will stay open during break. Requests placed in NExpress go straight to the Lending Library for processing. Loans ordered from NExpress over break should arrive in early January.
The Davis Family Library will be providing extended hours during the last week of classes and the exam period.
24/7 hours will start at 9:00 am on Sunday, 12/2 and will end at 10 pm on Sunday, 12/15. Bring your ID – card access is required between 11 pm and 7:30 am (9 am on Saturday and Sunday). Guest passwords for computer access will not be issued between the hours of 11 pm and 8 am.
Armstrong Library will have regular hours during this period, with later closing times on Friday 12/13 and Saturday 12/14.
Check here for up to date hours at all Libraries.
The LIS-Update-Fall-2013 from LIS is now available for your reading pleasure.
This update from LIS covers work accomplished this summer and early fall, and projects out into work we will be doing in the later fall and early winter. For those not familiar with this report, it is designed both to capture the contributions that LIS has made in its efforts to support the information and technology needs of the College, and also to ensure that those who work within LIS and those who work closely with LIS are aware of current priorities and initiatives. Because of its goal to provide useful, detailed information for those of us deeply involved in this work, it is a long and somewhat technical document.
For those who may not have the interest or patience to work their way through the over twenty pages within this report, here are some highlights:
We’ve recently revised our strategic directions for LIS, and defined a set of overlapping issues that will help us in our efforts to evolve to meet the evolving needs of the College, and the fast-moving world of technology and information services. We are looking at how we support innovation, new models for access to resources, our approach to sourcing various core technologies, how we can support efforts to improve administrative efficiency, and ways to define quality and reliability in the face of growing demand on our resources. You can learn more about this at http://www.middlebury.edu/offices/technology/lis/about/strategic_directions_and_goals
We have been working closely with our colleagues at MIIS and with the new DC office to establish a new videconferencing system that significantly improves the quality and reliability of this service.
We’ve installed a new system called web help desk that provides our users with the ability to create and track their own tickets, makes the assignment of tickets to workgroups far more efficient, and provides easy access to solutions to common problems.
We migrated the last reports from our AS400 data system (the system that Banner replaced) and shut down that system forever.
In response to the growth in demand for ubiquitous and robust wireless services across campus, we added access points to locations on campus where there was not adequate service.
This fall we have been engaged in a planning effort with our colleagues from the Center for Teaching, Learning, and Research to establish new ways that we can work together to support faculty development in curricular technology, and to develop a plan for work in the digital liberal arts.
This list is just a sample of our many recently completed projects, and our current priorities. I invite you to read through the complete list. If you have any questions about any of this, feel free to contact me.
PS The graphic is from the Google Books Ngram Viewer, and shows the history of the use of the word Update over the last 500 years.
Thanks to the hard work of the LIS Education and Training team, LIS now offers a help gateway that collects great resources from all corners of our department and makes it easy for you to find what you need. You’re also quite likely to discover some new tools and ways to learn about technology and library resources along the way. Don’t take our word for it — visit go/lishelp and see for yourself. Here are just a few things you can do:
- Search LIS web pages and wiki lore to get answers to your questions.
- Submit a HelpDesk ticket to request assistance or search the FAQ database for answers.
- Find who in LIS can help you.
- Use quick links to access “how to” information tailored to different audiences.
- Check systems status.
- Learn how LIS can help you acquire more technology and library skills.
Lynda.com offers a collection of resources about creating infographics that can be found at this link: http://www.lynda.com/Infographics-training-tutorials/1462-0.html (after you log in using your Middlebury credentials). Not sure what an infographic is? Check out this example on the history of audio equipment via fastcodesign.com where the creators offer a mini-window into the work it took to pull it all together.
The Wilson Media Lab in the Library offers many multimedia tools that can be used to build infographics. Digital Media Tutors are available Sunday – Thursday from 1 pm – 1 am and on Fridays from 1 pm – 7 pm to assist users interested in using these tools.
Recently, we at the Helpdesk have spoken with many individuals who were disappointed with the interface and performance of NetStorage, but were unaware of other, usually superior ways to access their files.
In an effort to improve awareness, and in consultation with Central Systems and Network Services, we will be changing the go/middfiles shortcut, currently pointed directly to Netstorage, to lead to our main documentation about Middfiles. Using this documentation, users should be able to quickly connect using faster, better methods and be on their way.
We realize that this will be a significant change for some in our community, but we anticipate that over time, this will help people distinguish between Middfiles, the server system, and Netstorage, a web application that permits limited access to that system and is not intended for daily use. Netstorage will still be accessible via go/netstorage for edge cases like mobile devices that cannot use WebDAV.
As always, we invite your feedback via comments. The current plan is to make the switch early next week. [ETA: This has been postponed pending a server update that should improve performance, especially with OSX 10.9.] If you have questions or need help, please feel free to call, click, or visit us anytime.
The Middlebury campus community can find out what’s happening with global IT trends with access to research, news analysis and trends from Gartner Inc.
Gartner, Inc. (NYSE: IT) is the world’s leading information technology research and advisory company. Middlebury has a campus subscription to Gartner’s online research database. To access Gartner, simply visit http://go.middlebury.edu/gartner-login and authenticate using your Middlebury username and password.
Students can benefit by using Gartner to find research for assignments, learn where IT is headed and how it will shape our world, discover an area of interest, or even get ideas on careers. Gartner research enriches the educational experience by providing timely, objective real-world examples and content.
Faculty & Staff can benefit by using Gartner to stay current on IT industry trends. Gartner provides insight to the application of technology to real-world problems and enables understanding of the long-term trends and issues that current and future IT decision makers will face.
Should you have any problems accessing this resource or have any questions pertaining to Gartner research, please contact Chris Norris.